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Samsung SLM2875FDXAA manual Original paper jam in exit area of scanner

Models: SLM2875FDXAA

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Page 90

Clearing original document jams

3

Original paper jam in exit area of scanner

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Remove any remaining pages from the document feeder.

Gently remove the jammed paper from the document feeder.

4. Troubleshooting 90

Image 90

Samsung SLM2875FDXAA manual Original paper jam in exit area of scanner

Contents

User’s Guide Basic 113 Introduction Key benefits Environmentally friendly ConvenienceWide range of functionality and application support SCX-472xFD Series SCX-472xFW Series Operating System Features by modelsIncluded, Blank Not available Windows Macintosh Linux UnixFeatures by models Features by models Variety feature SCX-472xFD Series SCX-472xFW Series FeaturesIntroduction Included, Blank Not available Useful to know Machine does not printConventions About this user’s guideGeneral icons ChapterSafety information Important safety symbolsOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Accessories Machine overviewFront view Machine overview Rear view Control panel overview Type SCX-472x SeriesType SCX-470x Series Adjusting the control panel Scan toTurning on the machine Select Install Now Installing the driver locallyClick Start All programs Accessories Run WindowsReinstalling the driver Menu overview and basic setup Accessing the menu Menu overviewSCX-472x Series Menu overview Darkness Normal Light LF+CR Bootp StaticSCX-470x Series Emulation Emulation Type Setup Menu overview Items Options Network TCP/IP IPv4 Changing the display language To change the size, you need to adjust the paper guides Media and trayTray overview Power Available paper Paper type available for duplex printingLoading paper in the tray Tips on using the manual feeder Loading in manual feederPrinting on special media Envelope Printing the special media Face upAcceptable Transparency Labels Card stock/ Custom-sized paper Preprinted paper Setting the paper size and type Preparing originalsOn the scanner glass Loading originalsDocument feeder Press Copy Menu Copy Feature Duplex 1 2 Side Basic printing PrintingCanceling a print job Opening printing preferences Using a favorite settingTo save a Presets item, follow these steps Click Properties or PreferencesUsing help Eco printingDelete Setting Eco mode on the control panel Setting eco mode on the driverResult simulator Darkness Changing the settings for each copyBasic copying Basic copyContrast OriginalReduced or enlarged copy Place Front Side and Press Start appears on the display ID card copyingPress ID Copy on the control panel Your machine can print 2-sided originals on one sheetPress Start Basic Scanning Switch to advanced mode Scan to PC SettingsBasic scanning Select the option you want and press OK Scanning beginsSending a fax Basic faxingPreparing to fax Select fax on the control panelSending a fax to multiple destinations Sending a fax manuallySelect Adjusting the document settings Receiving a faxResolution Maintenance Ordering supplies and accessories Available supplies Approx ,500 pages MLT-D103LAvailable maintenance parts Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Monitoring the supplies life Setting the toner low alert Select the option you want Press OK to save the selectionCleaning the machine Cleaning the outsideCleaning the inside Cleaning the pickup roller Cleaning the machine Page Close the scanner lid Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Original paper jam in exit area of scanner Clearing paper jams TrayManual tray Inside the machine Exit area Duplex unit area Understanding the status LED Color of the LED indicates the machines current statusStatus Description Status LED Off Off Eco mode is off Machine is in power save modeOff Machine is in ready mode or machine’s power is off Status Description WPS LED bUnderstanding display messages Paper Jam-related messagesNot Compatible Message Meaning Suggested solutions Install Toner CartridgeToner-related messages Toner cartridgeMessage Meaning Suggested solutions Replace new cartridge Toner ExhaustedTray-related messages Network-related messagesMisc. messages Appendix Specifications General