Printer
Sato America, Inc
Table of Contents
Printer Configuration
Buffer Clear
Troubleshooting
Maintenance
Introduction
About this Manual
Personal Injury
General Description
Primary Components
Control Features
LCD Display
Technical Data
Command
Physical Characteristics
Power
Environmental
Ribbon
Sensing
Media
Regulatory
Character Font Capabilities
Barcode Capabilties
Installation
Unpacking & Parts Identification
Unpacking & Parts Identification
Printer Installation
Site Location
Cable Connection
Media Selection
Media & Ribbon Loading
3b, Fan-fold Media Loading
Operational Mode Selection
Label Print Direction
Interface Specifications
Interface Selection
RS232C HIGH-SPEED Serial Interface
Printing e.g., ribbon out, label out
Signal Signal Definition
Signal Ground
Buffer reaches the buffer near-full level
Specifications
PIN Assignments Signal Direction
IEEE1284 Parallel Interface
Software Specifications
Universal Serial BUS USB
Local Area Network LAN Ethernet
802.11G Wireless
LED Indicator Status
50 to 75% medium
Wireless LAN Signal Strength
Network Port Link LED Off To 50% weak
75 to 100% strong
Cable Requirements DB9 Host Direction Printer
Interface Signals
ALL Interfaces
Receive Buffer Control
Unit 3 Installation
Unit 3 Installation
External Signal
+5V Machine Error Output
High high impedance, Low -15mA or more
+5V +24V
Input Signal Wave Form Start Printing
Reprinting
Paper END
Output Signal Wave Form Basic Operation
Machine Error
Ribbon END
14, Operation Mode Flow Chart
Accessories Installation
Interface Installation
Flash Memory Card
Printer Configuration
Unit 4 Printer Configuration
Configuration Modes
User Mode
Configuration Mode
Line
Advanced Mode
3a, Advanced Mode
3b, Advanced Mode
Serial Interface Mode
Enter
Parallel Interface Mode
Parallel Interface Mode
Centronics Interface Mode
Centronics
Universal Serial BUS USB Interface Mode
USB Interface Mode
Local Area Network LAN Interface Mode
Interface Mode
Wireless Local Area Network Wlan Interface Mode
Wlan Address
PGL Emulation Mode
Emulation
ZGL Emulation Mode
ZGL
DGL Emulation Mode
DGL
TGL Emulation Mode
TGL
IGL Emulation Mode
IGL
Diagnostics Mode
15, Diagnostics Mode
Printer Management Mode
16, Printer Management Mode
Display Intensity Adjustment
Misc Quick Menus
Buffer Clear
Soft Reset
KEY LOCK/UNLOCK
User Mode Table
Menu Definition Tables
Menu Description
Material or gap
From the printer’s center frame
Addition to its size it a determinant
Or hole to the leading edge of the next notch or hole
Presented in the UPC/EAN barcodes
No Change factory default
Adjusted by this menu between -100and +100
Readable data is not present
Enable is the factory default
Using gap or black mark media
Enable Will reprint a label affected by an error condition
Activity
Configuration Mode Table
Exisitng configuration has first been deleted
Is the menu selection screen for the Configuration Mode
Powered off
Factory default is
Disable factory default. Will overwrite
Is a sub-menu of the configuration print feature
Factory default is Current
Enable will not overwrite
Advanced Mode Table
Permits selection of the media handling method desired
Assembly installed
Menu options
Label over the tear bar for removal
Handling method
Leading edge of the eye-mark indicator black mark
Current configuration menu
But only supports label lengths 2.50 inches or longer
Disable the power saver feature will not function
Each label. The factory default is Print Profile
Permits entry into the Power Saver TIme sub-menus
Factory default is English
PPI/ZGL to send the status back to the host
Serial is the factory default
Enable or disable. Disable is the factory default
To/from flash memory or Ram
Extended Memory Card Flash File System
Auto Locking sub-menu to be enabled or disabled as desired
Is the sub-menu of the Auto Locking feature
Being overwritten by disabling the overwrite function
Range is 0 to 512, and the factory default is
Is the sub-menu of the Set Lock Key feature
Again. Press the Function key to exit the Advanced Mode
Is 0 to 512, and the factory default is
Allowable range is 0 to 20, the factory default is
512, and the factory default is
Enable increases the point height by approximately 10%
Continually display
Factory default is 150 for eye-mark sensing
Factory default is 171 with a range of 000 to
Factory default is 75 for eye-mark sensing
Within the current configuration menu
Factory default is 0.12 inches
After a Printhead Open fault
To read reference indicators
Peel-Off Media Handling mode
Serial Interface Mode Table
Deleted when the printer’s power is turned off
Is the menu selection screen for the Interfaces Mode
No factory default. Will not be deleted
Deleted
Into the applicable menus
Factory default is None
Follow
Computer. The options are Odd, Even, Mark, Sense, or None
Transmission
Kbytes in 1 kbyte increments
On-Line- asserts the DTR signal when the printer is online
True factory default. Continuaously asserts the DTR signal
False never asserts the DTR signal
On-Line- asserts the RTS signal when the printer is online
Parallel Interface Mode Table
Will follow
To 16 Kbytes in 1 kbyte increments
Disable is not used
Disable the option
Busy for too long
Centronics Interface Mode Table
Printer is offline until the printer’s buffer is full
Menus will follow
Option
Which interpret the 8th data bit line as a PI signal
Signal is true
Codes
Universal Serial BUS USB Interface Mode Table
Is the menu selection screen for the Interfaces Mode
