Getting Help, Front panel Help button | Tektronix 750 guide

Getting Help

Getting Help gives you a comprehensive set of instructions to solve printer problems. The printer's auto-running CD-ROM guides you to the various resources available for installing and learning more about your Tektronix color printer. Use the CD-ROM to install your printer driver software, view and print user documentation, and watch how-tovideos. Live Internet links on the CD-ROM let you access the Tektronix Color Connection web site, your single source for color education, interactive tutorials, free templates and support information.

The front panel Help button:

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Offers you a suite of tools along with information pages to help solve printing quality, media feed, supplies, and printer administration problems.

To print the two-page Help Guide: at the printer’s front panel, press Help, then press Print.

Printer CD-ROM

■Advanced Features and Troubleshooting Manual

■Supplies instructions

■Setup Guide poster

■Video help

■Networking manuals

■Repacking instructions

■Printer drivers

■Material Safety Data Sheets (MSDS)

58	Phaser 750 Color Printer

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Tektronix 750 manual Getting Help, Front panel Help button, Printer CD-ROM

Contents

L O R P R I N T E R Phaser 750 Color Printer User Guide Page Page Printer Warranty Warranty Consumables Warranty Page Terms in manual User safety summary Symbols as marked on product Contents Phaser 750 Color Printer Supplies Tektronix Supplies and Accessories Standard Toner Cartridges High Capacity Toner Cartridges Fuser Fuser Roll and Cleaning Pad Transfer Kit Imaging Unit Tektronix Professional Printing Paper Tektronix Transparency FilmTektronix Color Laser Labels Transparency Trays Paper TraysPrinter Station Internal Hard Drive Automatic Duplex/Lower Tray Assembly PhaserShare Token Ring Network CardAdditional memory Fast Color Print Quality Modes TekColor Color Corrections Features Paper Tips Paper Tips Letterhead Supported page sizes and image area Paper and Transparency Trays Paper TrayTrays Transparency Tray Loading Paper or Transparency Tray Maximum Tray Level Multi-Purpose Tray OverviewMulti-Purpose Tray Thin Normal Thick Loading the Multi-Purpose Tray Tektronix Transparency Tektronix Premium Cover Paper Tektronix Glossy Coated PaperTektronix Color Laser Label Paper Paper 2nd Side Heavy PaperEnvelope #10 Loading Special Media Tektronix TransparenciesSpecial Media 0236-13 Envelopes Printing #10 Envelopes Envelope Guidelines for envelope printing At the printer Printing on Tektronix Color Laser Labels Labels Application Guidelines for printing on labels Sided Prints Automatic 2-Sided Printing 0632-28 PC Drivers Windows 95/ Windows Windows NT4 Start/Settings/PrintersClick Properties Click Print on 2-Sides option Select Print on Both Sides Macintosh Drivers LaserWriter Side Manual 2-Sided Printing From the Multi-Purpose Tray 3 4 5 6 3 4 5 6 Replace the Toner Cartridge Troubleshooting Print Quality Agenta Print Quality Symptom Problem in one color only Replace the Toner Cartridge of the color that has problems Solution Adjust the color density Symptom Problem in all four colors Replace Imaging Unit, or Fuser, or Fuser Roll Solution Symptom All four colors are extremely faded Symptom All four colors are solid black Solution Replace Fuser Symptom Pieces of print image missing all four colors Preventing media jams Media JamsJam-Wrong Media Jams Jam at a Jam at B Lower Tray Assembly Only Jam at C Remove the jammed media from the Fuser Jam at D Open the front door and the right side door Jam at E Jam at Multi-Purpose Tray Jam at Duplex Unit Re-insert the Duplex Unit into the printer’s upper slot Getting Help Front panel Help buttonPrinter CD-ROM Tektronix web site PhaserLink SoftwareTekSMART Knowledge Base Getting Help Other online services Color ConnectionCustomer Support Centers Controlling Color Density Print and use the Color ReferenceColor Density Color Density Printed on recycled paper