Original paper jam in exit area of scanner | Samsung SLM2875FDXAA

Clearing original document jams

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Original paper jam in exit area of scanner

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Remove any remaining pages from the document feeder.

Gently remove the jammed paper from the document feeder.

4. Troubleshooting 90

Image 90

Samsung SLM2875FDXAA manual Original paper jam in exit area of scanner

Contents

User’s Guide Basic 113 Introduction Key benefits Environmentally friendly Convenience Wide range of functionality and application support SCX-472xFD Series SCX-472xFW Series Operating System Features by modelsIncluded, Blank Not available Windows Macintosh Linux Unix Features by models Features by models Variety feature SCX-472xFD Series SCX-472xFW Series Features Introduction Included, Blank Not available Useful to know Machine does not print Conventions About this user’s guideGeneral icons Chapter Safety information Important safety symbolsOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Accessories Machine overview Front view Machine overview Rear view Control panel overview Type SCX-472x Series Type SCX-470x Series Adjusting the control panel Scan to Turning on the machine Select Install Now Installing the driver locallyClick Start All programs Accessories Run Windows Reinstalling the driver Menu overview and basic setup Accessing the menu Menu overviewSCX-472x Series Menu overview Darkness Normal Light LF+CR Bootp Static SCX-470x Series Emulation Emulation Type Setup Menu overview Items Options Network TCP/IP IPv4 Changing the display language To change the size, you need to adjust the paper guides Media and trayTray overview Power Available paper Paper type available for duplex printing Loading paper in the tray Tips on using the manual feeder Loading in manual feeder Printing on special media Envelope Printing the special media Face up Acceptable Transparency Labels Card stock/ Custom-sized paper Preprinted paper Setting the paper size and type Preparing originals On the scanner glass Loading originals Document feeder Press Copy Menu Copy Feature Duplex 1 2 Side Basic printing Printing Canceling a print job Opening printing preferences Using a favorite settingTo save a Presets item, follow these steps Click Properties or Preferences Using help Eco printingDelete Setting Eco mode on the control panel Setting eco mode on the driver Result simulator Darkness Changing the settings for each copyBasic copying Basic copy Contrast OriginalReduced or enlarged copy Place Front Side and Press Start appears on the display ID card copyingPress ID Copy on the control panel Your machine can print 2-sided originals on one sheet Press Start Basic Scanning Switch to advanced mode Scan to PC SettingsBasic scanning Select the option you want and press OK Scanning begins Sending a fax Basic faxingPreparing to fax Select fax on the control panel Sending a fax to multiple destinations Sending a fax manuallySelect Adjusting the document settings Receiving a fax Resolution Maintenance Ordering supplies and accessories Available supplies Approx ,500 pages MLT-D103L Available maintenance parts Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Monitoring the supplies life Setting the toner low alert Select the option you want Press OK to save the selection Cleaning the machine Cleaning the outside Cleaning the inside Cleaning the pickup roller Cleaning the machine Page Close the scanner lid Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Original paper jam in exit area of scanner Clearing paper jams Tray Manual tray Inside the machine Exit area Duplex unit area Understanding the status LED Color of the LED indicates the machines current statusStatus Description Status LED Off Off Eco mode is off Machine is in power save modeOff Machine is in ready mode or machine’s power is off Status Description WPS LED b Understanding display messages Paper Jam-related messages Not Compatible Message Meaning Suggested solutions Install Toner CartridgeToner-related messages Toner cartridge Message Meaning Suggested solutions Replace new cartridge Toner Exhausted Tray-related messages Network-related messagesMisc. messages Appendix Specifications General specifications Specifications US Folio Print media specificationsLegal Plain paper Oficio Envelope Envelope DL MonarchEnvelope No Envelope C5 Minimum size custom Card stockExecutive, A5 Postcard Bond paper Refer to the Plain Maximum size custom Windows XP Operating system Requirement recommendedFree HDD space Windows Windows Server Operating system Requirements Recommended For Windows 2000, Services Pack 4 or higher is requiredMacintosh Free HDD space Linux UnixItems Requirements Operating system Items Requirements Free HDD space Up to 100 MB Items Specifications Network interfaceNetwork environment Network operating system Items Specifications Network protocols Wireless security Laser safety statement Ozone safetyRegulatory information Mercury Safety Power saver China onlyRecycling United States of America only Correct disposal of batteries in this product FCC information to the user Taiwan only Radio frequency emissions Canadian radio interference regulations Federal Communications Commission FCCUnited States of America FCC Statement for Wireless LAN use Russia only Germany only Turkey only Canada only Fax Branding Ringer Equivalence Number You should also know that Replacing the Fitted Plug for UK OnlyContact the people from you purchased the machine Declaration of conformity European countries Important warningApprovals and Certifications Green and Yellow Earth EC Certification EU countries Wireless guidance Israel only Regulatory compliance statementsNo limitations at this time Regulatory information