Tefal A few tips in case of problems…, TEFAL903B-ACTIFRY_Essential_1505087843_Miseen page 1 20/12/12 18:54 Page37, CAUSES, PROBLEMS, SOLUTIONS

TEFAL903B-ACTIFRY_Essential_1505087843_Mise en page 1 20/12/12 18:54 Page37

A few tips in case of problems…

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PROBLEMS CAUSES SOLUTIONS

	The appliance isn't correctly plugged	Check that the appliance is correctly plugged
	in.	in.
	You haven't yet pressed the ON / OFF	Press the ON / OFF button (/O).
	button (/O).
The appliance won't work.	You've pressed the ON / OFF button	Close the lid.
	(/O) but the appliance won't work.
	The appliance won't heat up.	Bring your appliance to an Approved Service
		Centre.
	The paddle is not turning correctly.	Check that it is correctly in place otherwise
		take your appliance to an Approved Service
		Centre.
The paddle won't turn.	The paddle isn't locked.	To clip the paddle correctly back in place,
		reposition the paddle in the centre of the
		cooking pan and then push it.
	You haven't used the paddle.	Fit the paddle.
	The food has not been cut in the	Cut the food to the same size and thickness.
	same size and thickness pieces.
The food is not cooked evenly.	The chips have not been cut in pieces	Cut the chips to the same size and thickness.
	the same size and thickness.
		Check that it has been pushed down and is
	The paddle is in the right position but	fitted correctly.
	it won't turn.	Bring the appliance to an Approved Service
		Centre.
	You are using the wrong variety of	Choose a variety recommended for chips.
	potatoes. Only use potatoes	For the UK: We recommend using Maris Piper
	recommended for making chips.	or King Edward Varieties.
		Wash the potatoes for a long time under cold,
	The potatoes haven't been	running water to remove excess starch. Then
		drain and dry them in a clean absorbent tea
	sufficiently washed and dried.
The chips are not crispy		towel before cooking. They must be
enough.		completely dry.
	The chips are too thick.	Cut the chips thinner. The maximum thickness
		chip dimensions are 13 mm x 13 mm.
	There's not enough oil for the	Increase the quantity of oil (see “Cooking table”).
	quantity of chips.
	The filter is blocked.	Clean the filter.
The chips break up whilst they	The potatoes used are recently	Reduce the quantity of potatoes
are being cooked.	harvested and hence have a high water	and adjust the cooking time.
	content.
The food remains on the edge	Maximum level exceeded.	Reduce the quantities.
of the dish.
		Make sure the paddle is correctly positioned.
Liquids from the cooking have	The maximum liquid level has been	Don't exceed the maximum level mark. Do
		not use your Actifry for making recipes with a
seeped into the body of the	exceeded.	high liquid e.g soups. If the leaking problem
appliance.
		continues take the appliance to an Approved
		Service Centre.
The appliance is making an	You suspect that the appliance's	Take the appliance to an Approved Service
abnormal amount of noise.	motors are not working properly.	Centre.

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