Clearing original document jams | Samsung SLM2875FDXAA specification

Clearing original document jams

When an original document jams in the document feeder, a warning message appears on the display.

To avoid tearing the document, remove the jammed document slowly and carefully.

To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

4. Troubleshooting 87

Image 87

Samsung SLM2875FDXAA manual Clearing original document jams

Contents

User’s Guide Basic 113 Introduction Environmentally friendly Convenience Key benefits Wide range of functionality and application support Windows Macintosh Linux Unix Features by modelsIncluded, Blank Not available SCX-472xFD Series SCX-472xFW Series Operating System Features by models Features by models SCX-472xFD Series SCX-472xFW Series Features Variety feature Introduction Included, Blank Not available Machine does not print Useful to know Chapter About this user’s guideGeneral icons Conventions Safety information Important safety symbolsOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Machine overview Accessories Front view Machine overview Rear view Type SCX-472x Series Control panel overview Type SCX-470x Series Scan to Adjusting the control panel Turning on the machine Windows Installing the driver locallyClick Start All programs Accessories Run Select Install Now Reinstalling the driver Menu overview and basic setup Accessing the menu Menu overviewSCX-472x Series Menu overview Darkness Normal Light LF+CR Static Bootp SCX-470x Series Emulation Emulation Type Setup Menu overview Items Options Network TCP/IP IPv4 Changing the display language To change the size, you need to adjust the paper guides Media and trayTray overview Paper type available for duplex printing Power Available paper Loading paper in the tray Loading in manual feeder Tips on using the manual feeder Printing on special media Printing the special media Face up Envelope Acceptable Transparency Labels Card stock/ Custom-sized paper Preprinted paper Preparing originals Setting the paper size and type Loading originals On the scanner glass Document feeder Press Copy Menu Copy Feature Duplex 1 2 Side Printing Basic printing Canceling a print job Click Properties or Preferences Using a favorite settingTo save a Presets item, follow these steps Opening printing preferences Using help Eco printingDelete Setting eco mode on the driver Setting Eco mode on the control panel Result simulator Basic copy Changing the settings for each copyBasic copying Darkness Contrast OriginalReduced or enlarged copy Your machine can print 2-sided originals on one sheet ID card copyingPress ID Copy on the control panel Place Front Side and Press Start appears on the display Press Start Select the option you want and press OK Scanning begins Switch to advanced mode Scan to PC SettingsBasic scanning Basic Scanning Select fax on the control panel Basic faxingPreparing to fax Sending a fax Sending a fax to multiple destinations Sending a fax manuallySelect Receiving a fax Adjusting the document settings Resolution Maintenance Ordering supplies and accessories Approx ,500 pages MLT-D103L Available supplies Available maintenance parts Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Monitoring the supplies life Select the option you want Press OK to save the selection Setting the toner low alert Cleaning the outside Cleaning the machine Cleaning the inside Cleaning the pickup roller Cleaning the machine Page Close the scanner lid Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Original paper jam in exit area of scanner Tray Clearing paper jams Manual tray Inside the machine Exit area Duplex unit area Understanding the status LED Color of the LED indicates the machines current statusStatus Description Status LED Off Status Description WPS LED b Machine is in power save modeOff Machine is in ready mode or machine’s power is off Off Eco mode is off Paper Jam-related messages Understanding display messages Toner cartridge Message Meaning Suggested solutions Install Toner CartridgeToner-related messages Not Compatible Toner Exhausted Message Meaning Suggested solutions Replace new cartridge Tray-related messages Network-related messagesMisc. messages Appendix General specifications Specifications Specifications Plain paper Oficio Print media specificationsLegal US Folio Envelope C5 MonarchEnvelope No Envelope Envelope DL Maximum size custom Card stockExecutive, A5 Postcard Bond paper Refer to the Plain Minimum size custom Windows Server Operating system Requirement recommendedFree HDD space Windows Windows XP Free HDD space For Windows 2000, Services Pack 4 or higher is requiredMacintosh Operating system Requirements Recommended Linux UnixItems Requirements Operating system Network operating system Items Specifications Network interfaceNetwork environment Items Requirements Free HDD space Up to 100 MB Wireless security Items Specifications Network protocols Laser safety statement Ozone safetyRegulatory information Mercury Safety Power saver China onlyRecycling Correct disposal of batteries in this product United States of America only Taiwan only Radio frequency emissions FCC information to the user Canadian radio interference regulations Federal Communications Commission FCCUnited States of America Russia only Germany only Turkey only Canada only FCC Statement for Wireless LAN use Fax Branding Ringer Equivalence Number You should also know that Replacing the Fitted Plug for UK OnlyContact the people from you purchased the machine Green and Yellow Earth Important warningApprovals and Certifications Declaration of conformity European countries EU countries EC Certification Wireless guidance Israel only Regulatory compliance statementsNo limitations at this time Regulatory information China only REV