China only Copyright REV Advanced Advanced 268 Software Installation Click Continue on the User Options Pane Open the Applications folder Utilities Print Setup UtilityClick Continue Click Add on the Printer List Reinstallation for Macintosh Print Setup Utility Or Print & Fax Installing the Smart Panel Installation for LinuxInstalling the Unified Linux Driver Double click cdroot Linux smartpanel install.sh Installing the Printer Settings Utility Double click cdroot Linux psu install.sh Reinstallation for Linux Click UninstallClick Next Click Finish Using a Network- Connected Machine SyncThru Web Admin Service SyncThru Web ServiceSetIP wired network setup Printing a network configuration report Wired network setupIPv4 configuration using SetIP Windows Setting IP address 139 Report IPv4 configuration using SetIP LinuxPreferences or Administrator Open /opt/Samsung/mfp/share/utils Installing driver over the network Address onProgram searches for the machine Silent installation Mode Command- line Definition Description Location, this command Macintosh Opens Printers and FaxesPrinters and Faxes folder Select HP Jetdirect Socket in Protocol Install the Linux driver and add network printer Add a network printerLinux Installing the Unix printer driver package Go to the unpacked directory Run the install scriptUnpack the Unix printer driver package Accept printername Enable printername Installing driver over the network IPv6 configuration Activating IPv6From the control panel ID admin Password sec00000 From the SyncThru Web ServicePress Network TCP/IP IPv6 DHCPv6 Config Settings Using SyncThru Web Service Understanding your network type Wireless network setupWireless network name and network key From the control panel Items to prepare Using the WPS buttonFrom the computer Choosing your type Connecting in PBC mode Machines with an display screen Re-connecting to a network Machines without an display screen Wizard mode Canceling the connection processDisconnecting from a network Using the menu button Custom mode Access point via USB cable Setup using WindowsEnter the WPA Key Press OK Select the Wireless Setting and Installation option Software searches the wireless networkOperation Mode Select Infrastructure WEP Wireless Network Setting Complete window appears Ad hoc via USB cableSamsung, click On-line Registration Operation Mode Select ad hoc For the Dhcp method For the Static method Setup using Macintosh ProcedureSelect No if you want to return to the beginning screen Select the Wireless Network Setting Name Ssid of the access point you are using and click Next For the Dhcp method For the Static method Installation is finished, click Quit or Restart Click Wireless Network Setting and InstallationCable between the computer and machine Settings and click Next Using a network cable Access point Network-connected computer Configuring the machine’s wireless network Printing a network configuration reportIP setting using SetIP Program Windows Click Wireless Wizard Turning the Wi-Fi network on/off Click Wireless Custom Problems during setup or driver installationTroubleshooting You can also turn the Wi-Fi network on/off Other problems Connecting Failure Invalid Security Wireless network setup Useful Setting Menus Before you begin reading a chapter Print menu Darken TextEmulation Scan Size Sets the image size Original Size Description Copy featureCopy menu Original Orientation Collate Copy Up or 4-upPages onto one sheet of paper Poster Copy Book Copy Booklet Margin Shift copying Edge Erase copyingCopying Watermark copying Duplex 2Side Short 2Side Long 1Side Duplex continue 1Side ROT2 Copy Setup Fax Feature Fax menuScan Size Sets the image size Original Size Sending setup Setup Wizard Receiving setupDial Mode To change the menu options Press Fax Doc Box Saving Document BoxSaving Scan feature Scan menu Scan Size Sets the image size Original Size Original Type Scan setupColor Mode File Format System setup Machine setup Auto Continue Altitude altitude Adjustment Description Auto CRAuto Tray Switch Firmware Version Export Setting Default SourceImport Setting Quiet Mode Paper setup Sound / Volume Tray Confirm Menu Map ReportTo change the menu options All Reports Authentication Usage Counter Network ConfigurationAuthentication PCL Font Demo Maintenance Clear setting Job manage Image overwrite USB setupPress Menu System Setup ImageOverwrite on the control panel Press USB on the touch screen Emulation setup Email setup Press Menu Print Setup Emulation on the control panelPress Setup Machine Setup Email Setup on the touch screen Address book setup Doc Box FeatureDoc Box Setup Document box setup Network setup Press Menu Network on the control panel Password Setup Admin setupPassword Protect Change Custom setup Press Menu Custom on the control panel Special Features Altitude adjustment Storing on your machine Storing email addressSearching sequentially through memory Searching for an email address Searching with a particular first letter Keypad letters and numbers Entering various charactersEntering alphanumeric characters Key Assigned numbers, letters, or characters Or select Setup Machine Setup Next Address Book Phone Setting up the fax address bookUsing speed dial numbers Registering a speed dial number Registering a group dial number Editing group dial numbers Searching address book for an entry Printing address book Registering authorized users Setting your machine as a default machine Printing featuresChanging the default print settings Select Control Panel Devices and Printers Using advanced print features Printing to a file PRN Understanding special printer features Poster Printing Booklet Printinga Double-sided Printing Printing Manual a Double-sidedPrinting Use Double-sided Printing Manual Deleting a Creating