Local Area Network LAN Interface Mode Table
Interfaces
Display menu item Timeout
Ethernet interface is not in use
Match the host computer setting
Enable factory default. Will recognize
Disable will not recognize
Allowable range is 0 to 65535, and the factory default is
Factory default is Disable
Factory defaults for SEG1 through SEG4 are 000, 000, 000,
Defaults for the SEG1 through SEG4 are 000, 000, 000,
Read only
Ethernet Port Ethernet Setting Wlan Address Wlan Setting
Ethernet
Initialization, the LCD displays E-NET Ready
Dynamic and read only
Cannot be changed
Access Point in infrastructure mode
These characters may be alphanumeric, symbols, or spaces
Auto-negociate- factory default. Automatically selects
Two peers must be specific to one manufacturer
Open factory default. Provides open authentification
Disable factory default. Conforms to European standards
Enable does not conform to European standards
Allows all four WEP keys to be simultaneously reset
Is the menu selection screen for the Emulation Mode
PGL Emulation Mode Table
Permits entry into the Emulation Mode
Will contain a list of emulation options available
Disable factory default. Will print in upper and lowercase
Provides access to the desired character set
Command
Enable will print text only in uppercase
Form Adjust
Sfcc denotes the following data is a PGL command
Allowable range is 1 to 255, and the factory default is
Create command plus the Var Form Adjust menu
Quite mode
On the PGL Normal menu setting
Feature is initialized in the Normal mode
Command. This setting is IGP-100 compatible
Disable factory default. No effect
Scalable factory default. Uses scalable fonts
Normal factory default. Normal scaling
Command is presented
Status factory default. Select Stcc Status command
Factory default is 0 dots
Is reported as an error
Cancel select Stcc Cancel command
ZGL Emulation Mode Table
Command will immediately take effect
Allows selection of control instructions command prefix
PPI supports text printing using the LP+ emulation
Factory default is HS Command
Setup or Media Control menu
Setting and select that configuration as the Power-Up
Determines the method of setting the Label Length
Selects the current setting associated wit the JM command
DGL Emulation Mode Table
Specifed in the command
Is the menu selection screen for the Emualtion Mode
Enable feedback characters are sent to the host
Underlying emulation
Possible. Commands containing errors will be ignored
Imperial factory default. American Standard values
To this setting after the current label format is finished
Can be fine adjusted by this menu
TGL Emulation Mode Table
Ignored
Determines where and how errors will be displayed
Enable the zero character is overlayed with a slash
No all data is is passed to the LP+ emulation
Ignores the following comands or command parameters
Euro symbol can be set to any value between 0x20 and 0xFF
Factory default is 0xB0
Factory default is Process
IGL Emulation Mode Table
Head is installed, the mode will always be Advanced 3.3mil
Allows the selection of the printer’s print resolution
Advanced 5mil factory default. Standard for 203 dpi
Factory default is US Ascii
Disable factory default. Will not send status message
To the immediate commands
Preceding commands have been processed
Enable will send status message
Allowable range is -100to +100 with a factory default
Override operator panel settings
Calculations can be fine adjusted
Resolution of the printer running IGL
Used for printing. The LCD will reflect the new setting
Permits entry into the Diagnostics Mode
Is the menu selection screen for the Diagnostics Mode
Incoming print job regardless of different command settings
Diagnostics Mode Table
This value is set to zero at the factory following testing
Following testing
Dist, Head On Time to zero
Printer Management Mode Table
Printer Management Mode Table
Enable is active
This menu disables the serial port
Disable factory default. Is not active
Power-up. Resets the modem configuration to
Quick Menus Tables 4-17 Through
Troubleshooting
Error Signal Troubleshooting
Display Explanation Solution
Printer encountered an error trying to
Delete and optimize files
Flash memory
Mem Adjust size in the Printer Setup menu
Reboot the printer
Engine control software failure
Setup menu
Different fault message will apear
Rotates Problem writing to flash memory
Enter the Printer Setup menu and use
Installed. These modes require that the front
To detect the installed media
If using media without gaps or eye-marks
Door assembly be installed to use the Label
Count is exhausted
Cicuit board Customer service representative
Moves forward to the next top-of-form position
Protocol, Baud Rate, Data Bits, Stop Bits, Parity
Troubleshooting Table
Incorrect Label Positioning
No Printed Image
Printer Creates a Blank Label
Smeared Print Images
Interface Troubleshooting
CHK Troubleshooting Step
LAN Ethernet Interface
Test Print Troubleshooting
HEX Dump
Test Label Printing
Sample Test Label
Maintenance
Cleaning Procedures
Replacement Procedures
Print Head Replacement
Fuse Replacement
Fuse Replacement
Media Platen Roller Replacement
Media Platen Roller Replacement
Adjustment Procedures
Label Sensor Positioning
Print Head Balance Adjustment
Balance Adjustment
Balance Adjustment Media Scale Thickness
Print Head Pressure
Print Head Alignment
Print Head Alignment
Ribbon Guide Alignment
Head Balance and Print Head Alignment
Ribbon Roller Alignment
Ribbon Roller Alignment