DVD-ROM drive, ProblemProcedure | Toshiba A60 guide

	Hardware and system checklist

Slow performance	Your files may be fragmented. Run SCANDISK
	and defragmenter to check the condition of your
	files and disk. Refer to your OS documentation
	or online HELP for information on running
	SCANDISK and the defragmenter.

	As a last resort, reformat the hard disk. Then,
	reload the operating system and other files.
	If problems persist, contact your dealer.

DVD-ROM drive

For more information, refer to Chapter 4, Operating Basics.

ProblemProcedure

You cannot access a Make sure the drive's drawer is securely closed. CD/DVD in the drive Press gently until it clicks into place.

Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up.

A foreign object in the drawer could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object.

Check whether the CD/DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. See the Mediacare section in Chapter 4 for details on cleaning.

ROUBLESHOOTINGT

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Toshiba A60 user manual DVD-ROM drive, ProblemProcedure

Contents

Page Trademarks CopyrightDisclaimer FCC information FCC notice Declaration of Conformity Infor- mation FCC conditions Contact Vcci Class B Information Modem warning notice Conformity Statement Network Compatibility Statement Japan regulationsRegion selection Redial Pursuant to FCC CFR 47, Part Type of serviceTelephone company procedures If problems arise Instructions for IC CS-03 certified equipmentDisconnection Fax brandingPage Modem warning notice for Australia AT&F AT&W AT%TE=0 ATZ Any 30 minute period for any single manual call initiation, General conditions Optical disc drive standards CFR Locationofofthether requiredlabellabel DVD-ROM drive safety instructionsToshiba Samsung SD-C2612 DVD-R/-RW drive safety instructions Toshiba Samsung SD-R6332 Matsushita UJ-811BTJA-A Pioneer DVR-K13TBA CD-RW/DVD-ROM drive safety in- structions Matsushita UJDA760 Toshiba Samsung SD-R2512 Location of the required label DVD +-R/+-RW drive safety instruc- tions Pioneer DVR-K13TBT Hlds GWA-4040N DVD Super Multi drive safety instruc- tions Matsuahita UJ-820B Teac DV-W24E NÅR SIKKERHEDSAF-BRYDER Page Table of Contents Restoring the preinstalled software from Getting StartedOperating Basics Xxvi Xxvii Writing CDs on CD-RW/DVD-ROM drive Xxviii Power and Power-Up ModesKeyboard HW Setup and Passwords TroubleshootingOptional Devices Xxix Appendixes Glossary Index Manual contents Preface Conventions AbbreviationsIcons Keys Key operation DisplayMessages Conventions General Precautions Stress injury Heat injuryPressure or impact damage Xxxv PC card overheating Mobile phoneCentral Processing Unit CPU Performance Disclaimer Xxxvi Hardware Equipment checklistChapter Software Features ProcessorMemory Disks DVD-ROM DVD-R DVD-RW CD-DA Display DVD-R DVD-RW DVD+R DVD+RW DVD-RAM CD-DA Ports PowerKeyboard Communications SlotsMultimedia Software Special featuresSecurity Or hardware access for a time specified. You can specify Utilities Utilities Toshibapc Options Options Chapter Grand TourFront with the display closed Left side IN-1 M Emory C ARD Right side Right side Back side LAN Jack Back side Underside Underside of the computer Cover Front with the display openFront with the display open Grand Tour System indicators System indicatorsPower source/system indicators Keypad overlay indicators Keyboard indicator IndicatorUSB diskette drive USB diskette drive Writable discs Optical Media driveRegion codes for DVD drives and media Optical Media drive DVD-ROM driveCD-RW/DVD-ROM drive DVD-R/-RW drive DVD+-R/+-RW drive AC adaptor DVD Super Multi driveAC adaptor DVD+RW write Grand Tour Getting Started General conditions Setting up your work spacePlacement of computer Setting up your work space Seating and posture Lighting Work habits Connecting the AC adaptor Connecting the AC adaptor Turning on the power Opening the display Turning off the power Shut Down mode Boot modeStarting up for the first time Starting up for the first time Hibernation mode Benefits of hibernation Select Hibernate Open Toshiba Power SaveSelect Turn Off Computer Standby mode Benefits of standby Executing standby Click Start, click Turn Off Computer and click Stand by Restarting the computer Using the Touch Pad Operating Basics Using the USB diskette drive Connecting 3 1/2 diskette drive Using optical media drives Disconnecting 3 1/2 diskette drive Loading discs Pressing the DVD-ROM eject button Pulling the drawer open Closing the DVD-ROM drawer Removing discs Removing a CD/DVD Audio/Video controls Writing CDs on CD-RW/DVD-ROM driveNext and Previous buttons Play/Pause and Stop buttons Before writing or rewriting Writing CDs on CD-RW/DVD-ROM drive When writing or rewriting Disclaimer CD-RW/DVD-ROM drive Writing CD/DVDs on DVD-R/-RW drive Important message DVD-R/-RW drive When writing or rewriting Important message DVD+-R/+-RW drive Writing CD/DVDs on DVD+-R/+-RW driveDisclaimer DVD-R/-RW drive Pioneervideocorporation DVD+R Mitsubishichemicalcorporation Disclaimer DVD+-R/+-RW drive Writing CD/DVDs on DVD Super Multi drive Important message DVD Super Multi drive Writing CD/DVDs on DVD Super Multi drive When writing or rewriting Disclaimer DVD Super Multi drive RecordNow! Basic for Toshiba Data Verification DLA for Toshiba When WinDVD Creator 2 Platinum is used Video Installing