Manuals / Siemens / Communications / Telephone

Siemens 300 H operating instructions Taking a call for the executive in the secretary’s office

Models: 300 H

1 101

Download 101 pages 50.66 Kb

Page 84

Making calls in an "executive/secretary" team

Step by Step

Secretary

Lamp is lit – the secretary is making a call:

Press the key.

You are camped on to the secretary’s call. The secretary hears an alerting tone; the "call pickup" key flashes.

QIf the secretary’s office accepts the call: Lift the handset.

or Handset on-hook: handsfree conversing/open listening.

The procedure is the same for a direct call from the secretary’s office to the executive – with the "executive" DSS key.

or

Speaker

Taking a call for the executive in the secretary’s office

When a call is received for the executive, the telephone rings in the secretary’s office.

QLift the handset.

Press the key. The lamp lights up.

Handsfree conversing and open listening.

Exec. Call pickup

Disconnect

Taking a call for the executive during a call in progress

You are making a call.

A call is received for the executive.

Request the other party to wait, then press the flashing key. Answer the call.

Terminating the call – returning to the first call:

Press the key.

Continue your original call.

Executive

Extending a call to the executive

Precondition: You have taken a call for the executive in the secretary’s office.

Press the DSS key for the executive. You are connected to the executive.

84

Image 84

Siemens 300 H Taking a call for the executive in the secretary’s office, Extending a call to the executive

Contents

HiPath 4000 Hicom 300 E/300 H How to use these Operating Instructions About these Operating InstructionsDisplays Permanently assigned function keys Important Notes CE labelEnvironmental label How to activate functions Via the Service MenuUsing a function key DirectlyHow to make best use of your telephone Which functions can be used?Basic and enhanced-convenience functions Additional multi-line and team functionsTaking calls and setting up calls How to activate functionsSetting up calls Using stored numbers to make calls Telephone settingsCalling several persons simultaneously Making project callsUsing a different telephone Storing numbers, system functionsMulti-line and team functions Labelling, documentation and accessories Making calls in an executive/secretary teamAdvice for users IndexTaking a call with the handset SpeakerphoneAnswering a call via the speaker key Terminating a callSwitching to speakerphone Switching to the handsetOpen listening within the room during a call To activateUsing the second call facility Activating/deactivating second callTaking the second call Terminating the second call, resuming the first callUsing the mailbox Retrieval from mailboxAnswering a callback request Meaning of the displayTimed reminders Incoming call on loudspeaker voice callingDeleting mailbox entries Terminating mailbox retrievalStep by Step Calling Taking a call on the headsetActivating/deactivating stop voice Activating/deactivating do not disturbII Enter the service code Select and confirm Malicious call holdingSetting up calls Dialling with the handset off-hookDialling with the handset on-hook Called party is busy or does not answerCalled party Direct call to a colleague via loudspeaker voice callingEntering commands with tone dialling Dtmf suffix dialling To switch to the waiting party Making a second call consultationAlternating between two calls toggling Release the second call return to the first callSetting up an add-on conference System-supported conferenceSetting up a conference Setting up a conference from a consultation callSetting up a conference from a waiting call Starting a conference from a single callExpanding the conference Calling and adding another userIf the new user does not answer Expanding the conference from a consultation callTransferring the conference Accepting a waiting call and adding it to the confer- enceDisconnecting the last member added During the conferenceViewing member information Putting the conference on holdUsing the switchover button Extending a callConsultation Group callUsing a call list missed calls CallsInterrogating the call list call log Saved number redial Dialling a number in the call listDeleting an entry from the call list Last number redial Dialling with repertory keysDialling with individual speed dialling numbers Dialling with system speed dialling numbersSetting up a project call Making project callsCall duration display Using the callback facility If you don’t get throughStoring a callback request Rejecting a callback requestCancelling an entry which is displayed Camping on a colleague’s callOverriding a colleague’s call intrude Telephone settings Adjusting the ringing tone volumeAdjusting the ringing tone pitch Setting the volume of the alerting tone Preventing misuse of the telephone Preventing unauthorised diallingSelecting the language for the user prompts displays Enabling the telephone againSelecting a language Storing a repertory dialling number on a key Storing numbers, system func- tions and timed remindersIf you made a mistake during input Storing a number for redialling Storing individual speed dialling numbersWhich has been dialled Storing any numberSaving a function on a key Cancelling a stored reminder Storing timed remindersChecking the telephone Checking its functionalityChecking the assignment of functions to keys Using call forwarding Forwarding callsFixed forwarding Programming/changing a forwarding destination Activating/deactivating fixed forwardingDeactivating fixed forwarding in the idle menu Activating and deactivating with call forwarding keyDeleting the destination for fixed forwarding Variable forwarding Selection of a variable forwarding typeProgramming/changing the forwarding destination Deleting a forwarding destinationActivating variable forwarding Deactivating variable forwarding Checking forwardingActivating and deactivating forwarding using switch Automatic call forwardingDeactivating variable forwarding in the idle menu Forwarding calls for a different terminal pull divert Press the key. The lamp lights up Confirm Select and confirm Or To interrogate Press the key. The lamp lights up Select and confirmChanging call forwarding for another terminal Or To checkUsing a different telephone in the same way as your own Logging on to a different telephoneEntering the PIN for your own HiPath 4000 or Hicom 300 E/H system areaEntering the PIN for another HiPath 4000 or Hicom 300 E/H system area within the integrated networkTelephone Deactivating identification at the otherIf you logged on with a PIN If you logged on with a chip cardReconnecting the telephone at Disconnecting the telephone from itsRelocating with the telephone Present station lineUsing line keys Making multi-line and team callsPrimary line Preview Taking calls on line keysDifferent states of line key lamps Activating the preview functionTaking calls in the order offered Taking calls with priorityWith the ringer key configured Via the Service MenuActivating/deactivating ringer Dialling with line keys Dialling with automatic line seizureDialling with selectable line seizure With the display line key configured Identifying the line usedAlternating between different lines With the privacy key configured Station override securityTerminating a connection on a line key Entering a call on a line add-on conferencePreventing override Holding a call on a line key and picking it up again Placing on holdResuming the call Picking up a held call Forwarding calls for linesWith the call forwarding key Or Via the menuActivating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a lineTaking calls for colleagues in a team Picking up a specific team callTelephone in the idle state Course of a callTaking a call in a hunt group Having the number of the called station displayedAutomatic parking and resumption of a call CallManual parking and resumption of a Parking the callCalling a team member directly Picking up a call on holdLamp statuses of direct station selection DSS keys Calling a direct station selection DSS user Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Lamp is lit the user is making a callCalling executive or secretary’s office Making a call to the executive/secretaryLamp is not lit the secretary is not making a call Taking a call for the executive in the secretary’s office Extending a call to the executiveTaking a call for the executive during a call in progress Lamp is lit the secretary is making a callSwitching calls directly to the executive Taking a call on the executive’s telephoneExecutive Taking calls for other executive/ secretary teamsParking a call at the first telephone Resuming a call at the second telephoneUsing the call signal function Calling a messengerDesignating a deputy for the secretary To activate deputyLabelling, documentation and accessories Using the key labelling programmeKey labels Attaching the telephone number labelOrdering accessories Re-ordering the Operating InstructionsIndividual operating instructions Optiset E control adapter Advice for users How to deal with malfunctionsCare of the telephone Dealing with error messages on the display Possible causePossible response Who to contact if a problem occurs Index Individual speed dialling numbersSecond telephone executive 43$643360+7330&43704094 HiPath Hicom 300 E/300 H Page Important functions at a glance Making a callSetting up a conference call Maximum Service Menu functions available