Troubleshooting
AC Power
If you have trouble turning on the computer with the AC adaptor connected, check the DC IN/Battery indicator. Refer to Chapter 6, Power and Power- up Modes for more information.
Problem | Procedure |
AC adaptor doesn’t | Check the connections. Make sure the cord is |
power the computer | firmly connected to the computer and a power |
| outlet. |
|
|
| Check the condition of the cord and terminals. If |
| the cord is frayed or damaged, replace it. If the |
| terminals are soiled, wipe them with cotton or a |
| cleaning cloth. |
| If the AC adaptor still does not power the |
| computer, contact your dealer. |
Battery
If you suspect a problem with the battery, check the DC IN/Battery indicator. For information on indicators and battery operation see Chapter
6, Power and
Problem | Procedure |
Battery doesn’t power | The battery may be discharged - connect the AC |
the computer | adaptor to recharge the battery. |
|
|
Battery doesn’t charge | If the battery is completely discharged, it will not |
when the AC adaptor | begin charging immediately. Wait a few minutes. |
is attached |
|
| If the battery still does not charge, make sure the |
| outlet is supplying power. Test it by plugging in an |
| appliance. If it doesn’t work, try another power |
| source. |
|
|
| Check whether the battery is hot or cold to the |
| touch. If the battery is too hot or too cold, it will |
| not charge properly. Let it reach room |
| temperature. |
|
|
| Unplug the AC adaptor and remove the battery to |
| make sure the terminals are clean. If necessary |
| wipe them with a soft dry cloth dipped in alcohol. |
| Connect the AC adaptor and replace the battery. |
| Make sure it is securely seated. |
|
|
User’s Manual |
