Taking calls in the order offered

Making multi-line and team calls

Step by Step

or Speaker

Line

or Speaker

Precondition: System Support has specified the se- quence in which incoming calls are to be routed to line keys.

Taking calls in the order offered

Your telephone rings (ringing signal). The caller is dis- played, e.g. "3235 Brown". The lamp at the relevant line key flashes rapidly.

QLift the handset.

Press the key. You are in handsfree conversation/open listening mode (optiset E advance does not have hands- free working).

Taking calls with priority

Your telephone rings (ringing signal). The caller is dis- played, e.g. "3235 Brown". The lamp at the relevant line key flashes rapidly. The lamps at other line keys also flash rapidly.

Press the line key to which you are giving priority. The name of the other caller (e.g. "3236 Jackson") is dis- played briefly.

QLift the handset.

Press the key. You are in the handsfree conversing/open listening mode.

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Siemens 300 H operating instructions Taking calls in the order offered, Taking calls with priority

Contents

HiPath 4000 Hicom 300 E/300 H Displays How to use these Operating InstructionsAbout these Operating Instructions Permanently assigned function keys Environmental label Important NotesCE label How to activate functions Via the Service MenuUsing a function key Directly How to make best use of your telephone Which functions can be used?Basic and enhanced-convenience functions Additional multi-line and team functions Setting up calls Taking calls and setting up callsHow to activate functions Using stored numbers to make calls Telephone settingsCalling several persons simultaneously Making project calls Using a different telephone Storing numbers, system functions Multi-line and team functions Labelling, documentation and accessories Making calls in an executive/secretary team Advice for users Index Taking a call with the handset SpeakerphoneAnswering a call via the speaker key Terminating a call Switching to speakerphone Switching to the handsetOpen listening within the room during a call To activate Using the second call facility Activating/deactivating second callTaking the second call Terminating the second call, resuming the first call Using the mailbox Retrieval from mailboxAnswering a callback request Meaning of the display Timed reminders Incoming call on loudspeaker voice callingDeleting mailbox entries Terminating mailbox retrieval Step by Step Calling Taking a call on the headsetActivating/deactivating stop voice Activating/deactivating do not disturb II Enter the service code Select and confirm Malicious call holding Setting up calls Dialling with the handset off-hookDialling with the handset on-hook Called party is busy or does not answer Called party Direct call to a colleague via loudspeaker voice calling Entering commands with tone dialling Dtmf suffix dialling To switch to the waiting party Making a second call consultationAlternating between two calls toggling Release the second call return to the first call Setting up an add-on conference System-supported conference Setting up a conference Setting up a conference from a consultation callSetting up a conference from a waiting call Starting a conference from a single call Expanding the conference Calling and adding another userIf the new user does not answer Expanding the conference from a consultation call Transferring the conference Accepting a waiting call and adding it to the confer- ence Disconnecting the last member added During the conferenceViewing member information Putting the conference on hold Using the switchover button Extending a call Consultation Group call Interrogating the call list call log Using a call list missed callsCalls Deleting an entry from the call list Saved number redialDialling a number in the call list Last number redial Dialling with repertory keys Dialling with individual speed dialling numbers Dialling with system speed dialling numbers Setting up a project call Making project calls Call duration display Using the callback facility If you don’t get throughStoring a callback request Rejecting a callback request Cancelling an entry which is displayed Camping on a colleague’s call Overriding a colleague’s call intrude Adjusting the ringing tone pitch Telephone settingsAdjusting the ringing tone volume Setting the volume of the alerting tone Preventing misuse of the telephone Preventing unauthorised dialling Selecting a language Selecting the language for the user prompts displaysEnabling the telephone again If you made a mistake during input Storing a repertory dialling number on a keyStoring numbers, system func- tions and timed reminders Storing a number for redialling Storing individual speed dialling numbersWhich has been dialled Storing any number Saving a function on a key Cancelling a stored reminder Storing timed reminders Checking the telephone Checking its functionality Checking the assignment of functions to keys Fixed forwarding Using call forwardingForwarding calls Programming/changing a forwarding destination Activating/deactivating fixed forwarding Deleting the destination for fixed forwarding Deactivating fixed forwarding in the idle menuActivating and deactivating with call forwarding key Variable forwarding Selection of a variable forwarding type Activating variable forwarding Programming/changing the forwarding destinationDeleting a forwarding destination Deactivating variable forwarding Checking forwarding Deactivating variable forwarding in the idle menu Activating and deactivating forwarding using switchAutomatic call forwarding Forwarding calls for a different terminal pull divert Press the key. The lamp lights up Confirm Select and confirm Or To interrogate Press the key. The lamp lights up Select and confirm Changing call forwarding for another terminal Or To check Using a different telephone in the same way as your own Logging on to a different telephone Entering the PIN for your own HiPath 4000 or Hicom 300 E/H system areaEntering the PIN for another HiPath 4000 or Hicom 300 E/H system area within the integrated network Telephone Deactivating identification at the otherIf you logged on with a PIN If you logged on with a chip card Reconnecting the telephone at Disconnecting the telephone from itsRelocating with the telephone Present station line Primary line Using line keysMaking multi-line and team calls Preview Taking calls on line keysDifferent states of line key lamps Activating the preview function Taking calls in the order offered Taking calls with priority Activating/deactivating ringer With the ringer key configuredVia the Service Menu Dialling with selectable line seizure Dialling with line keysDialling with automatic line seizure Alternating between different lines With the display line key configuredIdentifying the line used With the privacy key configured Station override securityTerminating a connection on a line key Entering a call on a line add-on conference Preventing override Resuming the call Holding a call on a line key and picking it up againPlacing on hold Picking up a held call Forwarding calls for linesWith the call forwarding key Or Via the menu Activating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a line Taking calls for colleagues in a team Picking up a specific team callTelephone in the idle state Course of a call Taking a call in a hunt group Having the number of the called station displayed Automatic parking and resumption of a call CallManual parking and resumption of a Parking the call Lamp statuses of direct station selection DSS keys Calling a team member directlyPicking up a call on hold Calling a direct station selection DSS user Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Lamp is lit the user is making a call Lamp is not lit the secretary is not making a call Calling executive or secretary’s officeMaking a call to the executive/secretary Taking a call for the executive in the secretary’s office Extending a call to the executiveTaking a call for the executive during a call in progress Lamp is lit the secretary is making a call Switching calls directly to the executive Taking a call on the executive’s telephone Executive Taking calls for other executive/ secretary teamsParking a call at the first telephone Resuming a call at the second telephone Using the call signal function Calling a messengerDesignating a deputy for the secretary To activate deputy Labelling, documentation and accessories Using the key labelling programmeKey labels Attaching the telephone number label Individual operating instructions Ordering accessoriesRe-ordering the Operating Instructions Optiset E control adapter Care of the telephone Advice for usersHow to deal with malfunctions Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Index Individual speed dialling numbers Second telephone executive 43$643360+7330&43704094 HiPath Hicom 300 E/300 H Page Important functions at a glance Making a call Setting up a conference call Maximum Service Menu functions available