Call Forward Modes | Toshiba 2000-series manual

Features

Call Forward

Call Forward Modes

You can set your telephone [PDNs] or [PhDNs] for a variety of Call Forward modes:

♦Call Forward—All Calls forwards all calls immediately; your telephone does not ring when called.

♦Call Forward—Busyforwards calls immediately when your station, [PDN], or [PhDN] is busy or in the DND mode.

♦On “tone-first” systems, if your [PDN] appears on more than one button on your telephone, Call Forward Busy forwards calls only when all [PDN] buttons are in use; if there is an idle [PDN], it flashes or rings when called.

♦On “voice-first” systems, Call Forward Busy forwards all calls any time your telephone is in use.

Note Call Forward-All Calls, Call Forward-Busy, Call Forward Busy-No Answer, and Call Forward-No Answer can be set with the touch of one button. See “Feature Access Codes” on Page 73.

♦Call Forward—No Answer forwards all calls to your station if you fail to answer within a designated time (set by you when you enable the feature). Your station

can be programmed to bypass Call Forward-No Answer when receiving Voice First (handsfree) calls. Callers can activate voice first or OCA by dialing during their voice announcement.

♦Call Forward—Busy/No Answer forwards all calls to your station immediately whenever you are busy, in the DND mode, or after ringing and you do not answer the call within a designated time (set by you when you enable the feature). Your station can be programmed to bypass Call Forward/No Answer when receiving

Voice First (handsfree) calls. Callers can activate ringing and Call Forward by dialing during their voice announcement.

♦On “tone-first” systems, if your [PDN] appears on more than one button on your telephone, Call Forward Busy forwards calls only when all [PDN] buttons are in use; if there is an idle [PDN], it flashes or rings when called.

♦On “voice-first” systems, Call Forward Busy forwards all calls any time your telephone is in use and/or any time all of your [PDNs] are in use by other telephones.

28	Strata DK Digital Telephone 6/00

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Toshiba 2000-series manual Call Forward Modes

