16 Troubleshooting aids
Error | Possible cause | Corrective | |
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No picture, no sound, LED does | No power supply | Mains connection / Check mains | |
not light up |
| cable or switch main switch on | |
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No station on the screen | Antenna cable not inserted | Insert antenna cable | |
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| No station set | Carry out search run | |
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Ghost image/reflection | Antenna signal disturbed | Check antenna and antenna cable | |
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Various programmes are not dis- | Incorrect programme list selected | Selected other programme list (see | |
played in the programme list |
| section 6.2.3.1) | |
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Device cannot be operated | Defective data stream | Turn the device off with the main | |
| blocked | switch, wait for some seconds, and | |
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| turn on again | |
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USB device is not recognised | USB device is formatted in an | Format USB device in the FAT32 | |
| incorrect file system | file system | |
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No hard disk recordings possible | Hard disk is full | Delete stored recording(s) | |
anymore |
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Deleting hard disk recordings is not | File system of the hard disk dama- | Check hard disk (Section 7.3.3.1) | |
possible | ged |
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No teletext | The station is not transmitting any | none | |
| teletext |
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Disturbed teletext | Antenna signal disturbed | Check antenna and antenna cable | |
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No colour | Colour intensity set to minimum | Increase colour intensity | |
| Incorrect colour standard | Set correct colour standard | |
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Remote control does not work, | Batteries are drained | Replace batteries | |
Operation on device possible |
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Incorrect remote control option set | Set the correct remote control opti- | ||
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| on (see page 3) | |
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Sound OK, no TV picture | Radio operation activated | Switch to TV operation | |
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Some programmes are disturbed | Disturbances by “DECT telepho- | Distance between receiving equip- | |
occasionally | nes” (Radio phones) | ment and TV set | |
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| enlarge | |
Small squares appear occasionally | Defective data | Turn the device off with the main | |
in the picture. | Device blocked | switch and turn on again | |
The device occasionally switches |
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Antenna incorrectly aligned | Align antenna again | ||
to freeze image, no sound. | |||
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Screen black occasionally with the | Antenna is not suitable for the | Use suitable antenna | |
message “no signal”. | channels to be received |
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| The gain of the antenna is too low | Use antenna with larger gain | |
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No reception of programs, which | Antenna misaligned or defective | Check antenna | |
were previously ok |
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Programme is broadcast on a dif- | Carry out a search run | ||
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| ferent channel | (see section Punkt 9) | |
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| Programme is not being broadcast | none | |
| anymore |
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72 | 223910000100 |
