Sony PCG-XG700K, PCG-XG500K manual Troubleshooting drives, PC cards and peripheral devices

Models: PCG-XG500K PCG-XG700 PCG-XG500 PCG-XG700K

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The pointer does not move while using the Touchpad or Mouse.

Troubleshooting

1Click Start, point to Control Panel, and then click on the Mouse icon.

2Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assigned to the double-click action.)

The pointer does not move while using the Touchpad or Mouse.

Click the Start button on the Windows taskbar, and select Shut Down to display the Shut Down Windows dialog box, then press Enter.

(Windows Me) If you cannot turn off your notebook as described in the step above, press Ctrl+Alt+Delete keys (at the same time) twice to restart the notebook.

(Windows 2000) If you cannot turn off your notebook as described in the

step above, press Ctrl+Alt+Delete keys (at the same time) and click Shut Down on Windows® Security screen to restart the notebook.

If you cannot restart your notebook as described in the step above, press and hold the power button for more than four seconds to turn off the notebook.

If the pointer does not move while playing a disc, press Ctrl+Alt+Delete keys (at the same time) to stop playback and restart the notebook.

Troubleshooting drives, PC cards and peripheral devices

I inserted a compatible device into the multipurpose drive bay, but the icon does not appear in the My Computer window.

The device has not been recognized. Put the notebook into System Idle mode by pressing the Fn and S keys and then resume.

If the device is still not recognized or does not appear in the My Computer window, remove and reinsert it.

My floppy disk drive can not write to a diskette.

If the diskette is write-protected, disable the write-protect feature or use a diskette that is not write-protected.

Check that the diskette is properly inserted into the floppy disk drive.

My CD or DVD drive is not playing my CD or DVD properly.

Make sure the optical drive is inserted correctly into the multipurpose bay.

Make sure the label of the disc is facing up.

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Sony PCG-XG500 Troubleshooting drives, PC cards and peripheral devices, My floppy disk drive can not write to a diskette