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Samsung SLM2875FDXAA manual Exit area

Models: SLM2875FDXAA

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Page 94

Clearing paper jams

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4. Troubleshooting 94

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Samsung SLM2875FDXAA manual Exit area

Contents

User’s Guide Basic 113 Introduction Key benefits Environmentally friendly ConvenienceWide range of functionality and application support SCX-472xFD Series SCX-472xFW Series Operating System Features by modelsIncluded, Blank Not available Windows Macintosh Linux UnixFeatures by models Features by models Variety feature SCX-472xFD Series SCX-472xFW Series FeaturesIntroduction Included, Blank Not available Useful to know Machine does not printConventions About this user’s guideGeneral icons ChapterImportant safety symbols Safety informationOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Accessories Machine overviewFront view Machine overview Rear view Control panel overview Type SCX-472x SeriesType SCX-470x Series Adjusting the control panel Scan toTurning on the machine Select Install Now Installing the driver locallyClick Start All programs Accessories Run WindowsReinstalling the driver Menu overview and basic setup Menu overview Accessing the menuSCX-472x Series Menu overview Darkness Normal Light LF+CR Bootp StaticSCX-470x Series Emulation Emulation Type Setup Menu overview Items Options Network TCP/IP IPv4 Changing the display language Media and tray To change the size, you need to adjust the paper guidesTray overview Power Available paper Paper type available for duplex printingLoading paper in the tray Tips on using the manual feeder Loading in manual feederPrinting on special media Envelope Printing the special media Face upAcceptable Transparency Labels Card stock/ Custom-sized paper Preprinted paper Setting the paper size and type Preparing originalsOn the scanner glass Loading originalsDocument feeder Press Copy Menu Copy Feature Duplex 1 2 Side Basic printing PrintingCanceling a print job Opening printing preferences Using a favorite settingTo save a Presets item, follow these steps Click Properties or PreferencesEco printing Using helpDelete Setting Eco mode on the control panel Setting eco mode on the driverResult simulator Darkness Changing the settings for each copyBasic copying Basic copyOriginal ContrastReduced or enlarged copy Place Front Side and Press Start appears on the display ID card copyingPress ID Copy on the control panel Your machine can print 2-sided originals on one sheetPress Start Basic Scanning Switch to advanced mode Scan to PC SettingsBasic scanning Select the option you want and press OK Scanning beginsSending a fax Basic faxingPreparing to fax Select fax on the control panelSending a fax manually Sending a fax to multiple destinationsSelect Adjusting the document settings Receiving a faxResolution Maintenance Ordering supplies and accessories Available supplies Approx ,500 pages MLT-D103LAvailable maintenance parts Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Monitoring the supplies life Setting the toner low alert Select the option you want Press OK to save the selectionCleaning the machine Cleaning the outsideCleaning the inside Cleaning the pickup roller Cleaning the machine Page Close the scanner lid Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Original paper jam in exit area of scanner Clearing paper jams TrayManual tray Inside the machine Exit area Duplex unit area Color of the LED indicates the machines current status Understanding the status LEDStatus Description Status LED Off Off Eco mode is off Machine is in power save modeOff Machine is in ready mode or machine’s power is off Status Description WPS LED bUnderstanding display messages Paper Jam-related messagesNot Compatible Message Meaning Suggested solutions Install Toner CartridgeToner-related messages Toner cartridgeMessage Meaning Suggested solutions Replace new cartridge Toner ExhaustedNetwork-related messages Tray-related messagesMisc. messages Appendix Specifications General specificationsSpecifications US Folio Print media specificationsLegal Plain paper OficioEnvelope Envelope DL MonarchEnvelope No Envelope C5Minimum size custom Card stockExecutive, A5 Postcard Bond paper Refer to the Plain Maximum size customWindows XP Operating system Requirement recommendedFree HDD space Windows Windows ServerOperating system Requirements Recommended For Windows 2000, Services Pack 4 or higher is requiredMacintosh Free HDD spaceUnix LinuxItems Requirements Operating system Items Requirements Free HDD space Up to 100 MB Items Specifications Network interfaceNetwork environment Network operating systemItems Specifications Network protocols Wireless securityOzone safety Laser safety statementRegulatory information Power saver China only Mercury SafetyRecycling United States of America only Correct disposal of batteries in this productFCC information to the user Taiwan only Radio frequency emissionsFederal Communications Commission FCC Canadian radio interference regulationsUnited States of America FCC Statement for Wireless LAN use Russia only Germany only Turkey only Canada onlyFax Branding Ringer Equivalence Number Replacing the Fitted Plug for UK Only You should also know thatContact the people from you purchased the machine Declaration of conformity European countries Important warningApprovals and Certifications Green and Yellow EarthEC Certification EU countriesIsrael only Regulatory compliance statements Wireless guidanceNo limitations at this time Regulatory information China only Copyright REVAdvanced Advanced 268 Software Installation Click