Samsung SLM2875FDXAA manual Condition Suggested solutions Loose toner, Character voids

Printing quality problems

	Condition		Suggested solutions
Loose toner		• Clean the inside of the machine (see "Cleaning the machine" on page 79).
		•	Check the paper type and quality.
		•	Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 75).
		If the problem persists, the machine may require repair. Contact a service representative.

Character voids Character voids are white areas within parts of characters that should be solid black:

A	• If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character
	voids are normal.
	• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
	• The paper may not meet paper specifications.

Horizontal stripes If horizontally aligned black streaks or smears appear:

•The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.

•The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on

page 75).

If the problem persists, the machine may require repairing. Contact a service representative.

6. Troubleshooting 285