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TROUBLESHOOTING |
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Printing does not take place | (part 1) |
Check the connections
USB or parallel connection in Windows
■Is the interface cable compatible with the machine and computer?
Interface cables compatible with this machine are USB and parallel cables. Check which type of cable is supported by your computer.
For the specifications of the interface cable, see "CONNECTING TO A COMPUTER" in the software setup guide for network printer.
■Is the interface cable connected securely?
Check if the interface cable is securely plugged into the connectors of the machine and computer.
To connect the cable, see "CONNECTING TO A COMPUTER" in the software setup guide for network printer.
■Are any other USB peripherals being connected along with the machine?
If your computer is connected to the machine through a USB hub, see if printing is possible when no other USB devices are connected, or if printing is possible when the machine and computer are directly connected.
■If the interface cable becomes disconnected
If the interface cable becomes disconnected, even only once during the machine's operation, then printing may be disrupted. If this occurs, check the interface cable and ensure that it is securely connected, then restart the computer.
Network connection
■Is the LAN cable disconnected?
Make sure that the LAN cable is firmly inserted in the connectors on the machine and the computer.
For information on connecting the LAN cable, see software setup guide for network printer.
■Is the machine configured for use on the same network as the computer?
The machine cannot be used if it is not connected to the same network as the computer, or if it is not configured for use on the network.
For more information, consult your network administrator.
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