You can use this chart to establish possible causes of an apparent problem; always
the camcorder for repair. If a problem persists, contact your Sony dealer.
Symptoms | Cause | Remedy | |
The camcorder does not power on | There is no battery pack attached. | Attach a battery pack (see page 31). | |
when you set the POWER switch to |
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The battery pack is exhausted. | Replace the battery pack with a fully charged | ||
ON. |
| one (see page 31). | |
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| The AC adaptor is not connected. | Connect the AC adaptor (see page 31). | |
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Recording does not start when you | The POWER switch is set to OFF. | Set the POWER switch to ON. | |
press the REC button. |
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The disc has the Write Inhibit tab in the | Set the Write Inhibit tab to allow recording | ||
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| recording disabled position. | (see page 48), or change the disc. | |
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| The disc is full. | Replace the disc with one with sufficient free | |
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| space, or format the disc (see page 49). | |
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| The inserted disc requires salvage | Carry out salvage processing (see page 50). | |
| processing. |
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| The recording format setting is different | Change the disc, or change the recording | |
| from that of the already recorded clips. | format (see page 53). | |
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Playback does not start when you | The unit is stopped at the position after | Press the PREV button to move to the first | |
press the PLAY button. | recording finished. | frame of a clip, or hold down the PLAY/ | |
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| PAUSE button and press the PREV button to | |
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| move to any other position. | |
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The power supply cuts while | The battery pack is exhausted. | Replace the battery pack with a fully charged | |
operating. |
| one (see page 31). | |
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The battery goes dead very quickly. | The operating temperature is very low. | Use a | |
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| The battery pack is inadequately charged. | Recharge the battery pack (see page 31). | |
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It is not possible to eject the disc. | The battery pack is exhausted. | Replace the battery pack with a fully charged | |
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| one (see page 31). | |
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| If the battery cannot be charged, or there is | |
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| no replacement battery, use the procedure in | |
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| the next item, “To eject the disc when there is | |
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| no power supply” to eject the disc. | |
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| The POWER switch is set to OFF. | Set the POWER switch to ON. | |
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The playback picture quality is poor. | The disc surface is scratched, or there is | Replace the disc. | |
The playback picture does not | dirt or dust adhering to the disc. |
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appear. |
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The recording surface of the disc has |
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The playback sound does not hear. |
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| deteriorated over time. |
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| The laser diode has deteriorated. | On the HOURS METER page of the | |
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| DIAGNOSIS menu, check the cumulative | |
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| light output parameters of the optical head | |
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All controls except the EJECT | There is condensation. | Remove the disc and wait with the power on | |
button are disabled. |
| until the condensation has evaporated. | |
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Audio recording is not possible. | The AUDIO LEVEL | Adjust the setting of the AUDIO LEVEL | |
| are set to the minimum level. | knobs (see page 13). | |
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Audio recording is not possible. | The AUDIO LEVEL knob on the front is set | Adjust the setting of the AUDIO LEVEL knob | |
| to the minimum level. | on the front (see page 19). | |
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The recorded sound is distorted. | The audio level is too high. | Adjust the setting of the AUDIO LEVEL | |
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| knobs, and record again (see page 19). | |
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The recorded sound has a high | The audio level is too low. | Adjust the setting of the AUDIO LEVEL | |
noise level. |
| knobs, and record again (see page 19). | |
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Troubleshooting 169