Copyright Advanced Advanced 268 Software Installation Click Add on the Printer List Open the Applications folder Utilities Print Setup UtilityClick Continue Click Continue on the User Options Pane Print Setup Utility Or Print & Fax Reinstallation for Macintosh Double click cdroot Linux smartpanel install.sh Installation for LinuxInstalling the Unified Linux Driver Installing the Smart Panel Double click cdroot Linux psu install.sh Installing the Printer Settings Utility Reinstallation for Linux Click UninstallClick Next Click Finish Using a Network- Connected Machine SyncThru Web Admin Service SyncThru Web ServiceSetIP wired network setup Setting IP address Wired network setupIPv4 configuration using SetIP Windows Printing a network configuration report 139 Open /opt/Samsung/mfp/share/utils IPv4 configuration using SetIP LinuxPreferences or Administrator Report Installing driver over the network Address onProgram searches for the machine Command- line Definition Description Silent installation Mode Location, this command Macintosh Opens Printers and FaxesPrinters and Faxes folder Select HP Jetdirect Socket in Protocol Install the Linux driver and add network printer Add a network printerLinux Installing the Unix printer driver package Go to the unpacked directory Run the install scriptUnpack the Unix printer driver package Accept printername Enable printername Installing driver over the network IPv6 configuration Activating IPv6From the control panel Settings From the SyncThru Web ServicePress Network TCP/IP IPv6 DHCPv6 Config ID admin Password sec00000 Using SyncThru Web Service From the control panel Wireless network setupWireless network name and network key Understanding your network type Choosing your type Using the WPS buttonFrom the computer Items to prepare Machines with an display screen Connecting in PBC mode Machines without an display screen Re-connecting to a network Using the menu button Canceling the connection processDisconnecting from a network Wizard mode Custom mode Access point via USB cable Setup using WindowsEnter the WPA Key Press OK Select the Wireless Setting and Installation option Software searches the wireless networkOperation Mode Select Infrastructure WEP Wireless Network Setting Complete window appears Ad hoc via USB cableSamsung, click On-line Registration Operation Mode Select ad hoc For the Static method For the Dhcp method Setup using Macintosh ProcedureSelect No if you want to return to the beginning screen Name Ssid of the access point you are using and click Next Select the Wireless Network Setting For the Static method For the Dhcp method Installation is finished, click Quit or Restart Click Wireless Network Setting and InstallationCable between the computer and machine Settings and click Next Access point Network-connected computer Using a network cable Click Wireless Wizard Printing a network configuration reportIP setting using SetIP Program Windows Configuring the machine’s wireless network Turning the Wi-Fi network on/off You can also turn the Wi-Fi network on/off Problems during setup or driver installationTroubleshooting Click Wireless Custom Connecting Failure Invalid Security Other problems Wireless network setup Useful Setting Menus Before you begin reading a chapter Print menu Darken TextEmulation Original Orientation Copy featureCopy menu Scan Size Sets the image size Original Size Description Collate Copy Up or 4-upPages onto one sheet of paper Poster Copy Booklet Book Copy Margin Shift copying Edge Erase copyingCopying 2Side Short 2Side Long 1Side Duplex continue 1Side ROT2 Watermark copying Duplex Copy Setup Fax Feature Fax menuScan Size Sets the image size Original Size Sending setup To change the menu options Press Fax Receiving setupDial Mode Setup Wizard Doc Box Saving Document BoxSaving Scan menu Scan feature File Format Scan setupColor Mode Scan Size Sets the image size Original Size Original Type Machine setup System setup Firmware Version Altitude altitude Adjustment Description Auto CRAuto Tray Switch Auto Continue Quiet Mode Default SourceImport Setting Export Setting Tray Confirm Paper setup Sound / Volume All Reports ReportTo change the menu options Menu Map Demo Network ConfigurationAuthentication PCL Font Authentication Usage Counter Maintenance Job manage Clear setting Press USB on the touch screen USB setupPress Menu System Setup ImageOverwrite on the control panel Image overwrite Emulation setup Email setup Press Menu Print Setup Emulation on the control panelPress Setup Machine Setup Email Setup on the touch screen Document box setup Doc Box FeatureDoc Box Setup Address book setup Press Menu Network on the control panel Network setup Change Admin setupPassword Protect Password Setup Press Menu Custom on the control panel Custom setup Special Features Altitude adjustment Searching for an email address Storing email addressSearching sequentially through memory Storing on your machine Searching with a particular first letter Key Assigned numbers, letters, or characters Entering various charactersEntering alphanumeric characters Keypad letters and numbers Registering a speed dial number Setting up the fax address bookUsing speed dial numbers Or select Setup Machine Setup Next Address Book Phone Editing group dial numbers Registering a group dial number Printing address book Searching address book for an entry Registering authorized users Select Control Panel Devices and Printers Printing featuresChanging the default print settings Setting your machine as a default machine Printing to a file PRN Using advanced print features Understanding special printer features Poster Printing Booklet Printinga Double-sided Printing Use Double-sided Printing Manual Double-sidedPrinting Printing Manual a Overlay a Creating aEditing