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Toshiba e-STUDIO20, e-STUDIO25, e-STUDIO16 manual Simple Troubleshooting, Copier does not start

Models: e-STUDIO25 e-STUDIO20 e-STUDIO16

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3. SIMPLE TROUBLESHOOTING

Check the following items and, if the problem still occurs, call for service.

Copier does not start

Items to be checked	Countermeasure	Reference page

Is the power cord plug firmly	Insert the power cord plug firmly.	8
inserted in the outlet?

Is the front cover firmly closed?	Close the covers properly.	_

Is the bypass feed unit cover		_
firmly closed?

Display does not change when keys are pressed

Items to be checked	Countermeasure		Reference page

Is the copier in the Energy	Press any key except for the	key.	_
Saving mode?	(It takes a while until the copier becomes
	ready.)

Is a department code required?	Input the correct department code.		1-13
Is the code correct?

Is the “Warming up” message	Wait until the copier becomes ready.		1-10
displayed?

9

9-5

Image 170

Toshiba e-STUDIO20 manual Simple Troubleshooting, Copier does not start, Display does not change when keys are pressed

Contents

Page Page ‘Low Power Mode’ Default Time ‘Super Power Save Mode’ Default Time‘Low Power Mode’ ‘Sleep Mode’ Default TimeToshiba Quality is Second to None Supplies / PartsGeneral Toshiba Quality is Second to NoneToners Preface Features of the e-STUDIO16/20/25 PrefaceTable of Contents Table of Contents When the Graphic Symbol Flashes 10-1Precautions InstallationPage Page Before Making Copies STUDIO20/25 Description of the Optional EquipmentSTUDIO16 Brightness control Description of the Digital CopierMain Components Description of the Digital Copier Control PanelAutomatic Function Clear Mode Arrow KeysMessage Display Panel Handling and Storing Paper PaperAcceptable Paper Types and Sizes Pay attention to the following pointsPaper Changing the Paper Size of the CassetteInstall the cassette into the copier TipAuto Job Start Turning on the Power Switch / Auto Job StartReady message appears Selectkey .DEFAULT Settings and press Cassette Size SettingSelect 01.MACHINE Defaults and press the key Press the key to enter the program menuRepeat steps 4 to 6 to specify the paper size for other Paper cassettes, as necessaryPress Key to return to the initial screen for Copying Enter the 5-digit department code, and press key Department CodesMake copies, as you would normally 14BEFORE Making Copies HOW to Make Copies General Copying Procedure Copying Procedure Place originalsKey Set the desired copy modesPress Setting Originals OriginalsPlacing the Original on the Glass Setting Originals 6HOW to Make CopiesPage Place the original Interrupt CopyingPress Key After interrupt copying is finished, press the key againBasic Menu Paper Selection Automatic Paper Selection APSSelect original size A4-R A5-R Manual Paper Selection Select desired copy mode and quantity as requiredPaper Selection Bypass Copying Reset Place sheets of copy paper on the stack feed bypass Bypass Copying by Specifying the Copy SizeSelect the desired copy size Using Automatic Magnification Selection AMS Press the key Reduction and Enlargement CopyingSelect the desired image density and copy quantity Press Key or Reduction and Enlargement CopyingReduce/Enlarge Press Key and go to stepOr key. Then press the key Select the desired reproduction ratio usingUse the or keys and select Zoom UP DOWN. Press the key Xxxx-Yxxx% appears next to zoom on the display ZoomKey on the control panel Place the original and press Key Copying in the Manual Mode Press KeyCopying with Copy Density Selection Select Manual by pressing the key Then press the keyCopying with Copy Density Selection Press the or key to select the desired image densityCopy quantity If necessary, adjust the image densityOriginal Image Quality Selection Place the originals on the feed tray or on the glass16BASIC Menu Edit Menu Duplex Copying Confirm that Duplex is highlighted on the screen Sided Originals 1-Sided Copies default settingTo the initial screen for copying Key to returnConfirm thatDUPLEX is highlighted on the screen Duplex CopyingSided Originals 2-Sided Copies How to place originals Reproduction ratio and copy quantity Then press Key Select 1 2 by pressing Key. PressSelect the desired paper cassette, image density Place the first page of the originals first side onHow to place originals on the glass Press the key on the control panel while Sided Originals 1-Sided Copies Place the originals on the feed tray Press the keyPress Key Specify the Book Margin then press Select the desired copy mode usingBook-Type Originals 2-Sided Copies NecessaryKey when finished Press Key to select the desired paper Cassette. PressAppears Press Key to display the Dual Reverse. Then press Dual page CopyingInitial screen for copying. The Edit Menu screen Press the key and select ON. Then press the keyImage Shift Copying Specify the margin by using KeyDefault margin is 7 mm Edge