Caller ID/ANI/DNIS Information Mode | Toshiba 2000-series guide

LCD Operation

Caller ID/ANI/DNIS Information Mode

Caller ID/ANI/DNIS Information Mode

Automatic Number Identification (ANI) information cannot co-exist on the same telephone LCD with Dialed Number Identification Service (DNIS) information. If your system is programmed to receive both ANI and DNIS information on incoming calls, press 3DJH while the call is ringing to alternate between DNIS and ANI/Caller ID LCD displays. After you answer the call, you can not alternate between displays.

DNIS

Incoming DNIS telephone numbers can be correlated in the system database with assigned DNIS names. These names, up to 16 alphanumeric characters, display on your telephone’s LCD, enabling incoming calls to be instantly identified and appropriately answered. Table 10 shows DNIS samples.

ANI/Caller ID

If your telephone is programmed to receive Caller ID names and numbers, the calling party’s name displays. Table 10 shows ANI samples. If Caller ID was activated, then the caller’s name and/or number would appear on the first line.

➤To display the number while the call is ringing

➤While the call is ringing, press 3DJH.

➤To activate the Caller ID/ANI or DNIS display mode

➤Press 0RGH + . (The system default is ON.)

➤To deactivate the Caller ID/ANI or DNIS display mode

➤Press 0RGH + .

MR. JONES

LINE 3 RINGING

Strata DK Digital Telephone 6/00

97

Image 109

Toshiba 2000-series Caller ID/ANI/DNIS Information Mode, ANI/Caller ID, To display the number while the call is ringing

