Samsung SF4100, SF4200, SF4000 manual Troubleshooting

A-Chapter 8(US) 4/16/98 8:47 AM Page 8.8

8

TROUBLESHOOTING

Problem	Solution
The fax you receive has	The machine sending you the fax may be faulty.
	A noisy phone line can cause line errors.
got blank bits on it.
	Check your machine by making a copy.
Spots on or lines missing	Check if your phone line is noisy.
from the fax you receive.	Check if the print head is clean by making a copy.
You are receiving poor	The fax machine sending you a fax may have a dirty
	scan glass.
quality copies.
	Check for a noisy phone line.
Are some of the words on	The machine sending you the fax had a temporary
the fax you receive
	document jam.
stretched?
Your machine wonÕt	Make sure your document is loaded face down.
make copies.
There are lines on copies	Check your scan glass for marks, and clean it.
or documents you send.
The machine dials a	The remote fax machine may be turned off, out of
number, but fails to make	recording paper, or unable to answer incoming calls.
a connection with a	Speak with the remote operator and ask for the problem
remote fax machine.	to be rectified.
	There may not be enough available memory to hold the
You cannot store a	document you want to store. If the LCD displays a
	ÔMEMORY FULLÕ or ÔMEMORY JOB FULLÕ message,
document in memory.
	delete from memory any documents you no longer need,
	then restore the document.
Blank areas appear at
the bottom of each	You may have selected the wrong paper settings in the
page or on continuation
	User Options setup. See page 6.8 to select the proper
pages, with only a small
	paper size.
strip of material printed at
the top.

8.8 CHAPTER EIGHT : TROUBLESHOOTING