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Samsung SLM2875FDXAA manual Duplex unit area

Models: SLM2875FDXAA

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Page 95

Clearing paper jams

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In the duplex unit area

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4. Troubleshooting 95

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Samsung SLM2875FDXAA manual Duplex unit area

Contents

User’s Guide Basic 113 Introduction Environmentally friendly Convenience Key benefitsWide range of functionality and application support Windows Macintosh Linux Unix Features by modelsIncluded, Blank Not available SCX-472xFD Series SCX-472xFW Series Operating SystemFeatures by models Features by models SCX-472xFD Series SCX-472xFW Series Features Variety featureIntroduction Included, Blank Not available Machine does not print Useful to knowChapter About this user’s guideGeneral icons ConventionsOperating environment Safety informationImportant safety symbols Operating method Installation / Moving Maintenance / Checking Supply usage Machine overview AccessoriesFront view Machine overview Rear view Type SCX-472x Series Control panel overviewType SCX-470x Series Scan to Adjusting the control panelTurning on the machine Windows Installing the driver locallyClick Start All programs Accessories Run Select Install NowReinstalling the driver Menu overview and basic setup SCX-472x Series Accessing the menuMenu overview Menu overview Darkness Normal Light LF+CR Static BootpSCX-470x Series Emulation Emulation Type Setup Menu overview Items Options Network TCP/IP IPv4 Changing the display language Tray overview To change the size, you need to adjust the paper guidesMedia and tray Paper type available for duplex printing Power Available paperLoading paper in the tray Loading in manual feeder Tips on using the manual feederPrinting on special media Printing the special media Face up EnvelopeAcceptable Transparency Labels Card stock/ Custom-sized paper Preprinted paper Preparing originals Setting the paper size and typeLoading originals On the scanner glassDocument feeder Press Copy Menu Copy Feature Duplex 1 2 Side Printing Basic printingCanceling a print job Click Properties or Preferences Using a favorite settingTo save a Presets item, follow these steps Opening printing preferencesDelete Using helpEco printing Setting eco mode on the driver Setting Eco mode on the control panelResult simulator Basic copy Changing the settings for each copyBasic copying DarknessReduced or enlarged copy ContrastOriginal Your machine can print 2-sided originals on one sheet ID card copyingPress ID Copy on the control panel Place Front Side and Press Start appears on the displayPress Start Select the option you want and press OK Scanning begins Switch to advanced mode Scan to PC SettingsBasic scanning Basic ScanningSelect fax on the control panel Basic faxingPreparing to fax Sending a faxSelect Sending a fax to multiple destinationsSending a fax manually Receiving a fax Adjusting the document settingsResolution Maintenance Ordering supplies and accessories Approx ,500 pages MLT-D103L Available suppliesAvailable maintenance parts Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Monitoring the supplies life Select the option you want Press OK to save the selection Setting the toner low alertCleaning the outside Cleaning the machineCleaning the inside Cleaning the pickup roller Cleaning the machine Page Close the scanner lid Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Original paper jam in exit area of scanner Tray Clearing paper jamsManual tray Inside the machine Exit area Duplex unit area Status Description Status LED Off Understanding the status LEDColor of the LED indicates the machines current status Status Description WPS LED b Machine is in power save modeOff Machine is in ready mode or machine’s power is off Off Eco mode is offPaper Jam-related messages Understanding display messagesToner cartridge Message Meaning Suggested solutions Install Toner CartridgeToner-related messages Not CompatibleToner Exhausted Message Meaning Suggested solutions Replace new cartridgeMisc. messages Tray-related messagesNetwork-related messages Appendix General specifications SpecificationsSpecifications Plain paper Oficio Print media specificationsLegal US FolioEnvelope C5 MonarchEnvelope No Envelope Envelope DLMaximum size custom Card stockExecutive, A5 Postcard Bond paper Refer to the Plain Minimum size customWindows Server Operating system Requirement recommendedFree HDD space Windows Windows XPFree HDD space For Windows 2000, Services Pack 4 or higher is requiredMacintosh Operating system Requirements RecommendedItems Requirements Operating system LinuxUnix Network operating system Items Specifications Network interfaceNetwork environment Items Requirements Free HDD space Up to 100 MBWireless security Items Specifications Network protocolsRegulatory information Laser safety statementOzone safety Recycling Mercury SafetyPower saver China only Correct disposal of batteries in this product United States of America onlyTaiwan only Radio frequency emissions FCC information to the userUnited States of America Canadian radio interference regulationsFederal Communications Commission FCC Russia only Germany only Turkey only Canada only FCC Statement for Wireless LAN useFax Branding Ringer Equivalence Number Contact the people from you purchased the machine You should also know thatReplacing the Fitted Plug for UK Only Green and Yellow Earth Important warningApprovals and Certifications Declaration of conformity European countriesEU countries EC CertificationNo limitations at this time Wireless guidanceIsrael only Regulatory compliance statements Regulatory