Responding to Error Messages on the Screen, 110 | Siemens 5000 RSM

Fixing Problems

Step by Step

US: Invalid entry

UK: Incorrect entry

US: Not authorized

UK: Access denied

US: Currently not possible

UK: Feature not available

US:Invalid station number

UK: Number cannot be dialed

US: Key memory is full

UK: Max.no.of keys exceeded

Responding to Error Messages on the Screen

Possible cause:

The station number is incorrect.

Possible response:

Enter a correct station number.

Possible cause:

You tried to activate a disabled function.

Possible response:

Ask your service personnel to authorize you to use the function.

Possible cause:

The station number you dialed does not exist. The tele- phone you are trying to call is unplugged.

Possible response:

Enter a correct station number. Try calling the telephone again later on.

Possible cause:

You dialed your own station number.

Possible response:

Enter a correct station number.

Possible cause:

All memory locations for external station numbers are currently in use.

Possible response:

Try again later on.

Contacts for Resolving Problems

If you encounter a problem that lasts longer than five minutes, contact your service personnel.

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Siemens 5000 RSM Responding to Error Messages on the Screen, Contacts for Resolving Problems, Possible cause, 110

Contents

HiPath AllServe, Hicom 150 E/H Operating Instructions Marks Before You BeginImportant Notes Before You Begin Contents Making Calls Convenience Functions Using Other Functions Private Sphere/Security Using Other Team Functions Team and Executive/Secretary Fixing Problems Index Basic operating instructions Basic operating instructionsOptiPoint 500 economy/basic/standard control panel OptiPoint 500a Economy Basic Standard Advance OptiPoint key module Uor How to Use these Operating Instruc- tionsScreen Displays Interactively Accessing FunctionsVia the Program/Service Menu With Function Keys Basic and Enhanced Functions Using the Telephone EfficientlyFunctions You Can Use Additional Team and Executive/Secretary Functions Answering a Call With the Handset Making Calls Basic FunctionsAnswering Calls Making Calls Basic Functions Nand s Switching to Speakerphone ModeSwitching to the Handset Ending the call Off-Hook Dialing Open Listening in the Room During a CallMaking Calls On-Hook Dialing Ending the call Redialing a Number Displaying and dialing saved station numbers Turning the Microphone On and Off Qifor rif Calling a Second Party Consultation Hold Switching to the Party on Hold ToggleConnecting the other parties to each other Return to the first party Transferring a Call Or for g Using Variable Call ForwardingCall Forwarding Deactivating call forwarding Eor f or g Answering a Callback Using CallbackStoring a Callback Qil Ending callback display KeySaving Repertory Dialing Numbers on If you make a mistake Using Repertory Dialing Keys Adjusting the Ring Tone Telephone SettingsAdjusting the Ring Volume Adjusting the Attention Ring Volume Display backlight Adjusting the Speakerphone to the Room AcousticsAdjusting the Display to a Comfortable Read- ing Angle Uor vsimultaneously Qhl Adjusting the display contrastSelecting the Language of Screen Prompts Making Calls Convenience Functions Making Calls Convenience FunctionsQim Using the Speakerphone Rejecting Calls Qmj or rmj Answering a Call With a HeadsetAnswering Calls from Enabling and Disabling Handsfree Answerback Opening the door with a code at the door Activating the door opener Deactivating the door opener Accepting a Call From an Answering Ma- chineRlm En-Bloc Sending / Correcting Numbers Canceling en-bloc sendingDialing/Making Calls Dialing entered/displayed numbers Retrieving the Caller List Using a Caller ListRlf Ending Retrieval Removing an Entry from the Caller List QlfDialing a Station Number from the Caller List Qmf Using Station and System Speed-Dial NumbersSpeed-dial Storing Station Speed-Dial Numbers Select and confirm. This deletes all entered digits Confirm Qih Dialing a Number From the Internal Directory Dialing from the Telephone Database Ldap Entry you wish to dial appears on the screen Result is displayed If no name is found If too many names are found Qld Using MailboxesAccessing the Mailbox Reserve Trunk Automatic Connection Setup HotlineWhen the reserved trunk becomes free Assigning a Station Number Not for U.S Dialing aid at the a/b T/R port Associated Dialing/Dialing AidDialing aid on the S0 bus Dialing aid from your telephone for another tele- phone Accepting a Waiting Call Camp-On Using Call WaitingDuring a Call Ending the first call and answering the waiting call Parking a Call Preventing and