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Toshiba CT manual Caller ID/ANI/DNIS Information Mode, Dnis, ANI/Caller ID

Models: CT

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Caller ID/ANI/DNIS Information Mode

LCD Operation

Caller ID/ANI/DNIS Information Mode

Caller ID/ANI/DNIS Information Mode

Automatic Number Identification (ANI) information cannot co-exist on the same telephone LCD with Dialed Number Identification Service (DNIS) information. If your system is programmed to receive both ANI and DNIS information on incoming calls, press 3DJH while the call is ringing to alternate between DNIS and ANI/Caller ID LCD displays. After you answer the call, you can not alternate between displays.

DNIS

Incoming DNIS telephone numbers can be correlated in the system database with assigned DNIS names. These names, up to 16 alphanumeric characters, display on your telephone’s LCD, enabling incoming calls to be instantly identified and appropriately answered. Table 10 shows DNIS samples.

ANI/Caller ID

If your telephone is programmed to receive Caller ID names and numbers, the calling party’s name displays. Table 10 shows ANI samples. If Caller ID was activated, then the caller’s name and/or number would appear on the first line.

➤To display the number while the call is ringing

➤ While the call is
➤ While the call is		MR. JONES
ringing, press 3DJH.		MR. JONES
ringing, press 3DJH.		LINE 3 RINGING

➤To activate the Caller ID/ANI or DNIS display mode

➤Press 0RGH + . (The system default is ON.)

➤To deactivate the Caller ID/ANI or DNIS display mode

➤Press 0RGH + .

84	Strata DK Digital Telephone 5/99

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Toshiba CT manual Caller ID/ANI/DNIS Information Mode, Dnis, ANI/Caller ID, To display the number while the call is ringing

