TROUBLESHOOTING
User's Manual
Some CD/DVDs | The software or hardware configuration may be | |
run correctly, but | causing a problem. Make sure the hardware | |
others do not | configuration matches your software’s needs. | |
| Check the CD/DVD's documentation. | |
| Check the type of CD/DVD you are using. The drive | |
| supports: |
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| Mode 2, |
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| Method 2 |
Check the region code on the DVD. It must match that on the
If problems persist, contact your dealer.
CD-RW/DVD-ROM drive
For more information, refer to Chapter 4, Operating Basics.
Problem | Procedure |
You cannot access | Make sure the drive’s drawer is securely. |
a CD/DVD in the | Press gently until it clicks into place. |
drive |
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| Open the drawer and make sure the CD/DVD is |
| properly seated. It should lie flat with the label |
| facing up. |
| A foreign object in the drawer could block laser light |
| from reading the CD/DVD. Make sure there is no |
| obstruction. Remove any foreign object. |