Resetting and Locking Your Phone through SMS

When your phone is lost or stolen, you can erase your important personal information (such as phone book entries, call history, and messages) and lock your phone by sending a special formatted SMS message to your phone.

From your computer, sign on to www.sprintpcs.com and send a message to your phone (input your 10-digit PCS Phone Number followed by “@messaging.sprintpcs.com.”) in the following format:

\ \ RESET **<Passcode>** RESET

<Passcode> – your defined passcode.

Default Passcode is 11-digit ESN (Electronic Serial Number) which is written on the package or phone itself.

The locked phone will display the following message:

“If found, please call PCS Customer Solutions 1-888-211-4727.”

To activate this feature, the following presetting is required:

1.Press to access the main menu.

2.Highlight Settings and press .

3.Highlight Security and press .

4.Enter your lock code.

5.Highlight SecuritySetting and press .

6.Highlight Found Me and press .

7.Highlight Reset/Lock and press .

8.Select Enable and press .

To unlock a phone that has been locked through SMS, bring the phone to a Sprint Store.

Changing the Passcode

To change the passcode for the special formatted SMS messages:

1.Follow steps 1-6 above.

2.Highlight ChangePasscode and press .

3.Enter new passcode in the box under New Passcode (11 digits).

4.Reenter the new passcode in the box under Reenter Code.

Section 2: Understanding Your PCS Phone

2C: Setting Your Phone’s Security

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Sanyo RL2000 manual Resetting and Locking Your Phone through SMS, Changing the Passcode