Contents

includes LCD, Add-on Module, and Direct Station Selection Console Digital Telephone User GuideDigital Business Telephone Systems Publication Information Contents Chapter 2 - FeaturesIntroduction Chapter 1 - The Grand TourContents Forced Account Codes Verified/Non-VerifiedVoluntary Account Codes Verified/Non-Verified Contents SubaddressChapter 3 - LCD Operation Chapter 4 - Add-on Module/DSS Console Chapter 4 - Add-on Module/DSS ConsoleStrata DK Digital Telephone 5/99 Introduction How to Use This Guide Organizationviii IntroductionConventions Important! Calls attention to important instructions or informationSystem Administrator Guide Related DocumentsDigital Telephone Quick Reference Guide PC/Data Interface User Guide Refer to the following documents for more informationThe Grand Tour Handset Red/Green LED Indicators Dial Pad Strata DK Digital Telephone 5/99LCD Display LCD Control/Soft Key Buttons Flexible Buttons Fixed ButtonsButtons Fixed ButtonsFixed Button Definitions Continued ButtonDefinitions call. See “Automatic Hold” on PageFlexible Buttons Line ButtonsDirectory Number DN Buttons If you have an LCD telephone, you can find out the actual Directory DN =Feature Buttons 50 MW/50 11-1 11-2 10-1 10-210-1 10-2 10-3 11-1 11-2 LCD Buttons LED Indicators Volume Controls On-hook/Off-hookOn-hook/Off-hook Volume Controls Using Vol /Vol with Other ButtonsFeature The Grand TourVolume Controls The Grand TourStrata DK Digital Telephone 5/99 Features Before You BeginAutomatic Line Selection Signaling Quick ReferenceRinging Line Preference Making an Internal CallMaking an Outside Call Making an Outside Call to an ISDN Trunkor 3RROHG/LQH *US On-Hook Dialing Answering CallsNO LINE 10 RINGING NO 210 CALLING Account Code Calls Incoming Call NotificationForced Account Codes Verified/Non-Verified Voluntary Account Codes Verified/Non-VerifiedAlarm Reset To dial using a Voluntary Account CodeTo reset the alarm If the code is invalid, you hear twoAlert Signaling To send an Alert SignalAttendant Console Calling To call any attendant consoleAutomatic Busy Redial ABR To activate ABRTo cancel ABR Automatic Callback ACBTo set ACB To cancel ACB to busy or DND station To switch between callsAutomatic Hold To use Automatic HoldTo enable/cancel BGM on your telephone speaker BGM Over Telephone SpeakersCall Forward Call Forward Modes Call ForwardUsing Call Forward Buttons Using Access CodesLCD Telephones Make CF CallCall Forward-All Calls Call Forward-BusyTo cancel a Call Forward-All Calls To cancel a Call Forward-Busy To cancel a Call Forward-No AnswerCall Forward-No Answer To cancel a Call Forward-Busy/No Answer Call Forward-Busy/No AnswerCall Forward-Fixed Call Forward-ExternalTo cancel a Call Forward-External Remote Destination Change To change the destination numberCall Park Orbits To park a callCall Park and Page To retrieve a parked callTo park and page a call Call Pickup DN PickupDirected Call Pickup Group PickupTo use directed call pickup To pick up a ringing CO line in a tenant systemCall Transfer with Camp-on Page/Internal Call PickupTo pickup a page or internal call To transfer a callCall Waiting To answer a waiting call by placing the current call on-holdConference Calls To make a conference callDate/Time/Day Adjustment Direct Inward System Access DISADISA Calls - Internal DISA Calls - External Direct Inward System Access DISADirect Station Selection DSS Buttons Hotline Do Not Disturb DNDTo connect directly to another station’s PDN To activate/deactivate DNDDoor Locks To unlock a doorDoor Phones To answer a door phone callTo call/monitor a door phone To call from a door phone“Feature Access Codes” on Page DTMF Tone Dialing with * and # To output and DTMF tones on a telephone without a 6SHHGLDObuttonEmergency Ringdown/Hotline Service Group ListeningHandsfree Answerback To activate group listeningHandsfree Monitoring To use handsfree monitoringISDN Outgoing Calling SubaddressTo make an outgoing call to an ISDN trunk To make an outgoing call with a subaddress to an ISDN trunkMessage Waiting Message Waiting Light on PDNTo answer a Msg light To cancel the Msg light To cancel PhDN/MWMessage Waiting Light on PhDN/MW To respond to PhDN/MWTo cancel a message light set on another station Microphone Cut-OffMessage Waiting Light on Another Telephone To set a message waiting light on another telephoneTo make an OCA call Voice First Signaling To make an OCA call Tone SignalingOff-hook Call Announce OCA HS-OCA SP-OCATo answer an HS-OCA talkback call To disconnect an HS-OCA call to your stationOverride Calls Busy Override Do Not Disturb OverrideExecutive Override “How to Use SoftPrivacy Override Toll Restriction OverrideYou no longer hear dial tone and your LCD prompts you to enter a codePage Announcements All Call PageTo make a page announcement To make an All Call PageTo set/cancel privacy Privacy On-LinePrivacy Release To use Privacy ReleaseRelease and Answer Saved Number RedialTo