specificationsSpecifications US Folio Print media specificationsLegal Plain paper OficioEnvelope Envelope DL MonarchEnvelope No Envelope C5Minimum size custom Card stockExecutive, A5 Postcard Bond paper Refer to the Plain Maximum size customWindows XP Operating system Requirement recommendedFree HDD space Windows Windows ServerOperating system Requirements Recommended For Windows 2000, Services Pack 4 or higher is requiredMacintosh Free HDD spaceLinux UnixItems Requirements Operating system Items Requirements Free HDD space Up to 100 MB Items Specifications Network interfaceNetwork environment Network operating systemItems Specifications Network protocols Wireless securityLaser safety statement Ozone safetyRegulatory information Mercury Safety Power saver China onlyRecycling United States of America only Correct disposal of batteries in this productFCC information to the user Taiwan only Radio frequency emissionsCanadian radio interference regulations Federal Communications Commission FCCUnited States of America FCC Statement for Wireless LAN use Russia only Germany only Turkey only Canada onlyFax Branding Ringer Equivalence Number You should also know that Replacing the Fitted Plug for UK OnlyContact the people from you purchased the machine Declaration of conformity European countries Important warningApprovals and Certifications Green and Yellow EarthEC Certification EU countriesWireless guidance Israel only Regulatory compliance statementsNo limitations at this time Regulatory information China only Copyright REVAdvanced Advanced 268 Software Installation Click Continue on the User Options Pane Open the Applications folder Utilities Print Setup UtilityClick Continue Click Add on the Printer ListReinstallation for Macintosh Print Setup Utility Or Print & FaxInstalling the Smart Panel Installation for LinuxInstalling the Unified Linux Driver Double click cdroot Linux smartpanel install.shInstalling the Printer Settings Utility Double click cdroot Linux psu install.shReinstallation for Linux Click UninstallClick Next Click Finish Using a Network- Connected Machine SyncThru Web Admin Service SyncThru Web ServiceSetIP wired network setup Printing a network configuration report Wired network setupIPv4 configuration using SetIP Windows Setting IP address139 Report IPv4 configuration using SetIP LinuxPreferences or Administrator Open /opt/Samsung/mfp/share/utilsInstalling driver over the network Address onProgram searches for the machine Silent installation Mode Command- line Definition DescriptionLocation, this command Macintosh Opens Printers and FaxesPrinters and Faxes folder Select HP Jetdirect Socket in Protocol Install the Linux driver and add network printer Add a network printerLinux Installing the Unix printer driver package Go to the unpacked directory Run the install scriptUnpack the Unix printer driver package Accept printername Enable printername Installing driver over the network IPv6 configuration Activating IPv6From the control panel ID admin Password sec00000 From the SyncThru Web ServicePress Network TCP/IP IPv6 DHCPv6 Config SettingsUsing SyncThru Web Service Understanding your network type Wireless network setupWireless network name and network key From the control panelItems to prepare Using the WPS buttonFrom the computer Choosing your typeConnecting in PBC mode Machines with an display screenRe-connecting to a network Machines without an display screenWizard mode Canceling the connection processDisconnecting from a network Using the menu buttonCustom mode Access point via USB cable Setup using WindowsEnter the WPA Key Press OK Select the Wireless Setting and Installation option Software searches the wireless networkOperation Mode Select Infrastructure WEP Wireless Network Setting Complete window appears Ad hoc via USB cableSamsung, click On-line Registration Operation Mode Select ad hoc For the Dhcp method For the Static methodSetup using Macintosh ProcedureSelect No if you want to return to the beginning screen Select the Wireless Network Setting Name Ssid of the access point you are using and click NextFor the Dhcp method For the Static methodInstallation is finished, click Quit or Restart Click Wireless Network Setting and InstallationCable between the computer and machine Settings and click Next Using a network cable Access point Network-connected computerConfiguring