Continue on the User Options Pane Open the Applications folder Utilities Print Setup UtilityClick Continue Click Add on the Printer ListReinstallation for Macintosh Print Setup Utility Or Print & FaxInstalling the Smart Panel Installation for LinuxInstalling the Unified Linux Driver Double click cdroot Linux smartpanel install.shInstalling the Printer Settings Utility Double click cdroot Linux psu install.shClick Uninstall Reinstallation for LinuxClick Next Click Finish Using a Network- Connected Machine SyncThru Web Service SyncThru Web Admin ServiceSetIP wired network setup Printing a network configuration report Wired network setupIPv4 configuration using SetIP Windows Setting IP address139 Report IPv4 configuration using SetIP LinuxPreferences or Administrator Open /opt/Samsung/mfp/share/utilsAddress on Installing driver over the networkProgram searches for the machine Silent installation Mode Command- line Definition DescriptionLocation, this command Opens Printers and Faxes MacintoshPrinters and Faxes folder Select HP Jetdirect Socket in Protocol Add a network printer Install the Linux driver and add network printerLinux Go to the unpacked directory Run the install script Installing the Unix printer driver packageUnpack the Unix printer driver package Accept printername Enable printername Installing driver over the network Activating IPv6 IPv6 configurationFrom the control panel ID admin Password sec00000 From the SyncThru Web ServicePress Network TCP/IP IPv6 DHCPv6 Config SettingsUsing SyncThru Web Service Understanding your network type Wireless network setupWireless network name and network key From the control panelItems to prepare Using the WPS buttonFrom the computer Choosing your typeConnecting in PBC mode Machines with an display screenRe-connecting to a network Machines without an display screenWizard mode Canceling the connection processDisconnecting from a network Using the menu buttonCustom mode Setup using Windows Access point via USB cableEnter the WPA Key Press OK Software searches the wireless network Select the Wireless Setting and Installation optionOperation Mode Select Infrastructure WEP Ad hoc via USB cable Wireless Network Setting Complete window appearsSamsung, click On-line Registration Operation Mode Select ad hoc For the Dhcp method For the Static methodProcedure Setup using MacintoshSelect No if you want to return to the beginning screen Select the Wireless Network Setting Name Ssid of the access point you are using and click NextFor the Dhcp method For the Static methodClick Wireless Network Setting and Installation Installation is finished, click Quit or RestartCable between the computer and machine Settings and click Next Using a network cable Access point Network-connected computerConfiguring the machine’s wireless network Printing a network configuration reportIP setting using SetIP Program Windows Click Wireless WizardTurning the Wi-Fi network on/off Click Wireless Custom Problems during setup or driver installationTroubleshooting You can also turn the Wi-Fi network on/offOther problems Connecting Failure Invalid SecurityWireless network setup Useful Setting Menus Before you begin reading a chapter Darken Text Print menuEmulation Scan Size Sets the image size Original Size Description Copy featureCopy menu Original OrientationUp or 4-up Collate CopyPages onto one sheet of paper Poster Copy Book Copy BookletEdge Erase copying Margin Shift copyingCopying Watermark copying Duplex 2Side Short 2Side Long 1Side Duplex continue 1Side ROT2Copy Setup Fax menu Fax FeatureScan Size Sets the image size Original Size Sending setup Setup Wizard Receiving setupDial Mode To change the menu options Press FaxDocument Box Doc Box SavingSaving Scan feature Scan menuScan Size Sets the image size Original Size Original Type Scan setupColor Mode File FormatSystem setup Machine setupAuto Continue Altitude altitude Adjustment Description Auto CRAuto Tray Switch Firmware VersionExport Setting Default SourceImport Setting Quiet ModePaper setup Sound / Volume Tray ConfirmMenu Map ReportTo change the menu options All ReportsAuthentication Usage Counter Network ConfigurationAuthentication PCL Font DemoMaintenance Clear setting Job manageImage overwrite USB setupPress Menu System Setup ImageOverwrite on the control panel Press USB on the touch screenPress Menu Print Setup Emulation on the control panel Emulation setup Email setupPress Setup Machine Setup Email Setup on the touch screen Address book setup Doc Box FeatureDoc Box Setup Document box setupNetwork setup Press Menu Network on the control panelPassword Setup Admin setupPassword Protect ChangeCustom setup Press Menu Custom on the control panelSpecial Features Altitude adjustment Storing on your machine Storing email addressSearching sequentially through memory Searching for an email addressSearching with a particular first letter Keypad letters and numbers Entering various charactersEntering alphanumeric characters Key Assigned numbers, letters, or charactersOr select Setup Machine Setup Next Address Book Phone Setting up the fax address bookUsing speed dial numbers Registering a speed dial numberRegistering a group dial number Editing group dial numbersSearching address book for an entry Printing address bookRegistering authorized users Setting your machine as a default machine Printing featuresChanging the default print settings Select Control Panel Devices and PrintersUsing advanced print features Printing to a file PRNUnderstanding special printer features Poster Printing Booklet Printinga Double-sided Printing Printing Manual a Double-sidedPrinting Use Double-sided Printing ManualDeleting a Creating aEditing a watermark Overlay aList box Using a page