release an active call and answer an incoming call To save a telephone numberTo answer an incoming call using speakerphone SpeakerphoneTo change from speakerphone to handset To change from handset to speakerphoneSpeed Dial To store/replace a telephone number on a Station Speed Dial buttonTo make a call using a Speed Dial button or access code To clear a telephone number on a Station Speed Dial buttonTo program one-touch telephone number dialing Speed Dial-Advanced Features Feature Access CodesTo store a feature onto a 6 button To store a feature onto a codeFeatures Feature Access CodesFeatures Feature Access Code SequenceSpeed Dial Pause and Flash Storage Speed Dial Number Linking To link station/system speed dial numbersLinked Speed Dial Example To use the new linkTimed Reminders Chain Dialing Speed Dial NumbersTo chain dial Speed Dial numbers To set a timed reminderTo cancel a Timed Reminder To connect two outside lines using a DN button Tone/Pulse DialingTwo Tandem CO Line Connection DN ButtonTo connect two outside lines using a /LQH button CO Buttons3. Press another CO Voice Mail Integration SupervisionMessage Mailbox To supervise a tandem call and release itTo cancel the mailbox number Message RetrievalTo assign a voice mail message mailbox number To assign the message retrieval sequenceTo cancel automatic retrieval To retrieve messages with 0VJ or PhDN/MW buttonMultiple Message Retrieval LCD Telephones To cancel Call Forward Call Forward to Voice SystemsTo forward calls to voice mail Features Voice Mail IntegrationStrata DK Digital Telephone 5/99 LCD Operation Control ButtonsControl Button Definitions Continued ButtonDefinitions Dial Lost Calls” on PageExit from any Mode Soft KeysTo turn Soft Keys ON To turn Soft Keys OFFHow to Use Soft Keys Example Using Soft Keys to Make a Conference CallSoft Key Display To Use Soft Keys to Make a Conference Calll2. To transfer to a station, press STA Soft Key Prompts Busy Lamp Field BLF Display To display the BLFCaller ID/ANI/DNIS Information Mode To activate the Caller ID/ANI or DNIS display modeTo deactivate the Caller ID/ANI or DNIS display mode DNISCall Park Orbit List Display Retrieve and Auto Dial Lost Calls To view lost callsTo delete lost call Messages, Memos, and Name Display To Auto Dial the lost callThe previous lost call displays To enter LCD characters Each character the cursor transverses is deletedMessages System Messages 60~64 System Messages 65~99Station Messages To enter/store a station messageTo set an advisory message for incoming calls or a PDN +or ~ system To cancel an advisory message that has been set at your station To set a advisory station message for a remote stationPress /&0VJ6HOHFW Message Notifications Notification Station MessagingTo set a notification station message To cancel the message from the telephone that set the message To receive a notification station messageGroup Notification Station Messaging Silent Messaging Busy Station To receive a notification messageTo send a message to a busy station To cancel the message from the telephone that set the messageMemos Speed Dial MemosTo program Speed Dial names and numbers To display the Speed Dial number and memo To dial a Speed Dial numberTo check a speed dial number enter LCD characters” on PageName/Number Display Timed RemindersTo enter name/number information To clear name/number display NO USER NAME RESET NO DATE DAY TIMETOSHIBA EXT DATE DAY TIME NO TOSHIBA EXT To erase name/number display mode to enter blanksPress DN + Current information displays on theAdd-on Module/DSS Console DADMFirst DADM Second DADMStrata DK Digital Telephone 5/99 201 200DSS Console DSS ConsoleFeatures DSS ButtonCalling a Station Transfer to an Idle StationCall Transfer with Camp-on To transfer call to a busy stationCall Answering CO Line Speed DialPaging Call Forward Override DSS OverrideTo enable/disable night transfer Night TransferTo override call forward with your DSS Console Features Add-on Module/DSS ConsoleStrata DK Digital Telephone 5/99 Access Codes CO Line Access CodesTo access a line Feature Access Codes Paging Access CodesTo enter a paging group access code Speed Dial Access Codes Speed Dial Access CodesAdd-on Module/DSS Console Speed Dial Number LinkingSystem System Speed Dial Codes that can be Linked toCentrex Feature Buttons Centrex ApplicationFlexible Directory Numbering Ringing RepeatDelayed Ringing Delayed RingingStrata DK Digital Telephone 5/99 Button Labels $FFRXQW&RGH$ODUP5HVHW $OO&DOO3DJHFeature Button Definitions Continued Add-on Module/DSS Console2000-series DefinitionsFeature Button Definitions Continued 2000-seriesDefinitions TelephoneFeature Button Definitions Continued Add-on Module/DSS Console2000-series DefinitionsFeature Button Definitions Continued Add-on Module/DSS Console2000-series DefinitionsDelayed Ringing Add-on Module/DSS ConsoleStrata DK Digital Telephone 5/99 Index Index buttons, 15, 47, 69, 119 feature codes access codes