‰ Error messages, Message Cause | Toshiba 4540C instruction

2 SETTING ITEMS (ADMIN)

Error messages

The following error messages may be displayed on the touch panel.

Message	Cause

[802.1X] Auth Server/Switch couldn’t be contacted	y The RADIUS server service is stopped.
	y Configuration for the RADIUS server is not correct.
	y The IEEE 802.1X switch has problem.

[802.1X] Authentication failed	y The username or password that the user entered is not
	correct.
	y The certificates uploaded are wrong.

Certificate verification Failure	y A CA certificate is not installed in the equipment.
	y The installed CA certificate is not valid.
	y The server certificate is invalid.

214 IEEE 802.1X Authentication Setting

Image 216

Toshiba 4540C manual ‰ Error messages, Message Cause

Contents

MFP Management Guide Page „ How to read this manual ‰ Symbols in this manual Preface‰ Model and series names in this manual ‰ Explanation for control panel and touch panel ‰ Trademarks Contents Managing Counters Counter Menu Appendix Index Contents Setting Items User Checking E-mail Setting BIP Printing Change User Password Continue the user setting operation that you require Entering User Menu Setting General Functions „ Changing the display languagePress General in the User menu Press Change Language „ Setting the reversed display mode Press Reversed Display Setting General Functions „ Adjusting the display contrast Press Display SettingAdjust the touch panel contrast „ Setting the calibrations Place the paper to be used for the calibration in the drawer Press Calibration Refer to in the following operations „ Setting the registration Press RegistrationRefer to in the following operation Setting Copy Functions Press Copy in the User menu Press the desired media type button and press For the e-STUDIO4540C Series For the e-STUDIO6550C Series Specify the following items as required and press OK For e-STUDIO456 Series For e-STUDIO856 Series Specify the following items as you require For e-STUDIO456 Series Specify the following item as you require and press OK Setting Fax Functions Press FAX in the User menu Specify the following items as required and press OK Setting Scan Functions Press Scan in the User menu Specify the following items as required and press Specify the following items as required and press OK Setting e-Filing Functions Press E-FILING in the User menu Printing Lists Press List in the User menuContinue the operation that you require Printing Address Book Information Press Address Book Printing Group Number Information Press Group Numbers Printing Function List User Press Function Setting Drawer Press Drawer in the User menu For the e-STUDIO6550C Series For the e-STUDIO4540C Series For e-STUDIO856 Series Managing Address Book „ Managing contacts in address book‰ Registering contacts Managing Address Book Number of characters Press OK to register the contact Registering contacts from Log lists Following information can be registered from the Send LogFollowing information can be registered from the Scan Log Enter the contact information ‰ Editing contacts Press OK to save the contact ‰ Deleting contacts Press YES to delete the contact ‰ Searching for contacts Press the Single tab Press Known ID Managing Address Book Press the Single tab Press Search Enter the search string and press OK On-screen keyboardOn-screen keyboard for entering the fax number To edit the contact information „ Managing groups in address book ‰ Creating new groupsPress the Group tab Press Group Name Enter the group name and press OK Press OK New group is created and it appears on the touch panel ‰ Editing groups Press the group that you want to edit and press Edit Press Group Name to edit the group name Group is saved Known ID screen is displayed Enter the ID Number using the digital keys and press OK Enter the search string and press OK On-screen keyboard for entering the fax number Managing Address Book ‰ Deleting groups Press the group that you want to delete and press Delete Press YES to delete the group ‰ Searching for groups Touch panel displays the found group Group Search screen is displayed Press Group Name to specify the search string Touch panel displays the found groups ‰ Confirming the members of a group Managing Address Book Checking E-mail Press Check E-MAIL in the User menu Setting BIP Printing Change User Password Press Change User Password in the User menuChange the password Entering Admin Menu Setting Network Functions 134Setting Copy Functions 166 Setting Fax Functions 169 Setting Security Functions 177 Setting IEEE802.1X authentication 201 Entering Admin Menu Press PasswordEnter the administrator password and press OK Continue the administrative operation that you require „ Setting the device information Press General in the Admin menu 1/2 Press Device Information Location „ Setting the notification Press Notification Press E-MAIL Enter the e-mail address and press OK Press Password Setup Changing the administrator password Press Admin Password Press OLD PasswordEnter the current administrator password and press OK Set new password and complete the setting Resetting the service password Press Reset Service PasswordPress YES to reset the service password „ Setting the date and time Press General in the Admin 1/2 menuPress Clock Changing the date and time Press DATE/TIME Changing the date format Press Date Format Press the desired date format button „ Setting the energy saver modes Weekly timerAuto Power Save mode Sleep mode/Super Sleep mode Setting the weekly timer Press Weekly Timer Press Energy Saver Make settings for the weekly timer Setting the Auto Power Save mode Press Auto Power Save Auto Power Save mode is activated Setting General Functions „ Setting the calibration and registration display level Press User or Admin for each option and press OKPress Display Level „ Setting the calibration Setting the copy calibration Press Copy Are placed on the left side Press the Start button on the control panel Press Print Are placed on the left side Press YES to start the registration „ Setting the option Press Option Press Enable or Disable for each option and press OK Press POP UP „ Setting the status message Press Status Message „ Setting the auto clear function Press on or OFF for each status message and press OK Press Auto Clear Press the button that indicates the desired time in seconds „ Managing the option licenses Press License Management After you confirm product information, press Close Installing the option Press Install When the installation is complete, press OK Press YES „ Adding or removing the display languages Press on the General menu 1/2 screen Adding the language Press Install Press Languages On the equipment, and OK When the installation is complete, press OK Mark is displayed beside the selected default language Press System Updates „ Updating your system Select the file type, and press OK Select the file that you want to install, and press Install „ Creating or installing cloning files Installing the cloning data Press Install Clone Data Press Cloning Confirm the file name and file contents, and press Install Enter the password and press OK Press YES Creating cloning files Press Create Clone File Data category Data to be duplicated When the creating of the cloning files is complete, press OK „ Setting the panel calibration Press Panel Calibration Touch panel Touch panel „ Exporting logs Press Export Logs Begin exporting the log data „ Job skip Press JOB Skip Setting General Functions „ Changing the keyboard layout Press Keyboard Layout Select the desired keyboard layout, and press OK ‰ USB keyboard Setting Network Functions „ Setting the TCP/IP protocol IPv4When you assign the TCP/IP using only the Dhcp server Press Network in the Admin menu 1/2 Press IPv4 You will be returned to the Network menu Setting Network Functions Setting Network Functions „ Setting the IPv6 protocol When you select the manual modeWhen you select the stateless mode When you select the stateful mode Press IPv6 Confirm the settings, and press OK Press IPv6 Confirm the settings, and press Confirm the settings and press OK Press IPv6 Specify the following items as required and press Setting Network Functions „ Setting the IPX/SPX protocol Press IPX/SPX „ Setting the NetWare settings Press Netware Specify the following items as required and press OK „ Setting the SMB protocol Press SMB Specify the following items as required and press OK „ Setting the AppleTalk protocol Press Appletalk Specify the following items as required and press OK „ Setting the Http network service Press Http Specify the following items as required and press OK „ Setting the Ethernet speed Press Ethernet Press the desired Ethernet speed button, then press OK For e-STUDIO6550C Series, e-STUDIO4540C Series „ Setting the Ldap services and the filtering functions Press Other „ IPsec IP security setting Press IPsec Specify the following items as required and press OK „ Network check Press Network Check Setting Network Functions Press Close To designate the desired server manually Press Copy in the Admin menu 1/2 Specify the following items as required, and press Options Paper Feeding Specify the following items as required, and press OK Press FAX in the Admin menu 1/2 Press RX Print Press on or OFF for each item as required and press OK Setting File Functions Press File in the Admin menu 1/2 Setting E-mail Functions Press E-MAIL in the Admin menu 1/2Mail Message Properties Scan to E-mail Fragmentation Operations in the E-MAIL Subject screen Panel to enter numerals Setting Internet Fax Functions Press Internet FAX in the Admin menu 1/2Internet Fax Message Properties Internet Fax Fragmentation Specify the following items as required and press OK Setting Security Functions Press Security in the Admin menu 1/2„ Managing certificates Press Certificate Management Importing the device certificate Press Import Press Device Certificate Port on the equipment, and OK Select the certificate that you want to import, and press OK When importing the certificate is complete, press OK Importing the CA certificate Press Import Press CA CertificateSelect the encoding method for the CA certificate Select the certificate that you want to import, and press OK Exporting the device certificate Press Export When exporting the certificate is complete, press OK Press Security in the Admin menu Specify the following items as required and press OK „ Performing the integrity check Press Integrity Check Press OK to reboot the equipment Checking the minimum required data Press Minimum Checking all data Press Full Setting List/Report Press LIST/REPORT in the Admin menu 1/2Press Report Setting Setting the transmission / reception journal Press Journal Setting the communication report Press COMM. Report Specify the conditions for each transmission