Extending a call to the executive | Siemens 300 H guide

Making calls in an "executive/secretary" team

Step by Step

Secretary

Lamp is lit – the secretary is making a call:

Press the key.

You are camped on to the secretary’s call. The secretary hears an alerting tone; the "call pickup" key flashes.

QIf the secretary’s office accepts the call: Lift the handset.

or Handset on-hook: handsfree conversing/open listening.

The procedure is the same for a direct call from the secretary’s office to the executive – with the "executive" DSS key.

or

Speaker

Taking a call for the executive in the secretary’s office

When a call is received for the executive, the telephone rings in the secretary’s office.

QLift the handset.

Press the key. The lamp lights up.

Handsfree conversing and open listening.

Exec. Call pickup

Disconnect

Taking a call for the executive during a call in progress

You are making a call.

A call is received for the executive.

Request the other party to wait, then press the flashing key. Answer the call.

Terminating the call – returning to the first call:

Press the key.

Continue your original call.

Executive

Extending a call to the executive

Precondition: You have taken a call for the executive in the secretary’s office.

Press the DSS key for the executive. You are connected to the executive.

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Image 84

Siemens 300 H Taking a call for the executive in the secretary’s office, Extending a call to the executive

Contents

HiPath 4000 Hicom 300 E/300 H How to use these Operating Instructions About these Operating InstructionsDisplays Permanently assigned function keys Important Notes CE labelEnvironmental label How to activate functions Via the Service MenuUsing a function key Directly How to make best use of your telephone Which functions can be used?Basic and enhanced-convenience functions Additional multi-line and team functions Taking calls and setting up calls How to activate functionsSetting up calls Using stored numbers to make calls Telephone settingsCalling several persons simultaneously Making project calls Using a different telephone Storing numbers, system functions Multi-line and team functions Labelling, documentation and accessories Making calls in an executive/secretary team Advice for users Index Taking a call with the handset SpeakerphoneAnswering a call via the speaker key Terminating a call Switching to speakerphone Switching to the handsetOpen listening within the room during a call To activate Using the second call facility Activating/deactivating second callTaking the second call Terminating the second call, resuming the first call Using the mailbox Retrieval from mailboxAnswering a callback request Meaning of the display Timed reminders Incoming call on loudspeaker voice callingDeleting mailbox entries Terminating mailbox retrieval Step by Step Calling Taking a call on the headsetActivating/deactivating stop voice Activating/deactivating do not disturb II Enter the service code Select and confirm Malicious call holding Setting up calls Dialling with the handset off-hookDialling with the handset on-hook Called party is busy or does not answer Called party Direct call to a colleague via loudspeaker voice calling Entering commands with tone dialling Dtmf suffix dialling To switch to the waiting party Making a second call consultationAlternating between two calls toggling Release the second call return to the first call Setting up an add-on conference System-supported conference Setting up a conference Setting up a conference from a consultation callSetting up a conference from a waiting call Starting a conference from a single call Expanding the conference Calling and adding another userIf the new user does not answer Expanding the conference from a consultation call Transferring the conference Accepting a waiting call and adding it to the confer- ence Disconnecting the last member added During the conferenceViewing member information Putting the conference on hold Using the switchover button Extending a call Consultation Group call Using a call list missed calls CallsInterrogating the call list call log Saved number redial Dialling a number in the call listDeleting an entry from the call list Last number redial Dialling with repertory keys Dialling with individual speed dialling numbers Dialling with system speed dialling numbers Setting up a project call Making project calls Call duration display Using the callback facility If you don’t get throughStoring a callback request Rejecting a callback request Cancelling an entry which is displayed Camping on a colleague’s call Overriding a colleague’s call intrude Telephone settings Adjusting the ringing tone volumeAdjusting the ringing tone pitch Setting the volume of the alerting tone Preventing misuse of the telephone Preventing unauthorised dialling Selecting the language for the user prompts displays Enabling the telephone againSelecting a language Storing a repertory dialling number on a key Storing numbers, system func- tions and timed remindersIf you made a mistake during input Storing a number for redialling Storing individual speed dialling numbersWhich has been dialled Storing any number Saving a function on a key Cancelling a stored reminder Storing timed reminders Checking the telephone Checking its functionality Checking the assignment of functions to keys Using call forwarding Forwarding callsFixed forwarding Programming/changing a forwarding destination Activating/deactivating fixed forwarding Deactivating fixed forwarding in the idle menu Activating and deactivating with call forwarding keyDeleting the destination for fixed forwarding Variable forwarding Selection of a variable forwarding type Programming/changing the forwarding destination Deleting a forwarding destinationActivating variable forwarding Deactivating variable forwarding Checking forwarding Activating and deactivating forwarding using switch Automatic call forwardingDeactivating variable forwarding in the idle menu Forwarding calls for a different terminal pull divert Press the key. The lamp lights up Confirm Select and confirm Or To interrogate Press the key. The lamp lights up Select and confirm Changing call forwarding for another terminal Or To check Using a different telephone in the same way as your own Logging on to a different telephone Entering the PIN for your own HiPath 4000 or Hicom 300 E/H system areaEntering the PIN for another HiPath 4000 or Hicom 300 E/H system area within the integrated network Telephone Deactivating identification at the otherIf you logged on with a PIN If you logged on with a chip card Reconnecting the telephone at Disconnecting the telephone from itsRelocating with the telephone Present station line Using line keys Making multi-line and team callsPrimary line Preview Taking calls on line keysDifferent states of line key lamps Activating the preview function Taking calls in the order offered Taking calls with priority With the ringer key configured Via the Service MenuActivating/deactivating ringer Dialling with line keys Dialling with automatic line seizureDialling with selectable line seizure With the display line key configured Identifying the line usedAlternating between different lines With the privacy key configured Station override securityTerminating a connection on a line key Entering a call on a line add-on conference Preventing override Holding a call on a line key and picking it up again Placing on holdResuming the call Picking up a held call Forwarding calls for linesWith the call forwarding key Or Via the menu Activating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a line Taking calls for colleagues in a team Picking up a specific team callTelephone in the idle state Course of a call Taking a call in a hunt group Having the number of the called station displayed Automatic parking and resumption of a call CallManual parking and resumption of a Parking the call Calling a team member directly Picking up a call on holdLamp statuses of direct station selection DSS keys Calling a direct station selection DSS user Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Lamp is lit the user is making a call Calling executive or secretary’s office Making a call to the executive/secretaryLamp is not lit the secretary is not making a call Taking a call for the executive in the secretary’s office Extending a call to the executiveTaking a call for the executive during a call in progress Lamp is lit the secretary is making a call Switching calls directly to the executive Taking a call on the executive’s telephone Executive Taking calls for other executive/ secretary teamsParking a call at the first telephone Resuming a call at the second telephone Using the call signal function Calling a messengerDesignating a deputy for the secretary To activate deputy Labelling, documentation and accessories Using the key labelling programmeKey labels Attaching the telephone number label Ordering accessories Re-ordering the Operating InstructionsIndividual operating instructions Optiset E control adapter Advice for users How to deal with malfunctionsCare of the telephone Dealing with error messages on the display Possible causePossible response Who to contact if a problem occurs Index Individual speed dialling numbers Second telephone executive 43$643360+7330&43704094 HiPath Hicom 300 E/300 H Page Important functions at a glance Making a call Setting up a conference call Maximum Service Menu functions available