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Samsung SLM2875FDXAA manual Problems during setup or driver installation, Troubleshooting

Models: SLM2875FDXAA

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Wireless network setup

4Type in the ID and Password then click Login.

•ID: admin

•Password: sec00000

5When the SyncThru™ Web Service window opens, click Network Settings.

6Click Wireless > Custom.

You can also turn the Wi-Fi network on/off.

Troubleshooting

Problems during setup or driver installation

Printers Not Found

•Your machine may not be turned on. Turn on your computer and the machine.

•USB cable is not connected between your computer and machine. Connect machine to your computer using the USB cable.

•The machine does not support a wireless network. Check the machine's user's guide included on the software CD supplied with your machine and prepare a wireless network machine.

Connecting Failure - Not Found SSID

•The machine is unable to search the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again.

•Your access point is not turned on. Turn on your access point.

2. Using a Network-Connected Machine 173

Image 173

Samsung SLM2875FDXAA manual Problems during setup or driver installation, Troubleshooting, Click Wireless Custom

Contents

User’s Guide Basic 113 Introduction Environmentally friendly Convenience Key benefitsWide range of functionality and application support Included, Blank Not available Features by modelsSCX-472xFD Series SCX-472xFW Series Operating System Windows Macintosh Linux UnixFeatures by models Features by models SCX-472xFD Series SCX-472xFW Series Features Variety featureIntroduction Included, Blank Not available Machine does not print Useful to knowGeneral icons About this user’s guideConventions ChapterOperating environment Safety informationImportant safety symbols Operating method Installation / Moving Maintenance / Checking Supply usage Machine overview AccessoriesFront view Machine overview Rear view Type SCX-472x Series Control panel overviewType SCX-470x Series Scan to Adjusting the control panelTurning on the machine Click Start All programs Accessories Run Installing the driver locallySelect Install Now WindowsReinstalling the driver Menu overview and basic setup SCX-472x Series Accessing the menuMenu overview Menu overview Darkness Normal Light LF+CR Static BootpSCX-470x Series Emulation Emulation Type Setup Menu overview Items Options Network TCP/IP IPv4 Changing the display language Tray overview To change the size, you need to adjust the paper guidesMedia and tray Paper type available for duplex printing Power Available paperLoading paper in the tray Loading in manual feeder Tips on using the manual feederPrinting on special media Printing the special media Face up EnvelopeAcceptable Transparency Labels Card stock/ Custom-sized paper Preprinted paper Preparing originals Setting the paper size and typeLoading originals On the scanner glassDocument feeder Press Copy Menu Copy Feature Duplex 1 2 Side Printing Basic printingCanceling a print job To save a Presets item, follow these steps Using a favorite settingOpening printing preferences Click Properties or PreferencesDelete Using helpEco printing Setting eco mode on the driver Setting Eco mode on the control panelResult simulator Basic copying Changing the settings for each copyDarkness Basic copyReduced or enlarged copy ContrastOriginal Press ID Copy on the control panel ID card copyingPlace Front Side and Press Start appears on the display Your machine can print 2-sided originals on one sheetPress Start Basic scanning Switch to advanced mode Scan to PC SettingsBasic Scanning Select the option you want and press OK Scanning beginsPreparing to fax Basic faxingSending a fax Select fax on the control panelSelect Sending a fax to multiple destinationsSending a fax manually Receiving a fax Adjusting the document settingsResolution Maintenance Ordering supplies and accessories Approx ,500 pages MLT-D103L Available suppliesAvailable maintenance parts Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Monitoring the supplies life Select the option you want Press OK to save the selection Setting the toner low alertCleaning the outside Cleaning the machineCleaning the inside Cleaning the pickup roller Cleaning the machine Page Close the scanner lid Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Original paper jam in exit area of scanner Tray Clearing paper jamsManual tray Inside the machine Exit area Duplex unit area Status Description