Sub-Zero ICBBI-36UG Refrigerator/Freezer runs for long periods of time, You hear unusual noises

TR OUBL ESHOOT ING GUIDE

TRO UB LESHO OT IN G

Refrigerator/Freezer runs for long periods of time.

•Is the condenser area clean?

•Has a door or drawer been left open for an extended period? Be sure that food is not obstructing proper door or drawer closing.

•Has a large amount of food been added recently?

•On hot days and in warm room temperatures, the motor runs longer.

•There may be normal operation noises related to refrigerant circulation, fan opera- tion, ice maker operation, defrost cycle or compressor operation.

Refrigerator/Freezer is frosted up.

•Has a door or drawer been left open for an extended period? Be sure that food is not obstructing proper door or drawer closing.

•Are door(s) and/or drawer closing and sealing properly? Contact your dealer if door(s) are not adjusted properly. NOTE: When opening the freezer drawer, you may notice a side-to-side motion in the drawer. This motion is normal, with the tolerance built into the drawer slides. When the drawer is closed it will automatically adjust and close with correct alignment.

You hear unusual noises.

•These noises may be normal operating sounds related to refrigerant circulation, fan operation, ice maker operation, defrost cycle or compressor operation. Noises may be more noticeable when door(s) are open.

You hear occasional buzzing.

•Is the water supply connected to ice maker and turned on?

Condensation forms inside the unit.

•This is normal during periods of higher humidity (summer) and with frequent door openings.

•Are door(s) and/or drawer closing and sealing properly?

Condensation forms outside the unit.

•During periods of high humidity, some con- densation may appear on outside surfaces. The condensation will disappear when the humidity drops. Be sure that door(s) and/or drawer are closing and sealing properly. If condensation persists, contact your Sub-Zero dealer.

Outside of the freezer section heats up.

•Clean the condenser area.

There is no ice.

•Is the ice bucket in position?

•Is the ice maker turned on?

•Is the water supply connected?

There is an odor inside the unit.

•Replace air purification system cartridge.

•Clean the unit thoroughly.

•Cover all food tightly.

•Clean the unit drain pipe.

•Clean the drain pan.

Light bulb needs to be replaced.

•See Lighting Information, page 14.

WARNING

Shut off power to the unit at the circuit breaker before replacing light bulbs. Wear protective gloves when handling bulbs.

You need service.

•If service is necessary, maintain the quality built into your Sub-Zero unit by contacting a Sub-Zero dealer.

•To obtain the name and number of a Sub-Zero dealer, check the Showroom Locator section of our website, subzero.com.

•When calling for service, you will need the model and serial number of your unit. Both numbers are listed on the product rating plate located at the top of the side frame, inside the unit, close to the hinge.

SER VIC E IN FOR MAT IO N

SERV ICE IN FO RMATIO N

This Use & Care Information book gives you the tools necessary to preserve food at optimum quality in your Built-In unit. Keep doors and drawers closed as much as possible whenever the unit is operating.

If you do need service, be sure to have the model and serial number when you call. You’ll find these numbers on the product rating plate located at the top of the side frame, inside the unit, close to the hinge. Refer to pages 4–6 for location of the rating plate for your specific model. Record this information below for future reference.

Model Number

Serial Number

Installation Date

Sub-Zero Dealer and Phone

BEFOR E CAL LI NG FO R SER VIC E

Before calling a Sub-Zero dealer, refer to the Troubleshooting Guide on pages 20–21. Check the household fuse or circuit breaker to see if it has been blown or tripped and that the electrical connection to the appliance has not been discon- nected. A power outage may also have caused a disruption in service.

The information and images in this guide are the copyright property of Sub-Zero, Inc. Neither this book nor any information or images contained herein may be copied or used in whole or in part without the express written permission of Sub-Zero, Inc.

©Sub-Zero, Inc. all rights reserved.

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