Picking up a held call, Forwarding calls for lines | Siemens 300 H

Making multi-line and team calls

Step by Step

Direct call pickup?

Line

Service Menu

Call forwarding

Service Menu

Picking up a held call

A colleague in an open-plan office has parked a call on a line key and requests you (verbally) to take over the call. You have no access to this line.

QLift the handset.

Select and confirm.

SEnter the station number of the telephone at which the call was parked. You automatically pick up this call.

Forwarding calls for lines

If you activate call forwarding for a line which can also be accessed at other telephones, the call forwarding function applies to all line keys belonging to this line.

Storing and activating variable call forwarding for a line

Press the line key, e.g. for line 3235.

With the "call forwarding" key:

Press the key. The lamp lights up.

Press the key.

or Via the menu:

Press the key. The lamp lights up.

The available types of variable call forwarding for every line are identical with the call forwarding types descri- bed above. Therefore, for all further steps see

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Siemens 300 H Picking up a held call, Forwarding calls for lines, With the call forwarding key, Or Via the menu

Contents

HiPath 4000 Hicom 300 E/300 H How to use these Operating Instructions About these Operating InstructionsDisplays Permanently assigned function keys Important Notes CE labelEnvironmental label Directly How to activate functionsVia the Service Menu Using a function key Additional multi-line and team functions How to make best use of your telephoneWhich functions can be used? Basic and enhanced-convenience functions Taking calls and setting up calls How to activate functionsSetting up calls Making project calls Using stored numbers to make callsTelephone settings Calling several persons simultaneously Storing numbers, system functions Using a different telephone Multi-line and team functions Making calls in an executive/secretary team Labelling, documentation and accessories Index Advice for users Terminating a call Taking a call with the handsetSpeakerphone Answering a call via the speaker key To activate Switching to speakerphoneSwitching to the handset Open listening within the room during a call Terminating the second call, resuming the first call Using the second call facilityActivating/deactivating second call Taking the second call Meaning of the display Using the mailboxRetrieval from mailbox Answering a callback request Terminating mailbox retrieval Timed remindersIncoming call on loudspeaker voice calling Deleting mailbox entries Step by Step Activating/deactivating do not disturb CallingTaking a call on the headset Activating/deactivating stop voice Malicious call holding II Enter the service code Select and confirm Called party is busy or does not answer Setting up callsDialling with the handset off-hook Dialling with the handset on-hook Direct call to a colleague via loudspeaker voice calling Called party Entering commands with tone dialling Dtmf suffix dialling Release the second call return to the first call To switch to the waiting partyMaking a second call consultation Alternating between two calls toggling System-supported conference Setting up an add-on conference Starting a conference from a single call Setting up a conferenceSetting up a conference from a consultation call Setting up a conference from a waiting call Expanding the conference from a consultation call Expanding the conferenceCalling and adding another user If the new user does not answer Accepting a waiting call and adding it to the confer- ence Transferring the conference Putting the conference on hold Disconnecting the last member addedDuring the conference Viewing member information Extending a call Using the switchover button Group call Consultation Using a call list missed calls CallsInterrogating the call list call log Saved number redial Dialling a number in the call listDeleting an entry from the call list Dialling with repertory keys Last number redial Dialling with system speed dialling numbers Dialling with individual speed dialling numbers Making project calls Setting up a project call Call duration display Rejecting a callback request Using the callback facilityIf you don’t get through Storing a callback request Camping on a colleague’s call Cancelling an entry which is displayed Overriding a colleague’s call intrude Telephone settings Adjusting the ringing tone volumeAdjusting the ringing tone pitch Setting the volume of the alerting tone Preventing unauthorised dialling Preventing misuse of the telephone Selecting the language for the user prompts displays Enabling the telephone againSelecting a language Storing a repertory dialling number on a key Storing numbers, system func- tions and timed remindersIf you made a mistake during input Storing any number Storing a number for rediallingStoring individual speed dialling numbers Which has been dialled Saving a function on a key Storing timed reminders Cancelling a stored reminder Checking its functionality Checking the telephone Checking the assignment of functions to keys Using call forwarding Forwarding callsFixed forwarding Activating/deactivating fixed forwarding Programming/changing a forwarding destination Deactivating fixed forwarding in the idle menu Activating and deactivating with call forwarding keyDeleting the destination for fixed forwarding Selection of a variable forwarding type Variable forwarding Programming/changing the forwarding destination Deleting a forwarding destinationActivating variable forwarding Checking forwarding Deactivating variable forwarding Activating and deactivating forwarding using switch Automatic call forwardingDeactivating variable forwarding in the idle menu Forwarding calls for a different terminal pull divert Press the key. The lamp lights up Confirm Select and confirm Press the key. The lamp lights up Select and confirm Or To interrogate Or To check Changing call forwarding for another terminal Logging on to a different telephone Using a different telephone in the same way as your own 300 E/H system area within the integrated network Entering the PIN for your own HiPath 4000 or Hicom300 E/H system area Entering the PIN for another HiPath 4000 or Hicom If you logged on with a chip card TelephoneDeactivating identification at the other If you logged on with a PIN Present station line Reconnecting the telephone atDisconnecting the telephone from its Relocating with the telephone Using line keys Making multi-line and team callsPrimary line Activating the preview function PreviewTaking calls on line keys Different states of line key lamps Taking calls with priority Taking calls in the order offered With the ringer key configured Via the Service MenuActivating/deactivating ringer Dialling with line keys Dialling with automatic line seizureDialling with selectable line seizure With the display line key configured Identifying the line usedAlternating between different lines Entering a call on a line add-on conference With the privacy key configuredStation override security Terminating a connection on a line key Preventing override Holding a call on a line key and picking it up again Placing on holdResuming the call Or Via the menu Picking up a held callForwarding calls for lines With the call forwarding key Activating fixed call forwarding for a line without storing Deactivating call forwarding for a line Cancelling the fixed call forwarding destination Course of a call Taking calls for colleagues in a teamPicking up a specific team call Telephone in the idle state Having the number of the called station displayed Taking a call in a hunt group Parking the call Automatic parking and resumption of a callCall Manual parking and resumption of a Calling a team member directly Picking up a call on holdLamp statuses of direct station selection DSS keys Lamp is lit the user is making a call Calling a direct station selection DSS userTaking a call for a direct station selection DSS user Lamp is not lit the user is not making a call Calling executive or secretary’s office Making a call to the executive/secretaryLamp is not lit the secretary is not making a call Lamp is lit the secretary is making a call Taking a call for the executive in the secretary’s officeExtending a call to the executive Taking a call for the executive during a call in progress Taking a call on the executive’s telephone Switching calls directly to the executive Resuming a call at the second telephone ExecutiveTaking calls for other executive/ secretary teams Parking a call at the first telephone To activate deputy Using the call signal functionCalling a messenger Designating a deputy for the secretary Attaching the telephone number label Labelling, documentation and accessoriesUsing the key labelling programme Key labels Ordering accessories Re-ordering the Operating InstructionsIndividual operating instructions Optiset E control adapter Advice for users How to deal with malfunctionsCare of the telephone Dealing with error messages on the display Possible causePossible response Who to contact if a problem occurs Individual speed dialling numbers Index Second telephone executive 43$643360+7330&43704094 HiPath Hicom 300 E/300 H Page Making a call Important functions at a glance Setting up a conference call Maximum Service Menu functions available