Contents

Digital Telephone User Guide Publication Information Contents Quick Reference Message Waiting Light on PDN Iii LCD Operation Full Duplex Speakerphone Appendix B Centrex Application Vii Introduction Organization How to Use This Guide Be damaged if the instructions are not followed closely Conventions Action/Response Related Documents/Media Grand Tour Digital Telephone Models 20-button Digital Speakerphone with LCD Fixed Buttons Buttons 0LF Line Buttons Flexible Buttons Button Definitions Directory Number DN Buttons Multiple Directory Numbers Example Feature Buttons LCD Buttons LCD Incoming Call LED Indicators Grand Tour On-hook/Off-hook Using only Vol /Vol Feature Phone Comments Status Volume Controls 9RO Grand Tour Before You Begin Features Automatic Line Selection SignalingRinging Line Preference Making an Internal Call Quick ReferenceMaking an Outside Call Press /LQH Making an Outside Call to an Isdn Trunk Answering Calls On-Hook Dialing Incoming Call Notification Account Code CallsForced Account Codes Verified/Non-Verified Voluntary Account Codes Verified/Non-Verified To dial using a Voluntary Account Code Alert Signaling Alarm ResetTo reset the alarm To send an Alert Signal Automatic Busy Redial ABR Attendant Console CallingTo call any attendant console To call a specific console To activate ABR To cancel ABR To set ACB Automatic Callback ACB To switch between calls To cancel ACB to busy or DND stationAutomatic Hold To use Automatic Hold BGM Over Telephone Speakers To enable/cancel BGM on your telephone speakerCall Forward Call Forward Modes Using Access Codes Using Call Forward ButtonsLCD Telephones Make CF Call Receive CF Call Call Forward-All Calls Call Forward-No Answer Call Forward-Busy Call Forward-Busy/No Answer To cancel a Call Forward-No Answer Call Forward-Fixed To cancel a Call Forward-Busy/No Answer Call Forward-External To cancel a Call Forward-External To change the destination number Remote Destination Change Call Park Orbits To park a call To retrieve a parked call Call ParkTo park and page a call Tables 14 and 15 on DN Pickup Call PickupDirected Call Pickup To use directed call pickup To pick up a ringing CO line in a tenant system Group PickupCalls Ringing Within Your Group Calls Ringing to Other Groups Page/Internal Call Pickup Call Transfer with Camp-onTo pickup a page or internal call To transfer a call Press the flashing /LQH or DN + To answer a waiting call by placing the current call on-hold Call Waiting To make a conference call Conference Calls Direct Inward System Access Disa Date/Time/Day AdjustmentDisa Calls Internal Disa Calls External Do Not Disturb DND Direct Station Selection DSS Buttons HotlineTo connect directly to another station’s PDN To activate/deactivate DND Door LocksTo unlock a door Door Phones To call/monitor a door phone To answer a door phone call To call from a door phone Dtmf Tone Dialing with * and # Group Listening Emergency Ringdown/Hotline ServiceTo activate group listening To deactivate group listening To receive a handsfree internal call Handsfree Answerback To use handsfree monitoring Handsfree Monitoring Subaddress Isdn Outgoing CallingTo make an outgoing call to an Isdn trunk To make an outgoing call with a subaddress to an Isdn trunk Message Waiting Light on PDN Message WaitingTo answer a Msg light To cancel the Msg light Message Waiting Light on PhDN/MW To cancel PhDN/MWMessage Waiting Light on Another Telephone To respond to PhDN/MW Microphone Cut-Off To cancel a message light set on another stationOff-hook Call Announce OCA To turn the microphone ON/OFF To make an OCA call Tone Signaling To make an OCA call Voice First Signaling To disconnect an HS-OCA call to your station To answer an HS-OCA talkback callTo answer an SP-OCA call To disconnect an SP-OCA call to your station Override Calls Do Not Disturb Override Busy OverrideExecutive Override Toll Restriction Override Privacy Override All Call AnnouncementsTo make a page announcement To make an All Call Privacy On-Line To set/cancel privacyPrivacy Release To use Privacy Release Saved Number Redial Release and AnswerTo release an active call and answer an incoming call To save a telephone number To call a saved telephone number SpeakerphoneTo change from speakerphone to handset To change from handset to speakerphone Speed Dial To answer an incoming call using speakerphone To program one-touch telephone number dialing To clear a telephone number on a Station Speed Dial button Feature Access Codes Speed Dial-Advanced FeaturesTo make a call using a Speed Dial button or access code To store a feature onto a 6 button Feature Access Codes Features Feature Access Code Sequence To store a feature onto a code +ROG + PDN + Speed Dial Number Linking Speed Dial Pause and Flash Storage Linked Speed Dial Example To link station/system speed dial numbers To use the new link Chain Dialing Speed Dial Numbers To chain dial Speed Dial numbers Timed RemindersTo set a timed reminder To cancel a Timed Reminder Tone/Pulse Dialing To connect two outside lines using a DN buttonTwo Tandem CO Line Connection DN Button CO Buttons To connect two outside lines using a /LQH button To supervise a tandem call and release it Supervision Message Mailbox Voice Mail IntegrationTo assign a voice mail message mailbox number Message Retrieval To cancel the mailbox numberTo assign the message retrieval sequence To retrieve messages with 0VJ or PhDN/MW button To cancel automatic retrievalMultiple Message Retrieval LCD Telephones To forward calls to voice mail Call Forward to Voice Systems To cancel Call Forward LCD Operation Control Button Definitions Control Buttons Soft Keys To Exit from any Mode Soft Key Display How to Use Soft KeysTo turn Soft Keys on To turn Soft Keys OFF To Use Soft Keys to Make a Conference Call Example Using Soft Keys to Make a Conference Call Optional If you have Line Soft Key Prompts To display the BLF Busy Lamp Field BLF Display To activate the Caller ID/ANI or Dnis display mode Caller ID/ANI/DNIS Information ModeTo deactivate the Caller ID/ANI or Dnis display mode ANI/Caller ID Incoming ACD Call Retrieve and Auto Dial Lost Calls Call Park Orbit List DisplayTo view lost calls To delete lost call 100To Auto Dial the lost call 101 Messages, Memos, and Name Display To enter LCD characters 102 103 Messages System Messages 65~99 System Messages 60~64Station Messages 104 To set an advisory message for incoming calls 105 To set a advisory station message for a remote station 106 107 Message NotificationsNotification Station Messaging To set a notification station message To receive a notification station message 108Group Notification Station Messaging To receive a notification message 109 To send a message to a busy station Silent Messaging Busy Station Speed Dial Memos Memos111 To program Speed Dial names and numbers To dial a Speed Dial number To display the Speed Dial number and memo Timed Reminders Name/Number Display113 To check a speed dial number To clear name/number display To enter name/number informationDuring clear To erase name/number display 115 116 117 Full-duplex Speakerphone 118 Dip Switches 119 Shows the switch positions for the three different settings To use the External Microphone 120 Rfdm Plug on DKT2020-FDSP 121 122 Speech Training ModeTo train the speakerphone To improve speaker quality Special Button Operation Button To force the telephone into Speech Training mode123 Tips for best results 124 To toggle full/half-duplex mode 125 Add-on Module/DSS Console Example Button Assignments for the Strata DK DADMs 126 127 DSS Console DSS Button FeaturesCalling a Station Transfer to an Idle Station 129 Call Transfer with Camp-onTo transfer a call to an idle station To transfer call to a busy station Speed Dial Call Answering CO Line130 To answer an incoming CO Line call to a Dadm or DSS Console Call Forward Override DSS Override PagingNight Transfer 131 132 CO Line Access Codes Access CodesTo access a line 133 Paging Access Codes Feature Access CodesTo enter a paging group access code 134 135 136 Speed Dial Access Codes Centrex Application Centrex Feature ButtonsFlexible Directory Numbering 137 Ringing Repeat Delayed Ringing138 139 Button Labels $QV 140 Add-on Module/DSS Console 141 17/RFN 142 6XE 143 144 145 International Settings 146 Country Dip Switch DIP Switch Position 147 Index 148 107 Isdn 149 150 151 152