Original paper jam inside of scanner | Samsung SLM2875FDXAA guide

Clearing original document jams

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Original paper jam inside of scanner

4. Troubleshooting 89

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Samsung SLM2875FDXAA manual Original paper jam inside of scanner

Contents

User’s Guide Basic 113 Introduction Environmentally friendly Convenience Key benefits Wide range of functionality and application support Included, Blank Not available Features by modelsSCX-472xFD Series SCX-472xFW Series Operating System Windows Macintosh Linux Unix Features by models Features by models SCX-472xFD Series SCX-472xFW Series Features Variety feature Introduction Included, Blank Not available Machine does not print Useful to know General icons About this user’s guideConventions Chapter Operating environment Safety informationImportant safety symbols Operating method Installation / Moving Maintenance / Checking Supply usage Machine overview Accessories Front view Machine overview Rear view Type SCX-472x Series Control panel overview Type SCX-470x Series Scan to Adjusting the control panel Turning on the machine Click Start All programs Accessories Run Installing the driver locallySelect Install Now Windows Reinstalling the driver Menu overview and basic setup SCX-472x Series Accessing the menuMenu overview Menu overview Darkness Normal Light LF+CR Static Bootp SCX-470x Series Emulation Emulation Type Setup Menu overview Items Options Network TCP/IP IPv4 Changing the display language Tray overview To change the size, you need to adjust the paper guidesMedia and tray Paper type available for duplex printing Power Available paper Loading paper in the tray Loading in manual feeder Tips on using the manual feeder Printing on special media Printing the special media Face up Envelope Acceptable Transparency Labels Card stock/ Custom-sized paper Preprinted paper Preparing originals Setting the paper size and type Loading originals On the scanner glass Document feeder Press Copy Menu Copy Feature Duplex 1 2 Side Printing Basic printing Canceling a print job To save a Presets item, follow these steps Using a favorite settingOpening printing preferences Click Properties or Preferences Delete Using helpEco printing Setting eco mode on the driver Setting Eco mode on the control panel Result simulator Basic copying Changing the settings for each copyDarkness Basic copy Reduced or enlarged copy ContrastOriginal Press ID Copy on the control panel ID card copyingPlace Front Side and Press Start appears on the display Your machine can print 2-sided originals on one sheet Press Start Basic scanning Switch to advanced mode Scan to PC SettingsBasic Scanning Select the option you want and press OK Scanning begins Preparing to fax Basic faxingSending a fax Select fax on the control panel Select Sending a fax to multiple destinationsSending a fax manually Receiving a fax Adjusting the document settings Resolution Maintenance Ordering supplies and accessories Approx ,500 pages MLT-D103L Available supplies Available maintenance parts Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Monitoring the supplies life Select the option you want Press OK to save the selection Setting the toner low alert Cleaning the outside Cleaning the machine Cleaning the inside Cleaning the pickup roller Cleaning the machine Page Close the scanner lid Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Original paper jam in exit area of scanner Tray Clearing paper jams Manual tray Inside the machine Exit area Duplex unit area Status Description Status LED Off Understanding the status LEDColor of the LED indicates the machines current status Off Machine is in ready mode or machine’s power is off Machine is in power save modeOff Eco mode is off Status Description WPS LED b Paper Jam-related messages Understanding display messages Toner-related messages Message Meaning Suggested solutions Install Toner CartridgeNot Compatible Toner cartridge Toner Exhausted Message Meaning Suggested solutions Replace new cartridge Misc. messages Tray-related messagesNetwork-related messages Appendix General specifications Specifications Specifications Legal Print media specificationsUS Folio Plain paper Oficio Envelope No MonarchEnvelope Envelope DL Envelope C5 Executive, A5 Postcard Bond paper Refer to the Plain Card stockMinimum size custom Maximum size custom Free HDD space Windows Operating system Requirement recommendedWindows XP Windows Server Macintosh For Windows 2000, Services Pack 4 or higher is requiredOperating system Requirements Recommended Free HDD space Items Requirements Operating system LinuxUnix Network environment Items Specifications Network interfaceItems Requirements Free HDD space Up to 100 MB Network operating system Wireless security Items Specifications Network protocols Regulatory information Laser safety statementOzone safety Recycling Mercury SafetyPower saver China only Correct disposal of batteries in this product United States of America only Taiwan only Radio frequency emissions FCC information to the user United States of America Canadian radio interference regulationsFederal Communications Commission FCC Russia only Germany only Turkey only Canada only FCC Statement for Wireless LAN use Fax Branding Ringer Equivalence Number Contact the people from you purchased the machine You should also know thatReplacing the Fitted Plug for UK Only Approvals and Certifications Important warningDeclaration of conformity European countries Green and Yellow Earth EU countries EC Certification No limitations at this time Wireless guidanceIsrael only Regulatory compliance statements Regulatory information China only REV Copyright Advanced Advanced 268 Software