Troubleshooting

Symptom

Cause and/or Corrective Actions

The battery pack is quickly

• The operating temperature is too low.

discharged.

• The battery pack is not fully charged.

 

c Charge the battery pack again. (p. 14)

 

• The battery pack is completely dead, and cannot be recharged.

 

c Replace with a new battery pack. (p. 13)

The battery remaining indicator does • You have used the battery pack in an extremely hot or cold

not indicate the correct time.

environment for a long time.

 

• The battery pack is completely dead, and cannot be recharged.

 

c Replace with a new battery pack. (p. 13)

 

• The battery is dead.

 

c Use a charged battery pack. (p. 13, 14)

The power goes off although the

c Charge the battery pack fully again so that the indication on

battery remaining indicator indicates

the battery remaining indicator is correct.

that the battery pack has enough

 

power to operate.

 

The cassette cannot be removed from

• The power source is disconnected.

the holder.

c Connect it firmly. (p. 13, 19)

 

• The battery is dead.

 

c Use a charged battery pack. (p. 13, 14)

The % and Z indicators flash and no • Moisture condensation has occurred.

functions except for cassette ejection

c Remove the cassette and leave your camcorder for at least 1

work.

hour to acclimatize. (p. 100)

Others

Symptom

Cause and/or Corrective Actions

Information Additional

The Remote Commander supplied with your camcorder does not work. (CCD-TRV48E/TRV57E/TRV67E/ TRV87E only)

COMMANDER is set to OFF in the menu settings. c Set it to ON. (p. 70)

Something is blocking the infrared rays.

cRemove the obstacle.

The batteries inserted in the battery holder with the + – polarities incorrectly matching the + – marks.

cInsert the batteries with the correct polarity. (p. 116)

The batteries are dead.

cInsert new ones. (p. 116)

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The date or time indicator does not

• Reset the date and time. (p. 82)

appear, and the bars “--:--:--” appear.

 

 

 

The picture from a TV or VCR does

• DISPLAY is set to V-OUT/LCD in the menu settings.

not appear even when your

c Set it to LCD. (p. 70)

camcorder is connected to outputs on

 

the TV or VCR. (CCD-TRV87E only)

 

 

 

The melody or beep sounds for 5

• Moisture condensation has occurred.

seconds.

c Remove the cassette and leave your camcorder for at least 1

 

hour to acclimatize. (p. 100)

 

• Some troubles has occurred in your camcorder.

 

c Remove the cassette and insert it again, then operate your

 

camcorder.

While charging the battery pack, no

• The AC power adaptor is disconnected.

indicator appears or the indicator

c Connect it firmly. (p. 14, 19)

flashes in the display window.

• Something is wrong with the battery pack.

 

c Contact your Sony dealer or local authorized Sony service

 

facility.

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