InterVideo WinDVD Creator How to make a DVD-Video How to learn more about InterVideo WinDVD Creator Important information for use Media care CD/DVDs Diskettes Modem Region selection Modem Selection SettingProperties menu Connecting Dialing Properties Wireless communications DisconnectingWireless LAN Radio links Wireless communication switch Wireless communication Indicator Connecting LAN cable LAN Cleaning the computer Disconnecting LAN cable Moving the computer Heat dispersal Keyboard Typewriter keys Emulating keys on enhanced keyboard F1 … F12 function keysSoft keys Fn key combinations Soft keys Fn key combinations Hotkeys Display clarity increases with the brightness level Wireless setting Fn + F8 are not used Windows special keys Keypad overlayFn Sticky key Turning on the overlays Arrow mode Numeric mode Temporarily changing modes Temporarily using normal keyboard overlay onTemporarily using overlay overlay off Generating Ascii characters Hold Alt + Fn Power and Power-Up Modes Power conditions Power conditions DC in indicator Power indicatorsBattery indicator Battery Battery typesPower indicator Safety precautions Care and use of the battery packReal time clock battery Modes Care and use of the battery pack Charging the batteries Time ProceduresBattery charging notice Monitoring battery capacity Maximizing battery operating time Retaining data with power off Extending battery life Replacing the battery pack Removing the battery pack Slide the locking latches to the unlocked position Starting the computer by password Installing the battery pack Power-up modes Panel power offWindows utilities System Auto Off HW Setup Accessing HW Setup General HW Setup windowPassword HW Setup window Parallel Port Mode Parallel/Printer Boot Priority Boot Priority Options Enter USB Power devices Cards / I/OPeripheral devices Other Installing a PC card PC cards Removing a PC card PC cards Installing an SD card/MultiMediaCard/Memory Stick SD card/MultiMediaCard/Memory Stick Removing an SD card/MultiMediaCard/Memory Stick Removing the SD card/MultiMediaCard/Memory Stick Installing memory module Memory expansion Memory expansion Removing memory module Seat the cover and secure it with one screw USB FDD Kit Additional battery pack 12 CellAdditional AC adaptor Parallel printer External monitor Television Television Connecting a television Security lock Preliminary checklist TroubleshootingProblem solving process Analyzing the problem System start-up Hardware and system checklistHardware and system checklist Power Self test Problem Procedure Even though the DC in indicator stops blinking Battery Password LCD panel Hard disk drive ProblemProcedure DVD-ROM Check whether the CD/DVD is dirty. If it is, wipe it No obstruction. Remove any foreign object DVD +-R/+-RW drive Grand Tour DVD-RAM Diskette drive Infrared port Printer Pointing device Touch Pad Hardware icon USB mouse Click the Pointer Options tab PC card Monitor TV output signal Sound system USB Modem No Carrier Standby/Hibernation LAN Wireless LAN Link IEEE1394 Where to write Toshiba supportBefore you call Toshiba support OutsideofEurope Australia Appendixes Specifications Appendix a Built-in Modem Appendix B Display Controller and ModesDisplay controller Video Modes AT Commands Repeat last commandAppendix C +++ Escape sequence Bn Communication standard setting Dn Dial En Echo command Hn Hook controlRequest ID information Appendix C Mn Monitor speaker mode Nn Modulation handshake Qn Result code control On Return on-line to data modeSelect pulse dialing Vn DCE response format Xn Result code selection, call progress monitoring Dial tone detect Busy tone detectZn Recall stored profile Cn Data Carrier Detect DCD control Load factory settings Dn DTR control Self-test commands Gn V.22bis guard tone controlKn Local flow control selection Select Pulse Dial Make/Break Ratio WW Zn=x Store telephone number Display Current ConfigurationStore current configuration \Nn Error control mode selection \Qn Local flow control selection View numbers in blacklist Cn Data compression control Registers Register valuesAppendix D ATSn? S2 AT escape character user defined S3 Command line termination character user definedS1 Ring counter S5 Command line editing character user defined S4 Response formatting character user definedS6 Wait before dialing Appendix D S7 Connection completion time-out S8 Comma pause timeS11 Dtmf dialing speed S12 Escape guard time S37 Dial line rate Result Code Numeric Description AT command set result codesResult code summary Delayed Function Transmission speed ModeAppendix E Table E-1 Result codes for a V.90 connection AT Command Appendix E Wireless LAN Card specificationsRadio characteristics Appendix F User’s Manual Wireless Ieee 802.11 Channels Sets Revision BSupported frequency sub-bands Wireless Ieee 802.11 Channels Sets Revision a Appendix F Wireless Channels Sets Turbo Mode Power Cord and Connectors Appendix G USA and Canada Australia Europe Appendix H Installing the modem boardInternal Modem Guide Removing the modem board Parts Numbers Appendix Glossary Glossary-1 AccuPoint Glossary-2 Byte Glossary-3 Cache memory Glossary-4 Delete Glossary-5 Device driver Glossary-6 Host computer Glossary-7 Hot dock/undock Glossary-8 Modem Glossary-9 Monitor Glossary-10 RAM Glossary-11 Restart Glossary-12 Write protection Glossary-13 Index Index-1 Index-2 Index Index-3 Index-4