Installation Click Continue Open the Applications folder Utilities Print Setup UtilityClick Continue on the User Options Pane Click Add on the Printer List Print Setup Utility Or Print & Fax Reinstallation for Macintosh Installing the Unified Linux Driver Installation for LinuxInstalling the Smart Panel Double click cdroot Linux smartpanel install.sh Double click cdroot Linux psu install.sh Installing the Printer Settings Utility Click Next Click Finish Reinstallation for LinuxClick Uninstall Using a Network- Connected Machine SetIP wired network setup SyncThru Web Admin ServiceSyncThru Web Service IPv4 configuration using SetIP Windows Wired network setupPrinting a network configuration report Setting IP address 139 Preferences or Administrator IPv4 configuration using SetIP LinuxReport Open /opt/Samsung/mfp/share/utils Program searches for the machine Installing driver over the networkAddress on Command- line Definition Description Silent installation Mode Location, this command Printers and Faxes folder MacintoshOpens Printers and Faxes Select HP Jetdirect Socket in Protocol Linux Install the Linux driver and add network printerAdd a network printer Unpack the Unix printer driver package Installing the Unix printer driver packageGo to the unpacked directory Run the install script Accept printername Enable printername Installing driver over the network From the control panel IPv6 configurationActivating IPv6 Press Network TCP/IP IPv6 DHCPv6 Config From the SyncThru Web ServiceID admin Password sec00000 Settings Using SyncThru Web Service Wireless network name and network key Wireless network setupUnderstanding your network type From the control panel From the computer Using the WPS buttonItems to prepare Choosing your type Machines with an display screen Connecting in PBC mode Machines without an display screen Re-connecting to a network Disconnecting from a network Canceling the connection processWizard mode Using the menu button Custom mode Enter the WPA Key Press OK Access point via USB cableSetup using Windows Operation Mode Select Infrastructure Select the Wireless Setting and Installation optionSoftware searches the wireless network WEP Samsung, click On-line Registration Wireless Network Setting Complete window appearsAd hoc via USB cable Operation Mode Select ad hoc For the Static method For the Dhcp method Select No if you want to return to the beginning screen Setup using MacintoshProcedure Name Ssid of the access point you are using and click Next Select the Wireless Network Setting For the Static method For the Dhcp method Cable between the computer and machine Installation is finished, click Quit or RestartClick Wireless Network Setting and Installation Settings and click Next Access point Network-connected computer Using a network cable IP setting using SetIP Program Windows Printing a network configuration reportConfiguring the machine’s wireless network Click Wireless Wizard Turning the Wi-Fi network on/off Troubleshooting Problems during setup or driver installationClick Wireless Custom You can also turn the Wi-Fi network on/off Connecting Failure Invalid Security Other problems Wireless network setup Useful Setting Menus Before you begin reading a chapter Emulation Print menuDarken Text Copy menu Copy featureScan Size Sets the image size Original Size Description Original Orientation Pages onto one sheet of paper Collate CopyUp or 4-up Poster Copy Booklet Book Copy Copying Margin Shift copyingEdge Erase copying 2Side Short 2Side Long 1Side Duplex continue 1Side ROT2 Watermark copying Duplex Copy Setup Scan Size Sets the image size Original Size Fax FeatureFax menu Sending setup Dial Mode Receiving setupSetup Wizard To change the menu options Press Fax Saving Doc Box SavingDocument Box Scan menu Scan feature Color Mode Scan setupScan Size Sets the image size Original Size Original Type File Format Machine setup System setup Auto Tray Switch Altitude altitude Adjustment Description Auto CRAuto Continue Firmware Version Import Setting Default SourceExport Setting Quiet Mode Tray Confirm Paper setup Sound / Volume To change the menu options ReportMenu Map All Reports Authentication PCL Font Network ConfigurationAuthentication Usage Counter Demo Maintenance Job manage Clear setting Press Menu System Setup ImageOverwrite on the control panel USB setupImage overwrite Press USB on the touch screen Press Setup Machine Setup Email Setup on the touch screen Emulation setup Email setupPress Menu Print Setup Emulation on the control panel Doc Box Setup Doc Box FeatureAddress book setup Document box setup Press Menu Network on the control panel Network setup Password Protect Admin setupPassword Setup Change Press Menu Custom on the control panel Custom setup Special Features Altitude adjustment Searching sequentially through memory Storing email addressStoring on your machine Searching for an email address Searching with a particular first letter Entering alphanumeric characters Entering various charactersKeypad letters and numbers Key Assigned numbers, letters, or characters Using speed dial numbers Setting up the fax address bookOr select Setup Machine Setup Next Address Book Phone Registering a speed dial number Editing group dial numbers Registering a group dial number Printing address book Searching address book for an entry Registering authorized users Changing the default print settings Printing featuresSetting your machine as a default machine Select Control Panel Devices and Printers Printing to a file PRN Using advanced print features Understanding special printer features Poster Printing Booklet Printinga Double-sided Printing Printing Double-sidedPrinting Manual a Use Double-sided Printing Manual Editing a watermark Creating aDeleting a Overlay