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Toshiba 2000-series manual Call Forward Modes

Models: 2000-series

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Features

Call Forward

Call Forward Modes

You can set your telephone [PDNs] or [PhDNs] for a variety of Call Forward modes:

♦Call Forward—All Calls forwards all calls immediately; your telephone does not ring when called.

♦Call Forward—Busyforwards calls immediately when your station, [PDN], or [PhDN] is busy or in the DND mode.

♦On “tone-first” systems, if your [PDN] appears on more than one button on your telephone, Call Forward Busy forwards calls only when all [PDN] buttons are in use; if there is an idle [PDN], it flashes or rings when called.

♦On “voice-first” systems, Call Forward Busy forwards all calls any time your telephone is in use.

Note Call Forward-All Calls, Call Forward-Busy, Call Forward Busy-No Answer, and Call Forward-No Answer can be set with the touch of one button. See “Feature Access Codes” on Page 73.

♦Call Forward—No Answer forwards all calls to your station if you fail to answer within a designated time (set by you when you enable the feature). Your station

can be programmed to bypass Call Forward-No Answer when receiving Voice First (handsfree) calls. Callers can activate voice first or OCA by dialing during their voice announcement.

♦Call Forward—Busy/No Answer forwards all calls to your station immediately whenever you are busy, in the DND mode, or after ringing and you do not answer the call within a designated time (set by you when you enable the feature). Your station can be programmed to bypass Call Forward/No Answer when receiving

Voice First (handsfree) calls. Callers can activate ringing and Call Forward by dialing during their voice announcement.

♦On “tone-first” systems, if your [PDN] appears on more than one button on your telephone, Call Forward Busy forwards calls only when all [PDN] buttons are in use; if there is an idle [PDN], it flashes or rings when called.

♦On “voice-first” systems, Call Forward Busy forwards all calls any time your telephone is in use and/or any time all of your [PDNs] are in use by other telephones.

28	Strata DK Digital Telephone 6/00

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Toshiba 2000-series manual Call Forward Modes