the machine’s wireless network Printing a network configuration reportIP setting using SetIP Program Windows Click Wireless WizardTurning the Wi-Fi network on/off Click Wireless Custom Problems during setup or driver installationTroubleshooting You can also turn the Wi-Fi network on/offOther problems Connecting Failure Invalid SecurityWireless network setup Useful Setting Menus Before you begin reading a chapter Print menu Darken TextEmulation Scan Size Sets the image size Original Size Description Copy featureCopy menu Original OrientationCollate Copy Up or 4-upPages onto one sheet of paper Poster Copy Book Copy BookletMargin Shift copying Edge Erase copyingCopying Watermark copying Duplex 2Side Short 2Side Long 1Side Duplex continue 1Side ROT2Copy Setup Fax Feature Fax menuScan Size Sets the image size Original Size Sending setup Setup Wizard Receiving setupDial Mode To change the menu options Press FaxDoc Box Saving Document BoxSaving Scan feature Scan menuScan Size Sets the image size Original Size Original Type Scan setupColor Mode File FormatSystem setup Machine setupAuto Continue Altitude altitude Adjustment Description Auto CRAuto Tray Switch Firmware VersionExport Setting Default SourceImport Setting Quiet ModePaper setup Sound / Volume Tray ConfirmMenu Map ReportTo change the menu options All ReportsAuthentication Usage Counter Network ConfigurationAuthentication PCL Font DemoMaintenance Clear setting Job manageImage overwrite USB setupPress Menu System Setup ImageOverwrite on the control panel Press USB on the touch screenEmulation setup Email setup Press Menu Print Setup Emulation on the control panelPress Setup Machine Setup Email Setup on the touch screen Address book setup Doc Box FeatureDoc Box Setup Document box setupNetwork setup Press Menu Network on the control panelPassword Setup Admin setupPassword Protect ChangeCustom setup Press Menu Custom on the control panelSpecial Features Altitude adjustment Storing on your machine Storing email addressSearching sequentially through memory Searching for an email addressSearching with a particular first letter Keypad letters and numbers Entering various charactersEntering alphanumeric characters Key Assigned numbers, letters, or charactersOr select Setup Machine Setup Next Address Book Phone Setting up the fax address bookUsing speed dial numbers Registering a speed dial numberRegistering a group dial number Editing group dial numbersSearching address book for an entry Printing address bookRegistering authorized users Setting your machine as a default machine Printing featuresChanging the default print settings Select Control Panel Devices and PrintersUsing advanced print features Printing to a file PRNUnderstanding special printer features Poster Printing Booklet Printinga Double-sided Printing Printing Manual a Double-sidedPrinting Use Double-sided Printing ManualDeleting a Creating aEditing a watermark Overlay aUsing a page overlay List boxPrinting Preferences window, click the Advanced tab Job Encryption Using Direct Printing Utility What is Direct Printing Utility?Using the right-click menu PrintingPrinting multiple pages on one sheet Changing printer settingsPrinting a document Macintosh printingPrinting on both sides of the paper Using help Linux printingPrinting from applications Printing filesProceeding the print job Configuring Printer PropertiesOpen the Unified Driver Configurator Unix printingChanging the machine settings Press OK to start the print jobMargins tab Scan features Basic scanning methodSetting the scan settings in the computer Select Scan to PC Settings menuScanning from network connected machine Setting up an email account SettingsScanning to email Scanning to FTP/SMB server Setting up an FTP/SMB serverScanning and sending an email Select Address Book Individual AddEnter the path for saving the scanned image Scanning and sending to FTP/SMB serverScanning from image editing program Make sure that your machine is connected to a networkScanning using the WIA driver Scanning with Samsung Scan AssistantScanning with SmarThru Scanning with SmarThru OfficeSet the scan options Click Scan SmarThru Office appears Scanning from USB connected machineMacintosh scanning Start Applications and click Image CaptureLinux scanning Scanning from network connected machineScanning According to