Call Waiting | Toshiba 2000-series instruction

Features

Call Waiting

Call Waiting

You can answer a call that is transferred to your station, even when your station is busy. When another call is camped onto your station, you hear two camp-on tone beeps and the [DN] or Line LED flashes red (on-hold).

If a call is sent to your station when busy, and your station does not have a [DN] or /LQH button available to receive the call, two camp-on tone beeps are sent to your telephone. You must disconnect or transfer the existing call to answer the waiting call.

➤To answer a waiting call by placing the current call on-hold

➤Press +ROG

...or if your telephone has the Auto Hold feature, just press the

flashing [DN] or

/LQH.

The existing call is placed on-hold. The camped-on line rings your station (the Line LED flashes green - incoming call).

You are connected to the transferred call. The [DN] or Line LED flashes green (in-use).

Note See your System Administrator to find out if you have Auto Hold.

➤To answer a waiting call by disconnecting or transferring the current call

➤Hang up or transfer the existing call; the camped-on call rings your station

...or press the flashing [DN] or /LQH.

The existing call disconnects or transfers. The camped- on line rings your telephone and the Line LED flashes green (incoming call).

This disconnects the current call and connects you to the transferred call. The [DN] or Line LED flashes green (in-use).

44	Strata DK Digital Telephone 6/00

Image 56

Toshiba 2000-series manual Call Waiting, To answer a waiting call by placing the current call on-hold

