Team and Executive/Secretary Functions With Trunk Keys

Step by Step

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Answering Calls With Trunk Keys

Precondition: Your telephone is ringing and/or the trunk key is flashing rapidly.

Press the rapidly flashing trunk key.

This is not necessary if the trunk is automatically as- signed to you when you lift the handset or press the "Speaker" key; in this case the assigned trunk key lights up.

Lift the handset.

With on-hook dialing: Use speakerphone mode and open listening (not available with

optiPoint 500 economy and optiPoint 500 basic).

Making Calls with Trunk Keys

Press the free trunk key that you want to use to set up your call.

This is not necessary if the trunk is automatically as- signed to you when you lift the handset or press the "Speaker" key; in this case the assigned trunk key lights up.

Dial the station number.

When the other party answers: Lift the handset.

With on-hook dialing: Use speakerphone mode and open listening (not available with

optiPoint 500 economy and optiPoint 500 basic).

Using a Trunk Key to Place a Call on Hold and Retrieve It Again

Precondition: You are conducting a call over a trunk in your group. The "US:Hold UK:Common Hold" key has been programmed on your telephone Æ Page 56.

Placing a call on hold:

Press the "US:Hold UK:Common Hold" key.

Replace the handset or press the key.

Depending on the configuration (contact your service personnel), this may be necessary so other team mem- bers can also pick up the call on hold.

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Siemens 5000 RSM Answering Calls With Trunk Keys, Making Calls with Trunk Keys, Placing a call on hold