Troubleshooting, Printing does not take place | Sharp AR-M230, M270

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TROUBLESHOOTING

Troubleshooting

This chapter describes how to solve printer problems. Refer to the relevant section based on the problem.

To load paper, remove paper misfeeds, load staples in the finisher, remove jammed staples, or replace the toner cartridge, see "TROUBLESHOOTING" in operation manual for copier.

Printing does not take place

●Check the connections

●USB or parallel connection in Windows ●Network connection

●Check Your Computer

●Points to check in Windows

●Points to check on the Macintosh

●Check the machine

●Checking the printer driver

●Points to check in Windows

Print quality is not satisfactory

●Check the paper being used

●The printed image is coarse

●The printed image is distorted

●Part of the printed image is missing

If a notice page is printed

Removing the software

●Windows

●Macintosh (Mac OS 8.6 to 9.x)

Improper printing operation

●Printing is slow

●Two-sided printing is not possible

●Stapling is not possible (when a finisher or a saddle stitch finisher is installed)

●Punching is not possible (when a saddle stitch finisher is installed)

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Sharp AR-M230, M270 manual Troubleshooting, Printing does not take place

Contents

AR-M230/M270 Series Online Manual for network printer Trademark Acknowledgments Introduction How to Print Out This Manual How to use the online manualHow to Control the Online Manual Using Bookmarks Contents Specifications Operation panel is lit Make sure that the on Line indicator onOn Line indicator Data indicator Basic printing Windows 95/98/Me/NT When Forced Output of Print is disabledWhen Forced Output of Print is enabled Basic printing About the No Offset function setting Auditing mode Windows 2000/XP Apply button Printer driver settings Print data Printing result Sided Book Sided Tablet Two-sided printing Printing result Print data Right Left Pamphlet style Printing multiple pages on one Fitting the printed image to the paper Rotate 180 degrees Rotating the print image 180 degrees Printing a watermark How to Print a Watermark Print data Printing result When a finisher is installed Staple When a saddle stitch finisher is installedPunch function Staple Left Right Hold After Print Hold Before Print Print hold function Printing using the print hold function part How to print a print hold job Print and Save the Data key Points to note about the Print Hold functionPrinting begins Carbon copy print Printing result when number of copies is Print data Collate Carbon Copy menu Printing using carbon copy print Print data Printing result Text To Black Printing text and lines in blackPrinting text in black Printing lines in black Printer utilities Before using the Printer Status Monitor Starting up the printer utilities Using the printer utilitiesUsing the printer utilities Printer Administration Utility Pop-up menu Changing the Printer Status Monitor settingsRight-click the Printer Status Monitor icon On the task bar, and select Preferences from Click the Detail button Checking the printer statusOn the task bar, and select Sharp AR-XXXX Status from the pop-up menu Make sure that the correct printer is selected Start the application and open the document Click the Print button Configure print settings When Paper Feed is set to Auto Select When Paper Feed is set to paper tray or paper type Using the print hold function Printing when auditing mode is enabled Make sure that the Print JOB key is Giving priority to a print jobPress the JOB Status key Touch the Priority key Printed appear. Touch the key of the job that Canceling a print jobYou wish to cancel Job in progress and the jobs waiting to be Press the Print key How to configure the settingsTouch the Condition Settings key Setting screen Desired item and touch the OK key More information on the condition setting screenTouch the desired setting on the setting screen Condition Settings Default Settings Printer condition setting menu Default Settings Printer condition settings N T E N T S D E Sided PCL Settings PostScript Settings Touch the List Print key Printing the printer setting and font listsPress the Custom Settings key Touch the list that you wish to print Printing does not take place Troubleshooting Network connection Printing does not take placeCheck the connections USB or parallel connection in Windows Points to check on the Macintosh Check Your ComputerPoints to check in Windows Check the machine Power switch on? Is the machine online? Checking the printer driver Has the printer driver been installed properly? Two-sided printing is not possible Improper printing operationPrinting is slow Improper printing operation Check the paper being used Print quality is not satisfactory Part of the printed image is missing Printed image is coarsePrinted image is distorted If a notice page is printed When data loss error has occurred Disabling notice page printing Macintosh Mac OS 8.6 to Removing the softwareWindows Address field of your Web browser Accessing the WebAbout the Web Open the Web browser on your computer Submit Print Job setup Link menu, click Direct Print Setting up the E-mail print functionConfigure the required e-mail settings Mail print function Function Command name Value Entry example Using the E-mail print function Click Print Directly printing a file in a computerLink menu, click Submit Print Job Select the print format in Job Detail Smtp setup Information setup Click Submit to store the entered information Status message setupLink menu, click Status Message Destination addresses and time schedule Enter the destination addresses Alerts message setupLink menu, click Alerts Message Enable Password Protection of this Web Site Link menu, click PasswordsClick Submit to store the entered passwords Printer specifications Numerics Index Printer Utilities