type and press Setting List/Report Setting the reception list Press Reception List Press List Press the button for the list that you want to print Setting Printer/e-Filing Functions Press PRINTER/e-FILING in the Admin menu 1/2 Source Manually Specify the following items as required, and press OK Wireless Settings and Bluetooth Settings Press Change User Password on the Admin menu 1/2 Set a new password Ieee 802.1X Authentication Setting „ Setting IEEE802.1X authenticationPress 802.1X Settings on the Admin menu 1/2 Specify the following items as required and press Next ‰ Setting EAP-MSCHAPv2 Confirm the settings and press Apply NOWSelect EAP-MSCHAPv2 and press Next ‰ Setting EAP-MD5 Select EAP-MD5 and press Next ‰ Setting EAP-TLS Select EAP-TLS and press Next Confirm the settings and press Apply NOW ‰ Setting Peap Select Peap and press Next Specify the following items as required and press Next ‰ Setting EAP-TTLS Select EAP-TTLS and press Next Wired 802.1X Settings PAP screen is displayed Wired 802.1X Settings Chap screen is displayed Wired 802.1X Settings EAP-MD5 screen is displayed Specify the following items as required and press Next ‰ Error messages Message Cause Press on the Admin menu 1/2 Settings Data Remarks Press Factory Default Managing Counters Counter Menu Total Counter Print counterScan counter Displaying print counter Press Print Counter Displaying scan counter Press Scan Counter Select the function button whose counter you want to check Print Out Total Counter Department Counter Press Department CodePrint counter for department code Scan counter for department code Enter the department code and press OK Department Counter Department Counter „ Logging on as administrator Managing Department Codes Enter the administrator password and press OK „ Printing Department Code List DEPT. Management menu, press Print OUT Department Codes „ Enabling department codes DEPT. Management menu, press Department Management „ Registering a new department code DEPT. Management menu, press Department Registration Enter the department name, and press OK Press NEW CodeEnter the department code, and press OK Quota screen is displayed „ Editing department codes Enter a new department code, and press OK Press OK „ Deleting department codes „ Resetting the counter for each department Press YES „ Setting output limitations for all departments Enable or disable the All Limit function, and then press OKDEPT. Management menu, press ALL Limit „ Setting the No Limit Black function DEPT. Management menu, press no Limit Black „ Setting the registered quota DEPT. Management menu, press SET Registered Quota „ Resetting all department counters DEPT. Management menu, press Reset ALL Counters „ Deleting all department codes DEPT. Management menu, press Delete ALLPage Appendix List Print Format 246 List Print Format Output example of Total Counter List e-STUDIO4540C Series „ Department Code List Output example of Department Code List e-STUDIO4540C Series „ Address Book Information Output example of Address Book Information „ Group Number Information Output example of Group Number Information „ Function List User Output example of Function List User e-STUDIO4540C Series „ NIC configuration Output example of the NIC Configuration Llmnr „ Function List Administrator General Energy Saver Auto Power Save Address Book Restriction by Admin Copy Scan Original Outside Erase LINE-2 Mode Start *2 FAX Filing BIP PrintingFile Mail Report Setting Internet FAX Wired 802.1X Setting Wireless SettingsBluetooth Settings PRINTER/E-FILING Network Setting General Product General Network Setting Network TCP/IPNetwork Setting Network IPv6 Network Setting Network IPX/SPX Network Setting Network Appletalk Network Setting Session Ldap Session Network Setting Session DNS SessionNetwork Setting Session Ddns Session Network Setting Session SMB Session Network Setting Session Netware Session Network Setting Session Bonjour SessionNetwork Setting Session SLP Session Network Setting Network Service Http Network Service Network Setting Network Service Smtp Client Network Service Network Setting Network Service Smtp Server Network ServiceNetwork Setting Network Service IP Security Service Network Setting Network Service POP3 Network Service Network Setting Network Service FTP Client Network Service Network Setting Network Service FTP Server Network ServiceNetwork Setting Network Service WEB Services Setting Network Setting Network Service Snmp Network Service Network Setting Network Service Sntp Service Network Setting Network Service Telnet ServiceNetwork Setting Network Service Filtering Network Setting Print Service Setting RAW TCP Print Network Setting Print Service Setting IPP Print Network Setting Print Service Setting FTP PrintNetwork Setting Print Service Setting Netware Print Network Setting Print Service Setting E-MAIL Print Security Setting Authentication Department Setting Security Setting Authentication User Authentication SettingSecurity Setting Authentication Email Address Setting Print Data Converter Security Setting Authentication Single Sign on Setting Security Setting Authentication Home Directory SettingSecurity Setting Certificate Management Security Setting Password Policy Policy for Users List Print Format „ PS3 font list Output example of the PS3 Font List „ PCL font list Output example of the PCL Font ListPage Index 143 18, 20 Weekly Timer Page MFP Management Guide