Taking a call in a hunt group | Siemens 300 H guide

Making multi-line and team calls

Step by Step

Q

Enter the code!

Q

Service Menu

IK

or

Switches?

Hunting group?

and

Having the number of the called station displayed

If the number of the station for which you (as a member of a call pickup group) wish to pick up a call does not ap- pear on the display, you can enter the code for "Display on request" after lifting the handset. If you are not sure of this code, enquire with System Support:

Lift the handset.

After the code has been entered, the station number of the telephone which has been called is displayed.

Taking a call in a hunt group

All the members of the team can be accessed simulta- neously by way of a hunt group number.

Your telephone rings.

Lift the handset.

Removing station from hunt group/ adding station to hunt group

Precondition: A hunt group has been configured in the team.

You can disconnect yourself from the hunt group at any time, e.g. when you leave the office. You can rejoin the hunt group as soon as you return to the office.

You can still be contacted via your own number when you have been disconnected from the hunt group.

Press the key. The lamp lights up.

Enter the service code.

Select and confirm.

Select and confirm.

79

Image 79

Siemens 300 H operating instructions Taking a call in a hunt group, Having the number of the called station displayed

Contents

HiPath 4000 Hicom 300 E/300 H About these Operating Instructions How to use these Operating InstructionsDisplays Permanently assigned function keys CE label Important NotesEnvironmental label Directly How to activate functionsVia the Service Menu Using a function key Additional multi-line and team functions How to make best use of your telephoneWhich functions can be used? Basic and enhanced-convenience functions How to activate functions Taking calls and setting up callsSetting up calls Making project calls Using stored numbers to make callsTelephone settings Calling several persons simultaneously Storing numbers, system functions Using a different telephone Multi-line and team functions Making calls in an executive/secretary team Labelling, documentation and accessories Index Advice for users Terminating a call Taking a call with the handsetSpeakerphone Answering a call via the speaker key To activate Switching to speakerphoneSwitching to the handset Open listening within the room during a call Terminating the second call, resuming the first call Using the second call facilityActivating/deactivating second call Taking the second call Meaning of the display Using the mailboxRetrieval from mailbox Answering a callback request Terminating mailbox retrieval Timed remindersIncoming call on loudspeaker voice calling Deleting mailbox entries Step by Step Activating/deactivating do not disturb CallingTaking a call on the headset Activating/deactivating stop voice Malicious call holding II Enter the service code Select and confirm Called party is busy or does not answer Setting up callsDialling with the handset off-hook Dialling with the handset on-hook Direct call to a colleague via loudspeaker voice calling Called party Entering commands with tone dialling Dtmf suffix dialling Release the second call return to the first call To switch to the waiting partyMaking a second call consultation Alternating between two calls toggling System-supported conference Setting up an add-on conference Starting a conference from a single call Setting up a conferenceSetting up a conference from a consultation call Setting up a conference from a waiting call Expanding the conference from a consultation call Expanding the conferenceCalling and adding another user If the new user does not answer Accepting a waiting call and adding it to the confer- ence Transferring the conference Putting the conference on hold Disconnecting the last member addedDuring the conference Viewing member information Extending a call Using the switchover button Group call Consultation Calls Using a call list missed callsInterrogating the call list call log Dialling a number in the call list Saved number redialDeleting an entry from the call list Dialling with repertory keys Last number redial Dialling with system speed dialling numbers Dialling with individual speed dialling numbers Making project calls Setting up a project call Call duration display Rejecting a callback request Using the callback facilityIf you don’t get through Storing a callback request Camping on a colleague’s call Cancelling an entry which is displayed Overriding a colleague’s call intrude Adjusting the ringing tone volume Telephone settingsAdjusting the ringing tone pitch Setting the volume of the alerting tone Preventing unauthorised dialling Preventing misuse of the telephone Enabling the telephone again Selecting the language for the user prompts displaysSelecting a language Storing numbers, system func- tions and timed reminders Storing a repertory dialling number on a keyIf you made a mistake during input Storing any number Storing a number for rediallingStoring individual speed dialling numbers Which has been dialled Saving a function on a key Storing timed reminders Cancelling a stored reminder Checking its functionality Checking the telephone Checking the assignment of functions to keys Forwarding calls Using call forwardingFixed forwarding Activating/deactivating fixed forwarding Programming/changing a forwarding destination Activating and deactivating with call forwarding key Deactivating fixed forwarding in the idle menuDeleting the destination for fixed forwarding Selection of a variable forwarding type Variable forwarding Deleting a forwarding destination Programming/changing the forwarding destinationActivating variable forwarding Checking forwarding Deactivating variable forwarding Automatic call forwarding Activating and deactivating forwarding using switchDeactivating variable forwarding in the idle menu Forwarding calls for a different terminal pull divert Press the key. The lamp lights up Confirm Select and confirm Press the key. The lamp lights up Select and confirm Or To interrogate Or To check Changing call forwarding for another terminal Logging on to a different telephone Using a different telephone in the same way as your own 300 E/H system area within the integrated network Entering the PIN for your own HiPath 4000 or Hicom300 E/H system area Entering the PIN for another HiPath 4000 or Hicom If you logged on with a chip card TelephoneDeactivating identification at the other If you logged on with a PIN Present station line Reconnecting the telephone atDisconnecting the telephone from its Relocating with the telephone Making multi-line and team calls Using line keysPrimary line Activating the preview function PreviewTaking calls on line keys Different states of line key lamps Taking calls with priority Taking calls in the order offered Via the Service Menu With the ringer key configuredActivating/deactivating ringer Dialling with automatic line seizure Dialling with line keysDialling with selectable line seizure Identifying the line used With the display line key configuredAlternating between different lines Entering a call on a line add-on conference With the privacy key configuredStation override security Terminating a connection on a line key Preventing override Placing on hold Holding a call on a line key and picking it up againResuming the call Or Via the menu Picking up a held callForwarding calls for lines With the call forwarding key Activating fixed call forwarding for a line without storing Deactivating call forwarding for a line Cancelling the fixed call forwarding destination Course of a call Taking calls for colleagues in a teamPicking up a specific team call Telephone in the idle state Having the number of the called station displayed Taking a call in a hunt group Parking the call Automatic parking and resumption of a callCall Manual parking and resumption of a Picking up a call on hold Calling a team member directlyLamp statuses of direct station selection DSS keys Lamp is lit the user is making a call Calling a direct station selection DSS userTaking a call for a direct station selection DSS user Lamp is not lit the user is not making a call Making a call to the executive/secretary Calling executive or secretary’s officeLamp is not lit the secretary is not making a call Lamp is lit the secretary is making a call Taking a call for the executive in the secretary’s officeExtending a call to the executive Taking a call for the executive during a call in progress Taking a call on the executive’s telephone Switching calls directly to the executive Resuming a call at the second telephone ExecutiveTaking calls for other executive/ secretary teams Parking a call at the first telephone To activate deputy Using the call signal functionCalling a messenger Designating a deputy for the secretary Attaching the telephone number label Labelling, documentation and accessoriesUsing the key labelling programme Key labels Re-ordering the Operating Instructions Ordering accessoriesIndividual operating instructions Optiset E control adapter How to deal with malfunctions Advice for usersCare of the telephone Possible cause Dealing with error messages on the displayPossible response Who to contact if a problem occurs Individual speed dialling numbers Index Second telephone executive 43$643360+7330&43704094 HiPath Hicom 300 E/300 H Page Making a call Important functions at a glance Setting up a conference call Maximum Service Menu functions available