aEditing a watermark Overlay a Using a page overlay List boxPrinting Preferences window, click the Advanced tab Job Encryption Using Direct Printing Utility What is Direct Printing Utility?Using the right-click menu Printing Printing multiple pages on one sheet Changing printer settingsPrinting a document Macintosh printing Printing on both sides of the paper Using help Linux printing Printing from applications Printing files Proceeding the print job Configuring Printer PropertiesOpen the Unified Driver Configurator Unix printing Changing the machine settings Press OK to start the print job Margins tab Scan features Basic scanning method Setting the scan settings in the computer Select Scan to PC Settings menuScanning from network connected machine Setting up an email account SettingsScanning to email Scanning to FTP/SMB server Setting up an FTP/SMB serverScanning and sending an email Select Address Book Individual Add Enter the path for saving the scanned image Scanning and sending to FTP/SMB serverScanning from image editing program Make sure that your machine is connected to a network Scanning using the WIA driver Scanning with Samsung Scan Assistant Scanning with SmarThru Scanning with SmarThru OfficeSet the scan options Click Scan SmarThru Office appears Scanning from USB connected machineMacintosh scanning Start Applications and click Image Capture Linux scanning Scanning from network connected machineScanning According to OS, follow steps below For Pane Preview PaneClick Properties From the Scanner Properties window, click Preview Editing an image with Image Manager Redialing the fax number Fax featuresAutomatic redialing Confirming a transmission Sending a fax in the computer Select Samsung Network PC Fax from the Print windowClick Send Delaying a fax transmission Adding documents to a reserved faxEnter the job name and the time Canceling a reserved fax job Sending a priority faxForwarding a sent fax to another destination Forwarding a received fax Select Fax to PC Settings menu Sending faxes on both sides of paperReceiving a fax in the computer Changing the receive modes Receiving in Answering Machine/Fax mode Receiving faxes using Drpd mode Press OK when Drpd appears and start over from step Receiving in secure receiving modeFax Menu Fax Setup Receiving Drpd Mode Printing received faxes Printing faxes on both sides of the paper Receiving faxes in memory Printing sent fax report automatically Using shared folder features Using the shared folderCreating a shared folder Menu button System Setup Using memory/hard drive featuresSetting up the optional memory From the printer driver Useful Management Tools Easy Capture Manager Samsung AnyWeb Print How to use Easy Eco Driver Accessing SyncThru Web Service Using SyncThru Web ServiceLogging into SyncThru Web Service SyncThru Web Service overview Mail notification setup Settings tabMaintenance tab Security tab Setting the system administrator’s information Using Samsung Easy Printer Manager Understanding Samsung Easy Printer ManagerTo open the program Troubleshooting Guide when an error occurs Advanced settings user interface overviewTroubleshooting button This button opens Application Scan to PC Settings Fax to PC SettingsDevice Settings Alert Settings Windows only Icon Mean Description Samsung Printer Status overviewMachine status Toner Level User’s Guide Using Samsung Printer StatusOrder Supplies Close Smart Panel overview Using Smart PanelPrinter Setting Buy Now Changing Smart Panel’s settings Using the Linux Unified Driver Configurator Opening Unified Driver ConfiguratorIcon will automatically be created on your desktop Shows all of the installed machines Printers configurationSwitches to Printers configuration Printers tab Classes tab Printer control buttons are, as follows Ports configuration Switches to Ports configuration Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Slow Half the page is blank Machine selects printPrint job is extremely Machine prints, but Blank Condition Possible cause Suggested solutionsPages print, but they are Photos is not good Printing problems Printing quality problems Condition Suggested solutions Light or faded printPaper Dropouts ConditionToner specks White Spots Condition Suggested solutions Vertical lines Black or color backgroundToner smear Background scatter Characters or pictures Curl or wave Condition Suggested solutions Wrinkles or creases Back of printouts are dirtySolid color or black pages Condition Suggested solutions Loose toner Character voidsHorizontal stripes Condition Suggested solutions Curl Copying problems Scanning problems Condition Suggested solutions Scanner does not workUnit scans very slowly Condition Suggested solutions Message appears on your Computer screen Faxing problems You sent Machine dials a number Operating system problems Common Windows problems Common Macintosh problems Print incorrectly Black Common Linux problemsCondition Suggested solutions Machine does not print Unexpected color End Condition Suggested solutions Cannot scan via Gimp FrontError message appears when Cannot open port device file Common PostScript problems Contact Samsung worldwide Country/Region Customer Care Center Web Site 298 299 300 AppleTalk Access point802.11 802.11b/g/n Collation DefaultCoverage Control Panel Duplex Dot Matrix PrinterDuty Cycle Ethernet EtherTalkEmulation Fuser Unit Halftone GatewayGrayscale Mass storage device HDD ITU-T No chart IPM MAC address Modem NetWare Originals Print Media PostScriptPrinter Driver PRN file Subnet Mask Toner Cartridge UNC Path Watermark WPA-PSK Address book Driver reinstallation for USB cable connected Id copy ID copy button Jam Preparing originals type Scanning with Samsung Scan Assitant Scanning from network connected machine PIN wireless network Tray