a Printing Preferences window, click the Advanced tab Using a page overlayList box Job Encryption Using the right-click menu What is Direct Printing Utility?Using Direct Printing Utility Printing Printing a document Changing printer settingsPrinting multiple pages on one sheet Macintosh printing Linux printing Printing on both sides of the paper Using help Printing files Printing from applications Open the Unified Driver Configurator Configuring Printer PropertiesProceeding the print job Unix printing Press OK to start the print job Changing the machine settings Margins tab Basic scanning method Scan features Scanning from network connected machine Setting the scan settings in the computerSelect Scan to PC Settings menu Scanning to email Setting up an email accountSettings Scanning and sending an email Setting up an FTP/SMB serverScanning to FTP/SMB server Select Address Book Individual Add Scanning from image editing program Scanning and sending to FTP/SMB serverEnter the path for saving the scanned image Make sure that your machine is connected to a network Scanning with Samsung Scan Assistant Scanning using the WIA driver Set the scan options Click Scan Scanning with SmarThruScanning with SmarThru Office Macintosh scanning Scanning from USB connected machineSmarThru Office appears Start Applications and click Image Capture Scanning Scanning from network connected machineLinux scanning According to OS, follow steps below For Click Properties Preview PanePane From the Scanner Properties window, click Preview Editing an image with Image Manager Automatic redialing Fax featuresRedialing the fax number Confirming a transmission Click Send Sending a fax in the computerSelect Samsung Network PC Fax from the Print window Enter the job name and the time Delaying a fax transmissionAdding documents to a reserved fax Forwarding a sent fax to another destination Canceling a reserved fax jobSending a priority fax Forwarding a received fax Receiving a fax in the computer Select Fax to PC Settings menuSending faxes on both sides of paper Changing the receive modes Receiving faxes using Drpd mode Receiving in Answering Machine/Fax mode Fax Menu Fax Setup Receiving Drpd Mode Receiving in secure receiving modePress OK when Drpd appears and start over from step Printing received faxes Receiving faxes in memory Printing faxes on both sides of the paper Printing sent fax report automatically Creating a shared folder Using shared folder featuresUsing the shared folder Setting up the optional memory Using memory/hard drive featuresMenu button System Setup From the printer driver Useful Management Tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver How to use Logging into SyncThru Web Service Using SyncThru Web ServiceAccessing SyncThru Web Service SyncThru Web Service overview Maintenance tab Settings tabMail notification setup Security tab Setting the system administrator’s information To open the program Using Samsung Easy Printer ManagerUnderstanding Samsung Easy Printer Manager Troubleshooting button This button opens Advanced settings user interface overviewTroubleshooting Guide when an error occurs Application Device Settings Fax to PC SettingsScan to PC Settings Alert Settings Windows only Machine status Samsung Printer Status overviewIcon Mean Description Toner Level Order Supplies Using Samsung Printer StatusUser’s Guide Close Printer Setting Using Smart PanelSmart Panel overview Buy Now Changing Smart Panel’s settings Icon will automatically be created on your desktop Using the Linux Unified Driver ConfiguratorOpening Unified Driver Configurator Switches to Printers configuration Printers configurationShows all of the installed machines Printers tab Printer control buttons are, as follows Classes tab Switches to Ports configuration Ports configuration Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Print job is extremely Machine selects printSlow Half the page is blank Machine prints, but Pages print, but they are Condition Possible cause Suggested solutionsBlank Photos is not good Printing problems Paper Printing quality problemsCondition Suggested solutions Light or faded print Toner specks ConditionDropouts White Spots Toner smear Condition Suggested solutions Vertical linesBlack or color background Characters or pictures Background scatter Curl or wave Solid color or black pages Condition Suggested solutions Wrinkles or creasesBack of printouts are dirty Horizontal stripes Condition Suggested solutions Loose tonerCharacter voids Condition Suggested solutions Curl Copying problems Unit scans very slowly Scanning problemsCondition Suggested solutions Scanner does not work Computer screen Condition Suggested solutions Message appears on your Faxing problems You sent Machine dials a number Common Windows problems Operating system problems Print incorrectly Common Macintosh problems Condition Suggested solutions Machine does not print Common Linux problemsBlack Unexpected color Error message appears when Condition Suggested solutions Cannot scan via Gimp FrontEnd Cannot open port device file Common PostScript problems Country/Region Customer Care Center Web Site Contact Samsung worldwide 298 299 300 802.11 Access pointAppleTalk 802.11b/g/n Coverage DefaultCollation Control Panel Duty Cycle DuplexDot Matrix Printer Emulation EtherTalkEthernet Fuser Unit Grayscale GatewayHalftone Mass storage device HDD IPM ITU-T No chart Modem MAC address Originals NetWare Printer Driver PostScriptPrint Media PRN file Toner Cartridge Subnet Mask Watermark UNC Path WPA-PSK Address book Id copy ID copy button Jam Driver reinstallation for USB cable connected Preparing originals type Scanning from network connected machine Scanning with Samsung Scan Assitant Tray PIN wireless network