Contents

Digital Telephone User Guide Publication Information Contents Quick Reference Iii Message Waiting Light on PDN LCD Operation Full Duplex Speakerphone Appendix B Centrex Application Introduction Vii How to Use This Guide Organization Conventions Be damaged if the instructions are not followed closely Related Documents/Media Action/Response Grand Tour Digital Telephone Models 20-button Digital Speakerphone with LCD Buttons Fixed Buttons 0LF Flexible Buttons Line Buttons Directory Number DN Buttons Button Definitions Feature Buttons Multiple Directory Numbers Example LCD LCD Buttons LED Indicators Incoming Call On-hook/Off-hook Grand Tour Volume Controls Using only Vol /Vol Feature Phone Comments Status 9RO Grand Tour Features Before You Begin Ringing Line Preference SignalingAutomatic Line Selection Making an Outside Call Quick ReferenceMaking an Internal Call Making an Outside Call to an Isdn Trunk Press /LQH On-Hook Dialing Answering Calls Forced Account Codes Verified/Non-Verified Account Code CallsIncoming Call Notification To dial using a Voluntary Account Code Voluntary Account Codes Verified/Non-Verified Alarm Reset Alert SignalingTo reset the alarm To send an Alert Signal Attendant Console Calling Automatic Busy Redial ABRTo call any attendant console To call a specific console To cancel ABR To activate ABR Automatic Callback ACB To set ACB To cancel ACB to busy or DND station To switch between callsAutomatic Hold To use Automatic Hold Call Forward To enable/cancel BGM on your telephone speakerBGM Over Telephone Speakers Call Forward Modes Using Call Forward Buttons Using Access CodesLCD Telephones Make CF Call Call Forward-All Calls Receive CF Call Call Forward-Busy Call Forward-No Answer To cancel a Call Forward-No Answer Call Forward-Busy/No Answer To cancel a Call Forward-Busy/No Answer Call Forward-Fixed To cancel a Call Forward-External Call Forward-External Remote Destination Change To change the destination number Call Park Orbits To park a call To park and page a call Call ParkTo retrieve a parked call Tables 14 and 15 on Call Pickup DN PickupDirected Call Pickup To use directed call pickup Group Pickup To pick up a ringing CO line in a tenant systemCalls Ringing Within Your Group Calls Ringing to Other Groups Call Transfer with Camp-on Page/Internal Call PickupTo pickup a page or internal call To transfer a call Press the flashing /LQH or DN + Call Waiting To answer a waiting call by placing the current call on-hold Conference Calls To make a conference call Disa Calls Internal Date/Time/Day AdjustmentDirect Inward System Access Disa Disa Calls External To connect directly to another station’s PDN Direct Station Selection DSS Buttons HotlineDo Not Disturb DND To unlock a door Door LocksTo activate/deactivate DND Door Phones To answer a door phone call To call/monitor a door phone Dtmf Tone Dialing with * and # To call from a door phone Emergency Ringdown/Hotline Service Group ListeningTo activate group listening To deactivate group listening Handsfree Answerback To receive a handsfree internal call Handsfree Monitoring To use handsfree monitoring Isdn Outgoing Calling SubaddressTo make an outgoing call to an Isdn trunk To make an outgoing call with a subaddress to an Isdn trunk To answer a Msg light Message WaitingMessage Waiting Light on PDN To cancel the Msg light To cancel PhDN/MW Message Waiting Light on PhDN/MWMessage Waiting Light on Another Telephone To respond to PhDN/MW To cancel a message light set on another station Microphone Cut-OffOff-hook Call Announce OCA To turn the microphone ON/OFF To make an OCA call Voice First Signaling To make an OCA call Tone Signaling To answer an HS-OCA talkback call To disconnect an HS-OCA call to your stationTo answer an SP-OCA call To disconnect an SP-OCA call to your station Override Calls Executive Override Busy OverrideDo Not Disturb Override Privacy Override Toll Restriction Override Announcements All CallTo make a page announcement To make an All Call To set/cancel privacy Privacy On-LinePrivacy Release To use Privacy Release Release and Answer Saved Number RedialTo release an active call and answer an incoming call To save a telephone number Speakerphone To call a saved telephone numberTo change from speakerphone to handset To change from handset to speakerphone To answer an incoming call using speakerphone Speed Dial To clear a telephone number on a Station Speed Dial button To program one-touch telephone number dialing Speed Dial-Advanced Features Feature Access CodesTo make a call using a Speed Dial button or access code To store a feature onto a 6 button To store a feature onto a code Feature Access Codes Features Feature Access Code Sequence +ROG + PDN + Speed Dial Pause and Flash Storage Speed Dial Number Linking To link station/system speed dial numbers Linked Speed Dial Example Chain Dialing Speed Dial Numbers To use the new link To set a timed reminder Timed RemindersTo chain dial Speed Dial numbers To cancel a Timed Reminder To connect two outside lines using a DN button Tone/Pulse DialingTwo Tandem CO Line Connection DN Button CO Buttons To connect two outside lines using a /LQH button Supervision To supervise a tandem call and release it To assign a voice mail message mailbox number Voice Mail IntegrationMessage Mailbox To assign the message retrieval sequence To cancel the mailbox numberMessage Retrieval Multiple Message Retrieval LCD Telephones To cancel automatic retrievalTo retrieve messages with 0VJ or PhDN/MW button Call Forward to Voice Systems To forward calls to voice mail To cancel Call Forward LCD Operation Control Buttons Control Button Definitions To Exit from any Mode Soft Keys How to Use Soft Keys Soft Key DisplayTo turn Soft Keys on To turn Soft Keys OFF Example Using Soft Keys to Make a Conference Call To Use Soft Keys to Make a Conference Call Optional If you have Soft Key Prompts Line Busy Lamp Field BLF Display To display the BLF Caller ID/ANI/DNIS Information Mode To activate the Caller ID/ANI or Dnis display modeTo deactivate the Caller ID/ANI or Dnis display mode ANI/Caller ID Incoming ACD Call To view lost calls Call Park Orbit List DisplayRetrieve and Auto Dial Lost Calls To Auto Dial the lost call 100To delete lost call Messages, Memos, and Name Display 101 102 To enter LCD characters Messages 103 System Messages 60~64 System Messages 65~99Station Messages 104 105 To set an advisory message for incoming calls 106 To set a advisory station message for a remote station Message Notifications 107Notification Station Messaging To set a notification station message Group Notification Station Messaging 108To receive a notification station message 109 To receive a notification message Silent Messaging Busy Station To send a message to a busy station Memos Speed Dial Memos111 To program Speed Dial names and numbers To display the Speed Dial number and memo To dial a Speed Dial number Name/Number Display Timed Reminders113 To check a speed dial number During clear To enter name/number informationTo clear name/number display 115 To erase name/number display 116 Full-duplex Speakerphone 117 Dip Switches 118 Shows the switch positions for the three different settings 119 120 To use the External Microphone 121 Rfdm Plug on DKT2020-FDSP Speech Training Mode 122To train the speakerphone To improve speaker quality To force the telephone into Speech Training mode Special Button Operation Button123 Tips for best results To toggle full/half-duplex mode 124 Add-on Module/DSS Console 125 126 Example Button Assignments for the Strata DK DADMs DSS Console 127 Features DSS ButtonCalling a Station Transfer to an Idle Station Call Transfer with Camp-on 129To transfer a call to an idle station To transfer call to a busy station Call Answering CO Line Speed Dial130 To answer an incoming CO Line call to a Dadm or DSS Console Paging Call Forward Override DSS OverrideNight Transfer 131 132 Access Codes CO Line Access CodesTo access a line 133 Feature Access Codes Paging Access CodesTo enter a paging group access code 134 135 Speed Dial Access Codes 136 Centrex Feature Buttons Centrex ApplicationFlexible Directory Numbering 137 138 Delayed RingingRinging Repeat Button Labels 139 140 $QV 141 Add-on Module/DSS Console 142 17/RFN 143 6XE 144 International Settings 145 Country Dip Switch DIP Switch Position 146 Index 147 107 148 149 Isdn 150 151 152