A-Chapter 8(US) 4/16/98 8:47 AM Page 8.10

8

TROUBLESHOOTING

Printing Problems

Problem

Solution

 

 

Printer has missing or

Call Samsung Technical Support or contact your point of

damaged parts.

purchase.

 

 

Printer seems to be

Make sure a print cartridge has been installed.

Make sure the tape was removed from the print

printing, but no

cartridge.

characters are printing.

Make sure the printer has paper.

 

 

 

 

If ÔINK OUTÕ is displayed, install a new print cartridge.

Power is on, but no

See ÔReplacing the Print CartridgeÕ on page 7.10.

Make sure the paper load lever is in the closed position.

action from the printer.

Make sure the printer interface cable is firmly inserted

 

 

into the interface connector at the back of your machine.

 

 

Unexpected characters

Make sure the correct printer driver is installed in

are printed or characters

Windows or in your DOS application.

are missing.

Change the parallel interface cable.

 

 

 

Change print quality from LQ (Letter Quality) to

Printer prints very slowly.

DRAFT.

Graphics print more slowly than text.

 

 

Color prints more slowly than black.

 

 

Fonts selected using data

Make sure a black print cartridge is installed.

Make sure the font is valid for the mode selected.

stream commands do

Make sure you have not exceeded 32 fonts for the page.

not print.

 

You cannot specify more than 32 fonts per page.

 

 

 

Some extremely complicated page formats may not be

 

printable on the printer. If you are using more than 32

Page does not print.

fonts or if you are printing complex graphics, you can

 

experience this problem. Simplify your page or choose

 

less fonts.

 

 

8.10 CHAPTER EIGHT : TROUBLESHOOTING

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Image 122
Samsung SF4000, SF4100, SF4200 manual Printing Problems, Draft