9-11
T
ROUBLESHOOTING
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to
Media care
section in Chapter 4
for details on cleaning.
Some CD/DVDs The software or hardware configuration may be
run correctly, but causing a problem. Make sure the hardware
others do not configuration matches your software’s needs.
Check the CD/DVD’s documentation.
Check the type of CD/DVD you are using. The drive
supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CDTM
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROMXA Mode
2 (Form1,Form2), Enhanced CD(CD-
EXTRA),CD-G(Audio CD only),
Addressing Method 2
Recordable: CD-R, CD-RW
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the

Optical media

section in Chapter 2,
The Grand Tour
.
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions :
Use only media recommended by TOSHIBA. Do not use the mouse or keyboard during
writing.
Use only the software supplied with the
computer for recording.
Do not run or start other software during writing. Do not jar the computer during writing.
Hardware and system checklist