Status LED Off Understanding the status LEDColor of the LED indicates the machines current status Off Machine is in ready mode or machine’s power is off Machine is in power save modeOff Eco mode is off Status Description WPS LED bPaper Jam-related messages Understanding display messagesToner-related messages Message Meaning Suggested solutions Install Toner CartridgeNot Compatible Toner cartridgeToner Exhausted Message Meaning Suggested solutions Replace new cartridgeMisc. messages Tray-related messagesNetwork-related messages Appendix General specifications SpecificationsSpecifications Legal Print media specificationsUS Folio Plain paper OficioEnvelope No MonarchEnvelope Envelope DL Envelope C5Executive, A5 Postcard Bond paper Refer to the Plain Card stockMinimum size custom Maximum size customFree HDD space Windows Operating system Requirement recommendedWindows XP Windows ServerMacintosh For Windows 2000, Services Pack 4 or higher is requiredOperating system Requirements Recommended Free HDD spaceItems Requirements Operating system LinuxUnix Network environment Items Specifications Network interfaceItems Requirements Free HDD space Up to 100 MB Network operating systemWireless security Items Specifications Network protocolsRegulatory information Laser safety statementOzone safety Recycling Mercury SafetyPower saver China only Correct disposal of batteries in this product United States of America onlyTaiwan only Radio frequency emissions FCC information to the userUnited States of America Canadian radio interference regulationsFederal Communications Commission FCC Russia only Germany only Turkey only Canada only FCC Statement for Wireless LAN useFax Branding Ringer Equivalence Number Contact the people from you purchased the machine You should also know thatReplacing the Fitted Plug for UK Only Approvals and Certifications Important warningDeclaration of conformity European countries Green and Yellow EarthEU countries EC CertificationNo limitations at this time Wireless guidanceIsrael only Regulatory compliance statements Regulatory information China only REV CopyrightAdvanced Advanced 268 Software Installation Click Continue Open the Applications folder Utilities Print Setup UtilityClick Continue on the User Options Pane Click Add on the Printer ListPrint Setup Utility Or Print & Fax Reinstallation for MacintoshInstalling the Unified Linux Driver Installation for LinuxInstalling the Smart Panel Double click cdroot Linux smartpanel install.shDouble click cdroot Linux psu install.sh Installing the Printer Settings UtilityClick Next Click Finish Reinstallation for LinuxClick Uninstall Using a Network- Connected Machine SetIP wired network setup SyncThru Web Admin ServiceSyncThru Web Service IPv4 configuration using SetIP Windows Wired network setupPrinting a network configuration report Setting IP address139 Preferences or Administrator IPv4 configuration using SetIP LinuxReport Open /opt/Samsung/mfp/share/utilsProgram searches for the machine Installing driver over the networkAddress on Command- line Definition Description Silent installation ModeLocation, this command Printers and Faxes folder MacintoshOpens Printers and Faxes Select HP Jetdirect Socket in Protocol Linux Install the Linux driver and add network printerAdd a network printer Unpack the Unix printer driver package Installing the Unix printer driver packageGo to the unpacked directory Run the install script Accept printername Enable printername Installing driver over the network From the control panel IPv6 configurationActivating IPv6 Press Network TCP/IP IPv6 DHCPv6 Config From the SyncThru Web ServiceID admin Password sec00000 SettingsUsing SyncThru Web Service Wireless network name and network key Wireless network setupUnderstanding your network type From the control panelFrom the computer Using the WPS buttonItems to prepare Choosing your typeMachines with an display screen Connecting in PBC modeMachines without an display screen Re-connecting to a networkDisconnecting from a network Canceling the connection processWizard mode Using the menu buttonCustom mode Enter the WPA Key Press OK Access point via USB cableSetup using Windows Operation Mode Select Infrastructure Select the Wireless Setting and Installation optionSoftware searches the wireless network WEP Samsung, click On-line Registration Wireless Network Setting Complete window appearsAd hoc via USB cable Operation Mode Select ad hoc For the Static method For the Dhcp methodSelect No if you want to return to the beginning screen