overlayPrinting Preferences window, click the Advanced tab Job Encryption Using Direct Printing Utility What is Direct Printing Utility?Using the right-click menu PrintingPrinting multiple pages on one sheet Changing printer settingsPrinting a document Macintosh printingPrinting on both sides of the paper Using help Linux printingPrinting from applications Printing filesProceeding the print job Configuring Printer PropertiesOpen the Unified Driver Configurator Unix printingChanging the machine settings Press OK to start the print jobMargins tab Scan features Basic scanning methodSelect Scan to PC Settings menu Setting the scan settings in the computerScanning from network connected machine Settings Setting up an email accountScanning to email Scanning to FTP/SMB server Setting up an FTP/SMB serverScanning and sending an email Select Address Book Individual AddEnter the path for saving the scanned image Scanning and sending to FTP/SMB serverScanning from image editing program Make sure that your machine is connected to a networkScanning using the WIA driver Scanning with Samsung Scan AssistantScanning with SmarThru Office Scanning with SmarThruSet the scan options Click Scan SmarThru Office appears Scanning from USB connected machineMacintosh scanning Start Applications and click Image CaptureLinux scanning Scanning from network connected machineScanning According to OS, follow steps below ForPane Preview PaneClick Properties From the Scanner Properties window, click PreviewEditing an image with Image Manager Redialing the fax number Fax featuresAutomatic redialing Confirming a transmissionSelect Samsung Network PC Fax from the Print window Sending a fax in the computerClick Send Adding documents to a reserved fax Delaying a fax transmissionEnter the job name and the time Sending a priority fax Canceling a reserved fax jobForwarding a sent fax to another destination Forwarding a received fax Sending faxes on both sides of paper Select Fax to PC Settings menuReceiving a fax in the computer Changing the receive modes Receiving in Answering Machine/Fax mode Receiving faxes using Drpd modePress OK when Drpd appears and start over from step Receiving in secure receiving modeFax Menu Fax Setup Receiving Drpd Mode Printing received faxesPrinting faxes on both sides of the paper Receiving faxes in memoryPrinting sent fax report automatically Using the shared folder Using shared folder featuresCreating a shared folder Menu button System Setup Using memory/hard drive featuresSetting up the optional memory From the printer driverUseful Management Tools Easy Capture Manager Samsung AnyWeb Print How to use Easy Eco DriverAccessing SyncThru Web Service Using SyncThru Web ServiceLogging into SyncThru Web Service SyncThru Web Service overviewMail notification setup Settings tabMaintenance tab Security tabSetting the system administrator’s information Understanding Samsung Easy Printer Manager Using Samsung Easy Printer ManagerTo open the program Troubleshooting Guide when an error occurs Advanced settings user interface overviewTroubleshooting button This button opens ApplicationScan to PC Settings Fax to PC SettingsDevice Settings Alert Settings Windows onlyIcon Mean Description Samsung Printer Status overviewMachine status Toner LevelUser’s Guide Using Samsung Printer StatusOrder Supplies CloseSmart Panel overview Using Smart PanelPrinter Setting Buy NowChanging Smart Panel’s settings Opening Unified Driver Configurator Using the Linux Unified Driver ConfiguratorIcon will automatically be created on your desktop Shows all of the installed machines Printers configurationSwitches to Printers configuration Printers tabClasses tab Printer control buttons are, as followsPorts configuration Switches to Ports configurationTroubleshooting Paper feeding problems Power and cable connecting problems Printing problems Slow Half the page is blank Machine selects printPrint job is extremely Machine prints, butBlank Condition Possible cause Suggested solutionsPages print, but they are Photos is not goodPrinting problems Condition Suggested solutions Light or faded print Printing quality problemsPaper Dropouts ConditionToner specks White SpotsBlack or color background Condition Suggested solutions Vertical linesToner smear Background scatter Characters or picturesCurl or wave Back of printouts are dirty Condition Suggested solutions Wrinkles or creasesSolid color or black pages Character voids Condition Suggested solutions Loose tonerHorizontal stripes Condition Suggested solutions Curl Copying problems Condition Suggested solutions Scanner does not work Scanning problemsUnit scans very slowly Condition Suggested solutions Message appears on your Computer screenFaxing problems You sent Machine dials a number Operating system problems Common Windows problemsCommon Macintosh problems Print incorrectlyBlack Common Linux problemsCondition Suggested solutions Machine does not print Unexpected colorEnd Condition Suggested solutions Cannot scan via Gimp FrontError message appears when Cannot open port device fileCommon PostScript problems Contact Samsung worldwide Country/Region Customer Care Center Web Site298 299 300 AppleTalk Access point802.11 802.11b/g/nCollation DefaultCoverage Control PanelDot Matrix Printer DuplexDuty Cycle Ethernet EtherTalkEmulation Fuser UnitHalftone GatewayGrayscale Mass storage device HDDITU-T No chart IPMMAC address ModemNetWare OriginalsPrint Media PostScriptPrinter Driver PRN fileSubnet Mask Toner CartridgeUNC Path WatermarkWPA-PSK Address book Driver reinstallation for USB cable connected Id copy ID copy button JamPreparing originals type Scanning with Samsung Scan Assitant Scanning from network connected machinePIN wireless network Tray