12. TROUBLE SHOOTING

The chartplotter does not turn On. The voltage or the polarity may not be correct. Make sure that the correct voltage (10-35 volt dc) is present. Check also that the polarity is correct.

The chartplotter does not get a valid fix. The GPS Antenna may not be in a open sky position or the antenna cable may not be properly connected. Make sure that no metal obstacle is placed around the GPS Antenna acting as a shield for the antenna and disconnect and connect again the antenna cable to the chartplotter. If, after 15 minutes, the chartplotter does not get the fix, turn it Off and On again.

The chartplotter does not turn Off. The chartplotter may be in an unpredictable status. If, after pressing [PWR] (for at least 3 seconds) the chartplotter does not turn Off, turn Off the voltage.

The chartplotter screen becomes very dark after a long exposure to direct sunlight. The internal temperature is very high. Control the contrast. Protect the chartplotter from direct sunlight.

The chartplotter does not respond to any command. The chartplotter may be in an unpredictable status. Try to turn Off, and then turn On. If the problem persists, erase the memory) or remove power from the battery.

External devices are not receiving data from the chart chartplotter. The connections or the Software settings may not be right. Check the connections or the settings.

The location of my fix is not shown correctly on the Chart Page. This is usually caused when C-MapGeo-References a nautical chart. Contact C-Map with the latitude & Longitude of your vessels position, the position where you think your vessels should be and with details of the cartography areas, which can be seen by selecting the Chart Page, press [ENTER] and move the ShuttePoint knob to select INFORMATION, move the ShuttlePoint to Source of Data and press [ENTER]. Write down the “Compilation scale”, “{Notice to mariners”, and “Horizontal datum”. Next contact C-Map USA at 508/477-8010 and advise the problem.

GPS chartplotters

 

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Standard Horizon CP1000C, CP155C, CP175C owner manual Trouble Shooting