Setup using MacintoshProcedure Name Ssid of the access point you are using and click Next Select the Wireless Network SettingFor the Static method For the Dhcp methodCable between the computer and machine Installation is finished, click Quit or RestartClick Wireless Network Setting and Installation Settings and click Next Access point Network-connected computer Using a network cableIP setting using SetIP Program Windows Printing a network configuration reportConfiguring the machine’s wireless network Click Wireless WizardTurning the Wi-Fi network on/off Troubleshooting Problems during setup or driver installationClick Wireless Custom You can also turn the Wi-Fi network on/offConnecting Failure Invalid Security Other problemsWireless network setup Useful Setting Menus Before you begin reading a chapter Emulation Print menuDarken Text Copy menu Copy featureScan Size Sets the image size Original Size Description Original OrientationPages onto one sheet of paper Collate CopyUp or 4-up Poster Copy Booklet Book CopyCopying Margin Shift copyingEdge Erase copying 2Side Short 2Side Long 1Side Duplex continue 1Side ROT2 Watermark copying DuplexCopy Setup Scan Size Sets the image size Original Size Fax FeatureFax menu Sending setup Dial Mode Receiving setupSetup Wizard To change the menu options Press FaxSaving Doc Box SavingDocument Box Scan menu Scan featureColor Mode Scan setupScan Size Sets the image size Original Size Original Type File FormatMachine setup System setupAuto Tray Switch Altitude altitude Adjustment Description Auto CRAuto Continue Firmware VersionImport Setting Default SourceExport Setting Quiet ModeTray Confirm Paper setup Sound / VolumeTo change the menu options ReportMenu Map All ReportsAuthentication PCL Font Network ConfigurationAuthentication Usage Counter DemoMaintenance Job manage Clear settingPress Menu System Setup ImageOverwrite on the control panel USB setupImage overwrite Press USB on the touch screenPress Setup Machine Setup Email Setup on the touch screen Emulation setup Email setupPress Menu Print Setup Emulation on the control panel Doc Box Setup Doc Box FeatureAddress book setup Document box setupPress Menu Network on the control panel Network setupPassword Protect Admin setupPassword Setup ChangePress Menu Custom on the control panel Custom setupSpecial Features Altitude adjustment Searching sequentially through memory Storing email addressStoring on your machine Searching for an email addressSearching with a particular first letter Entering alphanumeric characters Entering various charactersKeypad letters and numbers Key Assigned numbers, letters, or charactersUsing speed dial numbers Setting up the fax address bookOr select Setup Machine Setup Next Address Book Phone Registering a speed dial numberEditing group dial numbers Registering a group dial numberPrinting address book Searching address book for an entryRegistering authorized users Changing the default print settings Printing featuresSetting your machine as a default machine Select Control Panel Devices and PrintersPrinting to a file PRN Using advanced print featuresUnderstanding special printer features Poster Printing Booklet Printinga Double-sided Printing Printing Double-sidedPrinting Manual a Use Double-sided Printing ManualEditing a watermark Creating aDeleting a Overlay aPrinting Preferences window, click the Advanced tab Using a page overlayList box Job Encryption Using the right-click menu What is Direct Printing Utility?Using Direct Printing Utility PrintingPrinting a document Changing printer settingsPrinting multiple pages on one sheet Macintosh printingLinux printing Printing on both sides of the paper Using helpPrinting files Printing from applicationsOpen the Unified Driver Configurator Configuring Printer PropertiesProceeding the print job Unix printingPress OK to start the print job Changing the machine settingsMargins tab Basic scanning method Scan featuresScanning from network connected machine Setting the scan settings in the computerSelect Scan to PC Settings menu Scanning to email Setting up an email accountSettings Scanning and sending an email Setting up an FTP/SMB serverScanning to FTP/SMB server Select Address Book Individual AddScanning from image editing program Scanning and sending to FTP/SMB serverEnter the path for saving the scanned image Make sure that your machine is connected to a networkScanning with Samsung Scan Assistant Scanning using the WIA driverSet the scan options Click Scan Scanning with SmarThruScanning with SmarThru Office