TROUBLESHOOTING

User's Manual

Some CD/DVDs

The software or hardware configuration may be

run correctly, but

causing a problem. Make sure the hardware

others do not

configuration matches your software’s needs.

 

Check the CD/DVD's documentation.

 

Check the type of CD/DVD you are using. The drive

 

supports:

 

 

DVD-ROM:

DVD-ROM, DVD-Video

 

CD-ROM:

CD-DA, CD-Text, Photo CD (single/

 

 

multi-session), CD-ROM Mode 1,

 

 

Mode 2, CD-ROMXA Mode 2 (Form1,

 

 

Form2),EnhancedCD(CD-EXTRA),

 

 

CD-G(Audio CD only), Addressing

 

 

Method 2

Check the region code on the DVD. It must match that on the DVD-ROM drive. Region codes are listed in the Optical media section in Chapter 2, The Grand Tour.

If problems persist, contact your dealer.

CD-RW/DVD-ROM drive

For more information, refer to Chapter 4, Operating Basics.

Problem

Procedure

You cannot access

Make sure the drive’s drawer is securely.

a CD/DVD in the

Press gently until it clicks into place.

drive

 

 

Open the drawer and make sure the CD/DVD is

 

properly seated. It should lie flat with the label

 

facing up.

 

A foreign object in the drawer could block laser light

 

from reading the CD/DVD. Make sure there is no

 

obstruction. Remove any foreign object.

9-10

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Toshiba A60 user manual Dvd-Rom