Allowing Call Waiting Automatic Camp-OnTurning the Call Waiting Tone On and Off Placing External Calls on Hold Retrieving a Parked Call Qjg Picking up Retrieving a Held Call Adding Up to Five Parties To the Conference Initiator Only Conducting a ConferenceIf the second party does not answer Removing Parties From the Conference Initiator Only Ending a Conference Initiator OnlyQhme Leaving a Conference Qig Activating Tone Dialing Dtmf Suffix DialingAfter a Speaker Call Announcement in a Group Trunk Flash Qie Busy Override Joining a Call in Progress If You Cannot Reach a DestinationCall Waiting Camp-On Qjf Rhh Using Night AnswerQhh Activating this function Qme Saving Functions, Procedures and AppointmentsAssigning Functions to Keys Mute on/off Meaning of LED Signals for Saved FunctionsCallback Headset Trunk group key Repdial key internal, Direct station selectMailbox View call charges Following functions are assigned to keys which have no LED Assigning a Procedure Operating Steps to a Key If necessary Qhj Appointments FunctionSaving Appointments If necessary for k Deleting and checking a saved appointment Using Timed RemindersRhj Displaying and Assigning Call Charges Displaying and Assigning Call ChargesQji For the current call Displaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Turning Do Not Disturb On and Off Private Sphere/SecurityTurning Ringer Cutoff On and Off Qmlor rml Monitoring a Room Caller ID SuppressionSilent Monitor Activating the telephone to be monitored Monitoring the room QlhDeactivating the telephone to be monitored To lock and unlock the telephone Locking the Telephone to Prevent Unauthorized UseQjj or rjj Locking Another Telephone to Prevent Unauthorized Use Or q or r Saving Your PIN Sending a Message Using Other FunctionsUsing Other Functions Creating and Sending a Message Entering text via the keypad Displaying and Deleting Messages You Have SentQ, r Key Qjm Answering MessagesLeaving an Advisory Message Rjm Display Number of Waiting Calls and Overload IndicationDeleting Advisory Messages Using Another Telephone Like Your Own Change call number relocate Fax Details and Message on Answer- ing Machine Deactivating indication #0=Reset services? Activating Functions for Another Tele- phone Save PIN Code *93 Æ Send a message Code *68/#68 Æ Step by Step Using functions in Isdn via code dial- ing keypad dialing Qhf Radio Paging Not for U.S Controlling RelaysSensors HiPath 3300/3350/3500/3550 Only Qmd or rmd Paging Simple Paging EquipmentEnhanced Paging Equipment Hipath 3700/ 3750 Only Answering the page from the nearest telephone Turning Group Call On and Off Using Other Team FunctionsUsing Other Team Functions Rli or qli Rlior qli Qik Accepting a Call for Another Member of Your TeamActivating and Deactivating a Ringing Group Qle Rhdfor qhdf Uniform Call Distribution UCDQhdeor rhde Logging on and off at the beginning and end of your shift Qhdi Qhdg or rhdgQhdh or rhdh Meaning of LED Indications on Trunk Keys Using Trunk KeysTeam and Executive/Secretary Functions With Trunk Keys Placing a call on hold Answering Calls With Trunk KeysMaking Calls with Trunk Keys Qide Switching Between Phone Calls on Multiple TrunksForwarding Calls on Lines Retrieving the call Ride Meaning of LED Indications on the Forward Line Keys Calling a Team Member Directly Using DSS KeysUsing DSS Keys to Answer Calls If appl Joining or Leaving a Group Call Transferring a Call in ProgressAccepting a Call for Another Team Member Ridf Transferring Calls Directly to the ExecutiveQidf Deactivating ring transfer Testing the Telephone Testing the TelephoneTesting the Telephone Functions Checking the Key Assignment Special Functions in the LAN PC Network Special Functions in the LAN PC NetworkLeaving a Hunt Group/Group Call Or r Transferring Call Forwarding 101 Qhh Saving the telephones for the ringing group 103 Qmdor rmd Opening the Door 105 Labeling Key Fields Labeling, Documentation and AccessoriesLabeling, Documentation and Accessories 106 107 Attaching a Station Number LabelDocumentation Accessories Troubleshooting Fixing ProblemsTelephone Maintenance Possible cause Responding to Error Messages on the ScreenContacts for Resolving Problems Possible response 111 IndexIndex Dialing numbers 112 Operating steps 113 114 Radio paging equipment PSE 115 UCD Index 116 Function Overview of Functions/Codes AlphabeticalVia With Functions Inter Display Actively Menu Overview of Functions/Codes Alphabetical Via With Inter 118 119 120 UCD 121 FCC Certification and Requirements ServiceFCC and Industry Canada Compliance FCC Rules, Part 123 Equipment Attachment Limitations Equipment Attachment LimitationsRinger Equivalence Number REN 124 Ref. No. A31003-H1012-C121-5-7619