Macintosh scanning Scanning from USB connected machineSmarThru Office appears Start Applications and click Image CaptureScanning Scanning from network connected machineLinux scanning According to OS, follow steps below ForClick Properties Preview PanePane From the Scanner Properties window, click PreviewEditing an image with Image Manager Automatic redialing Fax featuresRedialing the fax number Confirming a transmissionClick Send Sending a fax in the computerSelect Samsung Network PC Fax from the Print window Enter the job name and the time Delaying a fax transmissionAdding documents to a reserved fax Forwarding a sent fax to another destination Canceling a reserved fax jobSending a priority fax Forwarding a received fax Receiving a fax in the computer Select Fax to PC Settings menuSending faxes on both sides of paper Changing the receive modes Receiving faxes using Drpd mode Receiving in Answering Machine/Fax modeFax Menu Fax Setup Receiving Drpd Mode Receiving in secure receiving modePress OK when Drpd appears and start over from step Printing received faxesReceiving faxes in memory Printing faxes on both sides of the paperPrinting sent fax report automatically Creating a shared folder Using shared folder featuresUsing the shared folder Setting up the optional memory Using memory/hard drive featuresMenu button System Setup From the printer driverUseful Management Tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver How to useLogging into SyncThru Web Service Using SyncThru Web ServiceAccessing SyncThru Web Service SyncThru Web Service overviewMaintenance tab Settings tabMail notification setup Security tabSetting the system administrator’s information To open the program Using Samsung Easy Printer ManagerUnderstanding Samsung Easy Printer Manager Troubleshooting button This button opens Advanced settings user interface overviewTroubleshooting Guide when an error occurs ApplicationDevice Settings Fax to PC SettingsScan to PC Settings Alert Settings Windows onlyMachine status Samsung Printer Status overviewIcon Mean Description Toner LevelOrder Supplies Using Samsung Printer StatusUser’s Guide ClosePrinter Setting Using Smart PanelSmart Panel overview Buy NowChanging Smart Panel’s settings Icon will automatically be created on your desktop Using the Linux Unified Driver ConfiguratorOpening Unified Driver Configurator Switches to Printers configuration Printers configurationShows all of the installed machines Printers tabPrinter control buttons are, as follows Classes tabSwitches to Ports configuration Ports configurationTroubleshooting Paper feeding problems Power and cable connecting problems Printing problems Print job is extremely Machine selects printSlow Half the page is blank Machine prints, butPages print, but they are Condition Possible cause Suggested solutionsBlank Photos is not goodPrinting problems Paper Printing quality problemsCondition Suggested solutions Light or faded print Toner specks ConditionDropouts White SpotsToner smear Condition Suggested solutions Vertical linesBlack or color background Characters or pictures Background scatterCurl or wave Solid color or black pages Condition Suggested solutions Wrinkles or creasesBack of printouts are dirty Horizontal stripes Condition Suggested solutions Loose tonerCharacter voids Condition Suggested solutions Curl Copying problems Unit scans very slowly Scanning problemsCondition Suggested solutions Scanner does not work Computer screen Condition Suggested solutions Message appears on yourFaxing problems You sent Machine dials a number Common Windows problems Operating system problemsPrint incorrectly Common Macintosh problemsCondition Suggested solutions Machine does not print Common Linux problemsBlack Unexpected colorError message appears when Condition Suggested solutions Cannot scan via Gimp FrontEnd Cannot open port device fileCommon PostScript problems Country/Region Customer Care Center Web Site Contact Samsung worldwide298 299 300 802.11 Access pointAppleTalk 802.11b/g/nCoverage DefaultCollation Control PanelDuty Cycle DuplexDot Matrix Printer Emulation EtherTalkEthernet Fuser UnitGrayscale GatewayHalftone Mass storage device HDDIPM ITU-T No chartModem MAC addressOriginals NetWarePrinter Driver PostScriptPrint Media PRN fileToner Cartridge Subnet MaskWatermark UNC PathWPA-PSK Address book Id copy ID copy button Jam Driver reinstallation for USB cable connectedPreparing originals type Scanning from network connected machine Scanning with Samsung Scan AssitantTray PIN wireless network