4

Troubleshooting

If You Cannot Make Copies As You Want

This section explains causes of, and remedies for, unexpected copy results.

Basic

Problem

Causes

Solutions

 

 

 

Copies are not stapled.

There are jammed staples

Remove jammed staples. See “Re-

 

in the stapler.

moving Jammed Staples”General

 

 

Settings Guide.

 

 

Note

 

 

After removing jammed staples,

 

 

staples might not eject the first

 

 

few times you try to use the sta-

 

 

pler.

 

 

 

 

The number of copies ex-

Check the stapler capacity. See p.132

 

ceeds stapler capacity.

“Staple”.

 

 

 

 

Copy paper is curled.

Turn the copy paper over in the

 

 

tray.

 

 

 

Staples are wrongly posi-

Originals are not placed

Check originals are placed in the

tioned.

correctly.

correct position. See p.47 “Staple”.

 

 

 

You cannot combine sever-

Selected functions cannot

Check the combination of functions

al functions.

be used together.

and make the settings again.

 

 

See p.127 “Combination Chart”.

 

 

 

When sorting, the pages

The memory became full in

You can interrupt copying when

are divided into two

the middle of sorting and

memory becomes full. See p.124

blocks.

the pages were delivered in

“Memory Full Auto Scan Restart”.

 

two blocks.

 

 

 

 

Paper does not output dur-

If you stop printing while

Press the {Clear Modes} key and can-

ing printing with stapling.

using the staple function,

cel copy settings, including stapling.

 

sheets not stapled during

 

 

printing may be left in the

 

 

staple unit.

 

 

 

 

Colors changed even

If color range is set to

Adjust the color range by setting the

though they were not se-

“Wider” and if red is select-

color width. See p.125 “Adjust Color

lected.

ed, colors such as magenta

Image”.

 

and orange may change.

 

 

 

 

Colors not selected will be

If color range is set to

Adjust the color range by setting the

erased when using Erase

“Wider” and if red is select-

color width. See p.125 “Adjust Color

mode.

ed, colors such as magenta

Image”.

 

and orange may change.

 

98

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Savin DSc338, LD238c, LD232c, c3224, DSc332, C3828 operating instructions If You Cannot Make Copies As You Want, Basic