Contents

Digital Telephone User Guide Publication Information Contents Quick Reference Iii Message Waiting Light on PDN LCD Operation Full Duplex Speakerphone Appendix B Centrex Application Introduction Vii How to Use This Guide Organization Conventions Be damaged if the instructions are not followed closely Related Documents/Media Action/Response Grand Tour Digital Telephone Models 20-button Digital Speakerphone with LCD Buttons Fixed Buttons 0LF Flexible Buttons Line Buttons Directory Number DN Buttons Button Definitions Feature Buttons Multiple Directory Numbers Example LCD LCD Buttons LED Indicators Incoming Call On-hook/Off-hook Grand Tour Volume Controls Using only Vol /Vol Feature Phone Comments Status 9RO Grand Tour Features Before You Begin Automatic Line Selection SignalingRinging Line Preference Making an Internal Call Quick ReferenceMaking an Outside Call Making an Outside Call to an Isdn Trunk Press /LQH On-Hook Dialing Answering Calls Incoming Call Notification Account Code CallsForced Account Codes Verified/Non-Verified To dial using a Voluntary Account Code Voluntary Account Codes Verified/Non-Verified Alarm Reset Alert SignalingTo reset the alarm To send an Alert Signal Attendant Console Calling Automatic Busy Redial ABRTo call any attendant console To call a specific console To cancel ABR To activate ABR Automatic Callback ACB To set ACB To cancel ACB to busy or DND station To switch between callsAutomatic Hold To use Automatic Hold BGM Over Telephone Speakers To enable/cancel BGM on your telephone speakerCall Forward Call Forward Modes Using Call Forward Buttons Using Access CodesLCD Telephones Make CF Call Call Forward-All Calls Receive CF Call Call Forward-Busy Call Forward-No Answer To cancel a Call Forward-No Answer Call Forward-Busy/No Answer To cancel a Call Forward-Busy/No Answer Call Forward-Fixed To cancel a Call Forward-External Call Forward-External Remote Destination Change To change the destination number Call Park Orbits To park a call To retrieve a parked call Call ParkTo park and page a call Tables 14 and 15 on Call Pickup DN PickupDirected Call Pickup To use directed call pickup Group Pickup To pick up a ringing CO line in a tenant systemCalls Ringing Within Your Group Calls Ringing to Other Groups Call Transfer with Camp-on Page/Internal Call PickupTo pickup a page or internal call To transfer a call Press the flashing /LQH or DN + Call Waiting To answer a waiting call by placing the current call on-hold Conference Calls To make a conference call Direct Inward System Access Disa Date/Time/Day AdjustmentDisa Calls Internal Disa Calls External Do Not Disturb DND Direct Station Selection DSS Buttons HotlineTo connect directly to another station’s PDN To activate/deactivate DND Door LocksTo unlock a door Door Phones To answer a door phone call To call/monitor a door phone Dtmf Tone Dialing with * and # To call from a door phone Emergency Ringdown/Hotline Service Group ListeningTo activate group listening To deactivate group listening Handsfree Answerback To receive a handsfree internal call Handsfree Monitoring To use handsfree monitoring Isdn Outgoing Calling SubaddressTo make an outgoing call to an Isdn trunk To make an outgoing call with a subaddress to an Isdn trunk Message Waiting Light on PDN Message WaitingTo answer a Msg light To cancel the Msg light To cancel PhDN/MW Message Waiting Light on PhDN/MWMessage Waiting Light on Another Telephone To respond to PhDN/MW To cancel a message light set on another station Microphone Cut-OffOff-hook Call Announce OCA To turn the microphone ON/OFF To make an OCA call Voice First Signaling To make an OCA call Tone Signaling To answer an HS-OCA talkback call To disconnect an HS-OCA call to your stationTo answer an SP-OCA call To disconnect an SP-OCA call to your station Override Calls Do Not Disturb Override Busy OverrideExecutive Override Privacy Override Toll Restriction Override Announcements All CallTo make a page announcement To make an All Call To set/cancel privacy Privacy On-LinePrivacy Release To use Privacy Release Release and Answer Saved Number RedialTo release an active call and answer an incoming call To save a telephone number Speakerphone To call a saved telephone numberTo change from speakerphone to handset To change from handset to speakerphone To answer an incoming call using speakerphone Speed Dial To clear a telephone number on a Station Speed Dial button To program one-touch telephone number dialing Speed Dial-Advanced Features Feature Access CodesTo make a call using a Speed Dial button or access code To store a feature onto a 6 button To store a feature onto a code Feature Access Codes Features Feature Access Code Sequence +ROG + PDN + Speed Dial Pause and Flash Storage Speed Dial Number Linking To link station/system speed dial numbers Linked Speed Dial Example Chain Dialing Speed Dial Numbers To use the new link To chain dial Speed Dial numbers Timed RemindersTo set a timed reminder To cancel a Timed Reminder To connect two outside lines using a DN button Tone/Pulse DialingTwo Tandem CO Line Connection DN Button CO Buttons To connect two outside lines using a /LQH button Supervision To supervise a tandem call and release it Message Mailbox Voice Mail IntegrationTo assign a voice mail message mailbox number Message Retrieval To cancel the mailbox numberTo assign the message retrieval sequence To retrieve messages with 0VJ or PhDN/MW button To cancel automatic retrievalMultiple Message Retrieval LCD Telephones Call Forward to Voice Systems To forward calls to voice mail To cancel Call Forward LCD Operation Control Buttons Control Button Definitions To Exit from any Mode Soft Keys How to Use Soft Keys Soft Key DisplayTo turn Soft Keys on To turn Soft Keys OFF Example Using Soft Keys to Make a Conference Call To Use Soft Keys to Make a Conference Call Optional If you have Soft Key Prompts Line Busy Lamp Field BLF Display To display the BLF Caller ID/ANI/DNIS Information Mode To activate the Caller ID/ANI or Dnis display modeTo deactivate the Caller ID/ANI or Dnis display mode ANI/Caller ID Incoming ACD Call Retrieve and Auto Dial Lost Calls Call Park Orbit List DisplayTo view lost calls To delete lost call 100To Auto Dial the lost call Messages, Memos, and Name Display 101 102 To enter LCD characters Messages 103 System Messages 60~64 System Messages 65~99Station Messages 104 105 To set an advisory message for incoming calls 106 To set a advisory station message for a remote station Message Notifications 107Notification Station Messaging To set a notification station message To receive a notification station message 108Group Notification Station Messaging 109 To receive a notification message Silent Messaging Busy Station To send a message to a busy station Memos Speed Dial Memos111 To program Speed Dial names and numbers To display the Speed Dial number and memo To dial a Speed Dial number Name/Number Display Timed Reminders113 To check a speed dial number To clear name/number display To enter name/number informationDuring clear 115 To erase name/number display 116 Full-duplex Speakerphone 117 Dip Switches 118 Shows the switch positions for the three different settings 119 120 To use the External Microphone 121 Rfdm Plug on DKT2020-FDSP Speech Training Mode 122To train the speakerphone To improve speaker quality To force the telephone into Speech Training mode Special Button Operation Button123 Tips for best results To toggle full/half-duplex mode 124 Add-on Module/DSS Console 125 126 Example Button Assignments for the Strata DK DADMs DSS Console 127 Features DSS ButtonCalling a Station Transfer to an Idle Station Call Transfer with Camp-on 129To transfer a call to an idle station To transfer call to a busy station Call Answering CO Line Speed Dial130 To answer an incoming CO Line call to a Dadm or DSS Console Paging Call Forward Override DSS OverrideNight Transfer 131 132 Access Codes CO Line Access CodesTo access a line 133 Feature Access Codes Paging Access CodesTo enter a paging group access code 134 135 Speed Dial Access Codes 136 Centrex Feature Buttons Centrex ApplicationFlexible Directory Numbering 137 Ringing Repeat Delayed Ringing138 Button Labels 139 140 $QV 141 Add-on Module/DSS Console 142 17/RFN 143 6XE 144 International Settings 145 Country Dip Switch DIP Switch Position 146 Index 147 107 148 149 Isdn 150 151 152