TROUBLESHOOTING
User's Manual
A foreign object in the drawer could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. See the Media care section in Chapter 4 for details on cleaning.
Some CD run correctly | The software or hardware configuration may be | ||
, but others do not | causing a problem. Make sure the hardware | ||
| configuration matches your software’s needs. | ||
| Check the CD/DVD’s documentation. | ||
| Check the type of CD/DVD you are using. The drive | ||
| supports: |
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| Mode 2, |
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| (Form1,Form2), Enhanced CD(CD- |
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| Addressing Method 2 |
| Check the region code on the DVD. It must | ||
| match that on the DVD Super Multi drive. Region | ||
| codes are listed in the Optical media section in | ||
| Chapter 2, The Grand Tour. | ||
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Cannot write correctly | If you have trouble writing, make sure you are | ||
| observing the following precautions : | ||
| • | Use only media recommended by TOSHIBA. | |
| • | Do not use the mouse or keyboard during | |
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| writing. |
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| • | Use only the software supplied with the | |
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| computer for recording. | |
| • | Do not run or start other software during writing. | |
| • | Do not jar the computer during writing. | |
