![](/images/new-backgrounds/1330680/330680185x1.webp)
Advice for users
Step by step
Not authorized
or Not allowed
Not available
Protected
Possible cause:
a)Attempt to use a barred function.
b)PIN entered incorrectly.
Possible response:
a)Apply to System Support for authorisation to activate this function.
b)Enter the PIN correctly.
Possible cause:
Number not entered completely, star or square key not pressed.
Possible response:
Enter the number or code correctly (or as instructed).
Possible cause:
Data transmission in progress.
Possible response:
Wait and then try again later.
Who to contact if a problem occurs
In the case of faults which last longer than 5 minutes, for example, please get in touch with System Support.
93