If you don’t get through...
Step by Step
Callback?
Callback?
or Speaker
Cancel callback?
If you don’t get through...
Using the callback facility
If the telephone which you have called is busy or there is no answer, you can place a request for callback. This also applies to external calls via ISDN switching centres. This saves you having to dial the number repeatedly.
You are then called back
•as soon as the other party terminates his call
•as soon as the other party makes a further call
•as soon as the other party checks his mailbox and responds to your callback request (Æ page 16).
Storing a callback request
Precondition: The internal called party is busy or there is no answer.
Confirm.
or
Select and confirm (if the other party has programmed call forwarding, you will be called back from the call forwarding destination).
Answering a callback request
Precondition: A callback request has been stored. The telephone rings. The "Cancel callback" message in- forms you that this is a callback.
QLift the handset. You hear ringing tone.
Press the key. The lamp lights up. You hear ringing tone. You are in the handsfree conversing/open listening mode.
Rejecting a callback request
The telephone rings. The "Cancel callback" message in- forms you that this is a callback.
Confirm.
or Let the telephone ring four times; do not answer the call.
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