information China only REV CopyrightAdvanced Advanced 268 Software Installation Click Add on the Printer List Open the Applications folder Utilities Print Setup UtilityClick Continue Click Continue on the User Options PanePrint Setup Utility Or Print & Fax Reinstallation for MacintoshDouble click cdroot Linux smartpanel install.sh Installation for LinuxInstalling the Unified Linux Driver Installing the Smart PanelDouble click cdroot Linux psu install.sh Installing the Printer Settings UtilityClick Next Click Finish Reinstallation for LinuxClick Uninstall Using a Network- Connected Machine SetIP wired network setup SyncThru Web Admin ServiceSyncThru Web Service Setting IP address Wired network setupIPv4 configuration using SetIP Windows Printing a network configuration report139 Open /opt/Samsung/mfp/share/utils IPv4 configuration using SetIP LinuxPreferences or Administrator ReportProgram searches for the machine Installing driver over the networkAddress on Command- line Definition Description Silent installation ModeLocation, this command Printers and Faxes folder MacintoshOpens Printers and Faxes Select HP Jetdirect Socket in Protocol Linux Install the Linux driver and add network printerAdd a network printer Unpack the Unix printer driver package Installing the Unix printer driver packageGo to the unpacked directory Run the install script Accept printername Enable printername Installing driver over the network From the control panel IPv6 configurationActivating IPv6 Settings From the SyncThru Web ServicePress Network TCP/IP IPv6 DHCPv6 Config ID admin Password sec00000Using SyncThru Web Service From the control panel Wireless network setupWireless network name and network key Understanding your network typeChoosing your type Using the WPS buttonFrom the computer Items to prepareMachines with an display screen Connecting in PBC modeMachines without an display screen Re-connecting to a networkUsing the menu button Canceling the connection processDisconnecting from a network Wizard modeCustom mode Enter the WPA Key Press OK Access point via USB cableSetup using Windows Operation Mode Select Infrastructure Select the Wireless Setting and Installation optionSoftware searches the wireless network WEP Samsung, click On-line Registration Wireless Network Setting Complete window appearsAd hoc via USB cable Operation Mode Select ad hoc For the Static method For the Dhcp methodSelect No if you want to return to the beginning screen Setup using MacintoshProcedure Name Ssid of the access point you are using and click Next Select the Wireless Network SettingFor the Static method For the Dhcp methodCable between the computer and machine Installation is finished, click Quit or RestartClick Wireless Network Setting and Installation Settings and click Next Access point Network-connected computer Using a network cableClick Wireless Wizard Printing a network configuration reportIP setting using SetIP Program Windows Configuring the machine’s wireless networkTurning the Wi-Fi network on/off You can also turn the Wi-Fi network on/off Problems during setup or driver installationTroubleshooting Click Wireless CustomConnecting Failure Invalid Security Other problemsWireless network setup Useful Setting Menus Before you begin reading a chapter Emulation Print menuDarken Text Original Orientation Copy featureCopy menu Scan Size Sets the image size Original Size DescriptionPages onto one sheet of paper Collate CopyUp or 4-up Poster Copy Booklet Book CopyCopying Margin Shift copyingEdge Erase copying 2Side Short 2Side Long 1Side Duplex continue 1Side ROT2 Watermark copying DuplexCopy Setup Scan Size Sets the image size Original Size Fax FeatureFax menu Sending setup To change the menu options Press Fax Receiving setupDial Mode Setup WizardSaving Doc Box SavingDocument Box Scan menu Scan featureFile Format Scan setupColor Mode Scan Size Sets the image size Original Size Original TypeMachine setup System setupFirmware Version Altitude altitude Adjustment Description Auto CRAuto Tray Switch Auto ContinueQuiet Mode Default SourceImport Setting Export SettingTray Confirm Paper setup Sound / VolumeAll Reports ReportTo change the menu options Menu MapDemo Network ConfigurationAuthentication PCL Font Authentication Usage CounterMaintenance Job manage Clear settingPress USB on the touch screen USB setupPress Menu System Setup ImageOverwrite on the control panel Image overwritePress Setup Machine Setup Email Setup on the touch screen Emulation setup Email setupPress Menu Print Setup Emulation on the control panel Document box setup Doc Box FeatureDoc Box Setup Address book setupPress Menu Network on the control panel Network setupChange Admin setupPassword Protect Password SetupPress Menu Custom on the control panel Custom setupSpecial Features Altitude adjustment Searching for an email address Storing email addressSearching sequentially through memory Storing on your machineSearching with a particular first letter Key Assigned numbers, letters, or characters Entering various charactersEntering alphanumeric characters Keypad letters and numbersRegistering a speed dial number Setting up the fax address bookUsing speed dial numbers Or select Setup Machine Setup Next Address Book PhoneEditing group dial numbers Registering a group dial numberPrinting address book Searching address book for an entryRegistering authorized users Select Control Panel Devices and Printers Printing featuresChanging the default print settings Setting your machine as a default machinePrinting to a file PRN Using advanced print featuresUnderstanding special printer features Poster Printing Booklet Printinga Double-sided Printing Use Double-sided Printing Manual Double-sidedPrinting Printing Manual aOverlay a Creating aEditing a