Contents

Digital Telephone User Guide Publication Information Contents Quick Reference Iii Message Waiting Light on PDNLCD Operation Full Duplex Speakerphone Appendix B Centrex Application Introduction ViiHow to Use This Guide OrganizationConventions Be damaged if the instructions are not followed closelyRelated Documents/Media Action/ResponseGrand Tour Digital Telephone Models 20-button Digital Speakerphone with LCD Buttons Fixed Buttons0LF Flexible Buttons Line ButtonsDirectory Number DN Buttons Button DefinitionsFeature Buttons Multiple Directory Numbers ExampleLCD LCD ButtonsLED Indicators Incoming CallOn-hook/Off-hook Grand TourVolume Controls Using only Vol /Vol Feature Phone Comments Status9RO Grand Tour Features Before You BeginAutomatic Line Selection SignalingRinging Line Preference Making an Internal Call Quick ReferenceMaking an Outside Call Making an Outside Call to an Isdn Trunk Press /LQHOn-Hook Dialing Answering CallsIncoming Call Notification Account Code CallsForced Account Codes Verified/Non-Verified To dial using a Voluntary Account Code Voluntary Account Codes Verified/Non-VerifiedAlarm Reset Alert SignalingTo reset the alarm To send an Alert SignalAttendant Console Calling Automatic Busy Redial ABRTo call any attendant console To call a specific consoleTo cancel ABR To activate ABRAutomatic Callback ACB To set ACBTo cancel ACB to busy or DND station To switch between callsAutomatic Hold To use Automatic HoldBGM Over Telephone Speakers To enable/cancel BGM on your telephone speakerCall Forward Call Forward Modes Using Call Forward Buttons Using Access CodesLCD Telephones Make CF CallCall Forward-All Calls Receive CF CallCall Forward-Busy Call Forward-No AnswerTo cancel a Call Forward-No Answer Call Forward-Busy/No AnswerTo cancel a Call Forward-Busy/No Answer Call Forward-FixedTo cancel a Call Forward-External Call Forward-ExternalRemote Destination Change To change the destination numberCall Park Orbits To park a call To retrieve a parked call Call ParkTo park and page a call Tables 14 and 15 on Call Pickup DN PickupDirected Call Pickup To use directed call pickupGroup Pickup To pick up a ringing CO line in a tenant systemCalls Ringing Within Your Group Calls Ringing to Other GroupsCall Transfer with Camp-on Page/Internal Call PickupTo pickup a page or internal call To transfer a callPress the flashing /LQH or DN + Call Waiting To answer a waiting call by placing the current call on-holdConference Calls To make a conference callDirect Inward System Access Disa Date/Time/Day AdjustmentDisa Calls Internal Disa Calls External Do Not Disturb DND Direct Station Selection DSS Buttons HotlineTo connect directly to another station’s PDN To activate/deactivate DND Door LocksTo unlock a door Door Phones To answer a door phone call To call/monitor a door phoneDtmf Tone Dialing with * and # To call from a door phoneEmergency Ringdown/Hotline Service Group ListeningTo activate group listening To deactivate group listeningHandsfree Answerback To receive a handsfree internal callHandsfree Monitoring To use handsfree monitoringIsdn Outgoing Calling SubaddressTo make an outgoing call to an Isdn trunk To make an outgoing call with a subaddress to an Isdn trunkMessage Waiting Light on PDN Message WaitingTo answer a Msg light To cancel the Msg light To cancel PhDN/MW Message Waiting Light on PhDN/MWMessage Waiting Light on Another Telephone To respond to PhDN/MWTo cancel a message light set on another station Microphone Cut-OffOff-hook Call Announce OCA To turn the microphone ON/OFFTo make an OCA call Voice First Signaling To make an OCA call Tone SignalingTo answer an HS-OCA talkback call To disconnect an HS-OCA call to your stationTo answer an SP-OCA call To disconnect an SP-OCA call to your stationOverride Calls Do Not Disturb Override Busy OverrideExecutive Override Privacy Override Toll Restriction OverrideAnnouncements All CallTo make a page announcement To make an All CallTo set/cancel privacy Privacy On-LinePrivacy Release To use Privacy ReleaseRelease and Answer Saved Number RedialTo release an active call and answer an incoming call To save a telephone numberSpeakerphone To call a saved telephone numberTo change from speakerphone to handset To change from handset to speakerphoneTo answer an incoming call using speakerphone Speed DialTo clear a telephone number on a Station Speed Dial button To program one-touch telephone number dialingSpeed Dial-Advanced Features Feature Access CodesTo make a call using a Speed Dial button or access code To store a feature onto a 6 buttonTo store a feature onto a code Feature Access Codes Features Feature Access Code Sequence+ROG + PDN + Speed Dial Pause and Flash Storage Speed Dial Number LinkingTo link station/system speed dial numbers Linked Speed Dial ExampleChain Dialing Speed Dial Numbers To use the new linkTo chain dial Speed Dial numbers Timed RemindersTo set a timed reminder To cancel a Timed Reminder To connect two outside lines using a DN button Tone/Pulse DialingTwo Tandem CO Line Connection DN ButtonCO Buttons To connect two outside lines using a /LQH button Supervision To supervise a tandem call and release itMessage Mailbox Voice Mail IntegrationTo assign a voice mail message mailbox number Message Retrieval To cancel the mailbox numberTo assign the message retrieval sequence To retrieve messages with 0VJ or PhDN/MW button To cancel automatic retrievalMultiple Message Retrieval LCD Telephones Call Forward to Voice Systems To forward calls to voice mailTo cancel Call Forward LCD Operation Control Buttons Control Button DefinitionsTo Exit from any Mode Soft KeysHow to Use Soft Keys Soft Key DisplayTo turn Soft Keys on To turn Soft Keys OFFExample Using Soft Keys to Make a Conference Call To Use Soft Keys to Make a Conference CallOptional If you have Soft Key Prompts LineBusy Lamp Field BLF Display To display the BLFCaller ID/ANI/DNIS Information Mode To activate the Caller ID/ANI or Dnis display modeTo deactivate the Caller ID/ANI or Dnis display mode ANI/Caller IDIncoming ACD Call Retrieve and Auto Dial Lost Calls Call Park Orbit List DisplayTo view lost calls To delete lost call 100To Auto Dial the lost call Messages, Memos, and Name Display 101102 To enter LCD charactersMessages 103System Messages 60~64 System Messages 65~99Station Messages 104105 To set an advisory message for incoming calls106 To set a advisory station message for a remote stationMessage Notifications 107Notification Station Messaging To set a notification station messageTo receive a notification station message 108Group Notification Station Messaging 109 To receive a notification messageSilent Messaging Busy Station To send a message to a busy stationMemos Speed Dial Memos111 To program Speed Dial names and numbersTo display the Speed Dial number and memo To dial a Speed Dial numberName/Number Display Timed Reminders113 To check a speed dial numberTo clear name/number display To enter name/number informationDuring clear 115 To erase name/number display116 Full-duplex Speakerphone 117Dip Switches 118Shows the switch positions for the three different settings 119120 To use the External Microphone121 Rfdm Plug on DKT2020-FDSPSpeech Training Mode 122To train the speakerphone To improve speaker qualityTo force the telephone into Speech Training mode Special Button Operation Button123 Tips for best resultsTo toggle full/half-duplex mode 124Add-on Module/DSS Console 125126 Example Button Assignments for the Strata DK DADMsDSS Console 127Features DSS ButtonCalling a Station Transfer to an Idle StationCall Transfer with Camp-on 129To transfer a call to an idle station To transfer call to a busy stationCall Answering CO Line Speed Dial130 To answer an incoming CO Line call to a Dadm or DSS ConsolePaging Call Forward Override DSS OverrideNight Transfer 131132 Access Codes CO Line Access CodesTo access a line 133Feature Access Codes Paging Access CodesTo enter a paging group access code 134135 Speed Dial Access Codes 136Centrex Feature Buttons Centrex ApplicationFlexible Directory Numbering 137Ringing Repeat Delayed Ringing138 Button Labels 139140 $QV141 Add-on Module/DSS Console142 17/RFN143 6XE144 International Settings 145Country Dip Switch DIP Switch Position 146Index 147107 148149 Isdn150 151 152