a watermark Deleting a Using a page overlay List boxPrinting Preferences window, click the Advanced tab Job Encryption Printing What is Direct Printing Utility?Using the right-click menu Using Direct Printing Utility Macintosh printing Changing printer settingsPrinting a document Printing multiple pages on one sheet Linux printing Printing on both sides of the paper Using help Printing files Printing from applications Unix printing Configuring Printer PropertiesOpen the Unified Driver Configurator Proceeding the print job Press OK to start the print job Changing the machine settings Margins tab Basic scanning method Scan features Setting the scan settings in the computer Select Scan to PC Settings menuScanning from network connected machine Setting up an email account SettingsScanning to email Select Address Book Individual Add Setting up an FTP/SMB serverScanning and sending an email Scanning to FTP/SMB server Make sure that your machine is connected to a network Scanning and sending to FTP/SMB serverScanning from image editing program Enter the path for saving the scanned image Scanning with Samsung Scan Assistant Scanning using the WIA driver Scanning with SmarThru Scanning with SmarThru OfficeSet the scan options Click Scan Start Applications and click Image Capture Scanning from USB connected machineMacintosh scanning SmarThru Office appears According to OS, follow steps below For Scanning from network connected machineScanning Linux scanning From the Scanner Properties window, click Preview Preview PaneClick Properties Pane Editing an image with Image Manager Confirming a transmission Fax featuresAutomatic redialing Redialing the fax number Sending a fax in the computer Select Samsung Network PC Fax from the Print windowClick Send Delaying a fax transmission Adding documents to a reserved faxEnter the job name and the time Canceling a reserved fax job Sending a priority faxForwarding a sent fax to another destination Forwarding a received fax Select Fax to PC Settings menu Sending faxes on both sides of paperReceiving a fax in the computer Changing the receive modes Receiving faxes using Drpd mode Receiving in Answering Machine/Fax mode Printing received faxes Receiving in secure receiving modeFax Menu Fax Setup Receiving Drpd Mode Press OK when Drpd appears and start over from step Receiving faxes in memory Printing faxes on both sides of the paper Printing sent fax report automatically Using shared folder features Using the shared folderCreating a shared folder From the printer driver Using memory/hard drive featuresSetting up the optional memory Menu button System Setup Useful Management Tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver How to use SyncThru Web Service overview Using SyncThru Web ServiceLogging into SyncThru Web Service Accessing SyncThru Web Service Security tab Settings tabMaintenance tab Mail notification setup Setting the system administrator’s information Using Samsung Easy Printer Manager Understanding Samsung Easy Printer ManagerTo open the program Application Advanced settings user interface overviewTroubleshooting button This button opens Troubleshooting Guide when an error occurs Alert Settings Windows only Fax to PC SettingsDevice Settings Scan to PC Settings Toner Level Samsung Printer Status overviewMachine status Icon Mean Description Close Using Samsung Printer StatusOrder Supplies User’s Guide Buy Now Using Smart PanelPrinter Setting Smart Panel overview Changing Smart Panel’s settings Using the Linux Unified Driver Configurator Opening Unified Driver ConfiguratorIcon will automatically be created on your desktop Printers tab Printers configurationSwitches to Printers configuration Shows all of the installed machines Printer control buttons are, as follows Classes tab Switches to Ports configuration Ports configuration Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Machine prints, but Machine selects printPrint job is extremely Slow Half the page is blank Photos is not good Condition Possible cause Suggested solutionsPages print, but they are Blank Printing problems Printing quality problems Condition Suggested solutions Light or faded printPaper White Spots ConditionToner specks Dropouts Condition Suggested solutions Vertical lines Black or color backgroundToner smear Characters or pictures Background scatter Curl or wave Condition Suggested solutions Wrinkles or creases Back of printouts are dirtySolid color or black pages Condition Suggested solutions Loose toner Character voidsHorizontal stripes Condition Suggested solutions Curl Copying problems Scanning problems Condition Suggested solutions Scanner does not workUnit scans very slowly Computer screen Condition Suggested solutions Message appears on your Faxing problems You sent Machine dials a number Common Windows problems Operating system problems Print incorrectly Common Macintosh problems Unexpected color Common Linux problemsCondition Suggested solutions Machine does not print Black Cannot open port device file Condition Suggested solutions Cannot scan via Gimp FrontError message appears when End Common PostScript problems Country/Region Customer Care Center Web Site Contact Samsung worldwide 298 299 300 802.11b/g/n Access point802.11 AppleTalk Control Panel DefaultCoverage Collation Duplex Dot Matrix PrinterDuty Cycle Fuser Unit EtherTalkEmulation Ethernet Mass storage device HDD GatewayGrayscale Halftone IPM ITU-T No chart Modem MAC address Originals NetWare PRN file PostScriptPrinter Driver Print Media Toner Cartridge Subnet Mask Watermark UNC Path WPA-PSK Address book Id copy ID copy button Jam Driver reinstallation for USB cable connected Preparing originals type Scanning from network connected machine Scanning with Samsung Scan Assitant Tray PIN wireless network