watermark Deleting aPrinting Preferences window, click the Advanced tab Using a page overlayList box Job Encryption Printing What is Direct Printing Utility?Using the right-click menu Using Direct Printing UtilityMacintosh printing Changing printer settingsPrinting a document Printing multiple pages on one sheetLinux printing Printing on both sides of the paper Using helpPrinting files Printing from applicationsUnix printing Configuring Printer PropertiesOpen the Unified Driver Configurator Proceeding the print jobPress OK to start the print job Changing the machine settingsMargins tab Basic scanning method Scan featuresScanning from network connected machine Setting the scan settings in the computerSelect Scan to PC Settings menu Scanning to email Setting up an email accountSettings Select Address Book Individual Add Setting up an FTP/SMB serverScanning and sending an email Scanning to FTP/SMB serverMake sure that your machine is connected to a network Scanning and sending to FTP/SMB serverScanning from image editing program Enter the path for saving the scanned imageScanning with Samsung Scan Assistant Scanning using the WIA driverSet the scan options Click Scan Scanning with SmarThruScanning with SmarThru Office Start Applications and click Image Capture Scanning from USB connected machineMacintosh scanning SmarThru Office appearsAccording to OS, follow steps below For Scanning from network connected machineScanning Linux scanningFrom the Scanner Properties window, click Preview Preview PaneClick Properties PaneEditing an image with Image Manager Confirming a transmission Fax featuresAutomatic redialing Redialing the fax numberClick Send Sending a fax in the computerSelect Samsung Network PC Fax from the Print window Enter the job name and the time Delaying a fax transmissionAdding documents to a reserved fax Forwarding a sent fax to another destination Canceling a reserved fax jobSending a priority fax Forwarding a received fax Receiving a fax in the computer Select Fax to PC Settings menuSending faxes on both sides of paper Changing the receive modes Receiving faxes using Drpd mode Receiving in Answering Machine/Fax modePrinting received faxes Receiving in secure receiving modeFax Menu Fax Setup Receiving Drpd Mode Press OK when Drpd appears and start over from stepReceiving faxes in memory Printing faxes on both sides of the paperPrinting sent fax report automatically Creating a shared folder Using shared folder featuresUsing the shared folder From the printer driver Using memory/hard drive featuresSetting up the optional memory Menu button System SetupUseful Management Tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver How to useSyncThru Web Service overview Using SyncThru Web ServiceLogging into SyncThru Web Service Accessing SyncThru Web ServiceSecurity tab Settings tabMaintenance tab Mail notification setupSetting the system administrator’s information To open the program Using Samsung Easy Printer ManagerUnderstanding Samsung Easy Printer Manager Application Advanced settings user interface overviewTroubleshooting button This button opens Troubleshooting Guide when an error occursAlert Settings Windows only Fax to PC SettingsDevice Settings Scan to PC SettingsToner Level Samsung Printer Status overviewMachine status Icon Mean DescriptionClose Using Samsung Printer StatusOrder Supplies User’s GuideBuy Now Using Smart PanelPrinter Setting Smart Panel overviewChanging Smart Panel’s settings Icon will automatically be created on your desktop Using the Linux Unified Driver ConfiguratorOpening Unified Driver Configurator Printers tab Printers configurationSwitches to Printers configuration Shows all of the installed machinesPrinter control buttons are, as follows Classes tabSwitches to Ports configuration Ports configurationTroubleshooting Paper feeding problems Power and cable connecting problems Printing problems Machine prints, but Machine selects printPrint job is extremely Slow Half the page is blankPhotos is not good Condition Possible cause Suggested solutionsPages print, but they are BlankPrinting problems Paper Printing quality problemsCondition Suggested solutions Light or faded print White Spots ConditionToner specks DropoutsToner smear Condition Suggested solutions Vertical linesBlack or color background Characters or pictures Background scatterCurl or wave Solid color or black pages Condition Suggested solutions Wrinkles or creasesBack of printouts are dirty Horizontal stripes Condition Suggested solutions Loose tonerCharacter voids Condition Suggested solutions Curl Copying problems Unit scans very slowly Scanning problemsCondition Suggested solutions Scanner does not work Computer screen Condition Suggested solutions Message appears on yourFaxing problems You sent Machine dials a number Common Windows problems Operating system problemsPrint incorrectly Common Macintosh problemsUnexpected color Common Linux problemsCondition Suggested solutions Machine does not print BlackCannot open port device file Condition Suggested solutions Cannot scan via Gimp FrontError message appears when EndCommon PostScript problems Country/Region Customer Care Center Web Site Contact Samsung worldwide298 299 300 802.11b/g/n Access point802.11 AppleTalkControl Panel DefaultCoverage CollationDuty Cycle DuplexDot Matrix Printer Fuser Unit EtherTalkEmulation EthernetMass storage device HDD GatewayGrayscale HalftoneIPM ITU-T No chartModem MAC addressOriginals NetWarePRN file PostScriptPrinter Driver Print MediaToner Cartridge Subnet MaskWatermark UNC PathWPA-PSK Address book Id copy ID copy button Jam Driver reinstallation for USB cable connectedPreparing originals type Scanning from network connected machine Scanning with Samsung Scan AssitantTray PIN wireless network