Troubleshooting
❑Have your phone company check that your phone line is free from any line noise.
❑If your problem is
❑If you are having a problem connecting with your Internet Service Provider, check that the ISP is not experiencing technical problems.
❑If you have a second phone line available, try connecting the modem to that line.
Troubleshooting audio
My speakers have no sound.
❑If the
❑If the speaker volume is turned to the minimum, press Fn+F4, and then press
! or " to increase the volume or you can use the Jog Dial control to adjust the volume.
❑ If nothing is displayed when you press Fn+F3 or Fn+F4.
1 Double click System in Control Panel.
2 Set the sound device to enable in Device Manager.
❑ If your notebook is powered by batteries, check that the battery packs are inserted properly and that they are charged.
❑ If you are using an application that has its own volume control, check that the volume is turned up.
❑ Check the volume controls in Windows®.
❑ If you connect external speakers, check that the speakers are properly connected and the volume is turned up. If the speakers have a mute button, make sure it is off. If the speakers are powered by batteries, check that the batteries are inserted properly and that they are charged.
❑ If you have connected an audio cable to the Headphone connector, disconnect the cable.