Troubleshooting
Self Test
When the computer starts up, the
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This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating system.
Depending on how the Boot Priority is set in the Hardware Setup, the computer tries to load first from drive A then from drive C, or first from drive C then from drive A.
If any of the following conditions are present, the self test failed:
■The computer stops and does not proceed to display information or messages.
■Random characters appear on the screen, and the system does not function normally.
■The screen displays an error message.
Turn off the computer and check all cable connections. If the test fails again, contact your dealer.
Power
When the computer is not plugged into an AC adaptor, the battery pack is the primary power source. However, your computer has a number of other power resources, including intelligent power supply and Real Time Clock battery. These resources are interrelated and any one could affect apparent power problems.
This section provides check lists for AC adaptor and the main battery. If you cannot resolve a problem after following them, the cause could lie with another power resource. In such case, contact your dealer.
Overheating Power Down
If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost.
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