OS, follow steps below ForPane Preview PaneClick Properties From the Scanner Properties window, click PreviewEditing an image with Image Manager Redialing the fax number Fax featuresAutomatic redialing Confirming a transmissionSending a fax in the computer Select Samsung Network PC Fax from the Print windowClick Send Delaying a fax transmission Adding documents to a reserved faxEnter the job name and the time Canceling a reserved fax job Sending a priority faxForwarding a sent fax to another destination Forwarding a received fax Select Fax to PC Settings menu Sending faxes on both sides of paperReceiving a fax in the computer Changing the receive modes Receiving in Answering Machine/Fax mode Receiving faxes using Drpd modePress OK when Drpd appears and start over from step Receiving in secure receiving modeFax Menu Fax Setup Receiving Drpd Mode Printing received faxesPrinting faxes on both sides of the paper Receiving faxes in memoryPrinting sent fax report automatically Using shared folder features Using the shared folderCreating a shared folder Menu button System Setup Using memory/hard drive featuresSetting up the optional memory From the printer driverUseful Management Tools Easy Capture Manager Samsung AnyWeb Print How to use Easy Eco DriverAccessing SyncThru Web Service Using SyncThru Web ServiceLogging into SyncThru Web Service SyncThru Web Service overviewMail notification setup Settings tabMaintenance tab Security tabSetting the system administrator’s information Using Samsung Easy Printer Manager Understanding Samsung Easy Printer ManagerTo open the program Troubleshooting Guide when an error occurs Advanced settings user interface overviewTroubleshooting button This button opens ApplicationScan to PC Settings Fax to PC SettingsDevice Settings Alert Settings Windows onlyIcon Mean Description Samsung Printer Status overviewMachine status Toner LevelUser’s Guide Using Samsung Printer StatusOrder Supplies CloseSmart Panel overview Using Smart PanelPrinter Setting Buy NowChanging Smart Panel’s settings Using the Linux Unified Driver Configurator Opening Unified Driver ConfiguratorIcon will automatically be created on your desktop Shows all of the installed machines Printers configurationSwitches to Printers configuration Printers tabClasses tab Printer control buttons are, as followsPorts configuration Switches to Ports configurationTroubleshooting Paper feeding problems Power and cable connecting problems Printing problems Slow Half the page is blank Machine selects printPrint job is extremely Machine prints, butBlank Condition Possible cause Suggested solutionsPages print, but they are Photos is not goodPrinting problems Printing quality problems Condition Suggested solutions Light or faded printPaper Dropouts ConditionToner specks White SpotsCondition Suggested solutions Vertical lines Black or color backgroundToner smear Background scatter Characters or picturesCurl or wave Condition Suggested solutions Wrinkles or creases Back of printouts are dirtySolid color or black pages Condition Suggested solutions Loose toner Character voidsHorizontal stripes Condition Suggested solutions Curl Copying problems Scanning problems Condition Suggested solutions Scanner does not workUnit scans very slowly Condition Suggested solutions Message appears on your Computer screenFaxing problems You sent Machine dials a number Operating system problems Common Windows problemsCommon Macintosh problems Print incorrectlyBlack Common Linux problemsCondition Suggested solutions Machine does not print Unexpected colorEnd Condition Suggested solutions Cannot scan via Gimp FrontError message appears when Cannot open port device fileCommon PostScript problems Contact Samsung worldwide Country/Region Customer Care Center Web Site298 299 300 AppleTalk Access point802.11 802.11b/g/nCollation DefaultCoverage Control PanelDuplex Dot Matrix PrinterDuty Cycle Ethernet EtherTalkEmulation Fuser UnitHalftone GatewayGrayscale Mass storage device HDDITU-T No chart IPMMAC address ModemNetWare OriginalsPrint Media PostScriptPrinter Driver PRN fileSubnet Mask Toner CartridgeUNC Path WatermarkWPA-PSK Address book Driver reinstallation for USB cable connected Id copy ID copy button JamPreparing originals type Scanning with Samsung Scan Assitant Scanning from network connected machinePIN wireless network Tray