Tektronix web site, TekSMART Knowledge Base | Tektronix 750 manual

Tektronix web site

www.tek.com/Color_Printers/

■Product and supplies information

■Downloading printer drivers

■Finding your local reseller

■Online documentation

TekSMART™ Knowledge Base

www2.tek.com/TekSMART/

■Is the same troubleshooting knowledge base used by Tektronix Customer Support staff

■Application issues

■Networking issues

■Printer errors

■Print-quality issues

■Troubleshooting

PhaserLink™ Software

www.tek.com/Color_Printers/products/phaserlink.html

■View printer status using any web browser

■Control printer settings

■Link to online documentation via the World Wide Web

■Requires network connection via TCP/IP

Getting Help

User Guide

59

Image 70

Tektronix 750 manual Tektronix web site, TekSMART Knowledge Base, PhaserLink Software, Getting Help

Contents

L O R P R I N T E R Phaser 750 Color Printer User Guide Page Page Warranty Printer Warranty Consumables Warranty Page User safety summary Terms in manual Symbols as marked on product Contents Phaser 750 Color Printer Tektronix Supplies and Accessories Supplies High Capacity Toner Cartridges Standard Toner Cartridges Fuser Roll and Cleaning Pad Fuser Imaging Unit Transfer Kit Tektronix Transparency Film Tektronix Professional Printing PaperTektronix Color Laser Labels Printer Station Paper TraysTransparency Trays Internal Hard Drive PhaserShare Token Ring Network Card Automatic Duplex/Lower Tray AssemblyAdditional memory Print Quality Modes Fast Color Features TekColor Color Corrections Paper Tips Paper Tips Letterhead Supported page sizes and image area Paper Tray Paper and Transparency TraysTrays Transparency Tray Loading Paper or Transparency Tray Maximum Tray Level Overview Multi-Purpose TrayMulti-Purpose Tray Thin Normal Thick Loading the Multi-Purpose Tray Tektronix Transparency Tektronix Color Laser Label Tektronix Glossy Coated PaperTektronix Premium Cover Paper Paper Heavy Paper Paper 2nd SideEnvelope #10 Tektronix Transparencies Loading Special MediaSpecial Media 0236-13 Printing #10 Envelopes Envelopes Envelope Guidelines for envelope printing Printing on Tektronix Color Laser Labels At the printer Application Labels Guidelines for printing on labels Automatic 2-Sided Printing Sided Prints 0632-28 Click Properties Windows NT4 Start/Settings/PrintersPC Drivers Windows 95/ Windows Click Print on 2-Sides option Macintosh Drivers LaserWriter Select Print on Both Sides Manual 2-Sided Printing From the Multi-Purpose Tray Side 3 4 5 6 3 4 5 6 Troubleshooting Print Quality Replace the Toner Cartridge Print Quality Agenta Symptom Problem in one color only Solution Adjust the color density Replace the Toner Cartridge of the color that has problems Symptom Problem in all four colors Solution Replace Imaging Unit, or Fuser, or Fuser Roll Symptom All four colors are solid black Symptom All four colors are extremely faded Solution Symptom Pieces of print image missing all four colors Replace Fuser Jam-Wrong Media Media JamsPreventing media jams Jams Jam at a Jam at B Lower Tray Assembly Only Jam at C Remove the jammed media from the Fuser Jam at D Open the front door and the right side door Jam at E Jam at Multi-Purpose Tray Jam at Duplex Unit Re-insert the Duplex Unit into the printer’s upper slot Front panel Help button Getting HelpPrinter CD-ROM TekSMART Knowledge Base PhaserLink SoftwareTektronix web site Getting Help Color Connection Other online servicesCustomer Support Centers Print and use the Color Reference Controlling Color DensityColor Density Color Density Printed on recycled paper