Erase Copying Press the key and select 2IN1 or 4IN1 Then press the key Sided originals IN-1Copy quantity IN-1/4-IN-1Select the desired paper cassette, image density, Select YES, set the next original and press the key While the Next Original? screen is being shown, ifKey and specify whether the originals Magazine SortAre single-side or duplex. Then press Key Select YES, set the next original and press the key Magazine Sort Press the key to return to the initial screen for copying AnnotationPress the key while ANNOTATIONis displayed Press the key to display ANNOTATION. ThenAnnotation Press the key to displayEDITING. Then press EditingMirror Image Press the key to displayMIRROR. Then pressKey Press the key and select NEG/POS. Then EditingNegative/Positive Reversal JOB Build Place the original on the glass or feed tray and pressCopying Mixed Size Originals Place the originals on the original feed tray Press the keySelect desired copy modes JOB MemoryStoring a New Combination of Copy Modes To MEMORY4. Then press the keyJOB Memory Paper Type Menu List Program Menu Walkup Screen Select02.WALKUP SCREENand press the keyTimers Auto ClearSelect 03. Timers and press the key TimersAuto Low Power Select 2. Auto LOW Power and press the keyAutomatic Sleep Select 01. Machine Defaults and press the keySelect the desired Automatic Sleep Time by using Select 3. Auto Sleep and press the keyClearing the Super Energy Saver mode Clearing the Automatic Sleep modeSelect 2.ON and press the key Weekly TimerSelect the 04. Weekly Timer and press the key Weekly Timer Sunday Monday Tuesday Enter a turn off time for the copier and press the keySelect 04. Weekly Timer and press the key Canceling WeeklyTimerSelect01. Machine Defaults and press the key Select 1.OFF, and press KeySelectkey. the desired volume control and press Speaker VolumeRepeat steps 5 to 7 to adjust the volume of other Key to adjust the volumeDepartment Code Department Code SettingDepartment Code Setting Select 1.YES or 2.NO and press the keyEnter the desired master code and press Department CodeMaster Code Entry Department Code Entry Enter a department number and pressClearing Department Code Counters Select 4.COUNT Clear and press KeyDeleting Department Code Select 1.DELETE and press KeyChange Department Code Setting Enter a department code and press Key Same department code cannot be entered for otherReport Printing Select 1.DEPARTMENT Code and press the keyCanceling/Resuming Department Management Copy Setup Screen returns to the Copy Setup screenCopy Setup Select 02.IMAGE Mode and pressSelect 02.COPY Setup and press Key Key to enter the manual modeSelect 04.FINISHING and press Select a paper ejection method and press the keySelect 01. Date & TIME. Then press the key Select 03. Initial SETUP. Then press the keyDate and Time Set the system for 12 hours or 24 hours operationDate and Time Key.Select 04. Month MODE. Then pressCheck that all the settings are correct Select and minute 00 to 59 by using the numericSelect AM or PM by using Key Enter the hour 00 to 12 if 12HR format has beenSelect the desired display language and press the key Change Display Panel LanguageSelect 02.LANGUAGE and press the key Message display panelFunction List Total Counter Finishing Mode Selection Offset Tray option Finishing Mode SelectionFinisher option for e-STUDIO20/25 only Job Separator optionPress the key. TheFINISHING screen appears NON-SORT CopyingConfirm that Nonsort is displayed. Then press Key Place the originals in the feeder Key and select the sort modeSort Copying If Finishingsort is not displayed, pressCopier starts copying and collates the copies into sets Offset Copying Alternation Alternation Select YES, set the next original and pressCopier starts copying. In this copying mode, as sets Keys Select the Staple modeStapling Ratio Press KeySelect Staple from the Finishing menu by pressing When the optional Stapler kit is installed StaplingWhen the Graphic Symbol Flashes Description of the Graphic Symbols Push the cassette straight in until it comes to a stop Loading PaperAdding Paper to the Cassettes Loading Paper Close the cover of the large-capacity feederReplacing Toner Cartridge Replacing Toner Cartridge STUDIO16 B a aAdditional Explanation STUDIO20/25Open the stack feed bypass Replacing Process UnitReplacing Process Unit Automatic duplexing unitsAlways hold the Process Unit by the colored handle Replacing Process Unit Replacing Ozone Filter Clearing Paper JAM Press the button to unlock and open the coverPage Clearing Paper JAM Lift the original trayPage Paper Misfeed in the Large-Capacity Feeder Option for e-STUDIO20/25Open the cover Remove any misfed paper Reset the paper on the bypass tray 18WHEN the Graphic Symbol Flashes Page Automatic duplexing unit to normal position if installed Page It pushing down the blue lever Page Adding Staples Page Adding Staples Staple kit optionInsert the cartridge until it clicks Removing Jammed Staples Attach the finisher to the copierSlide forward and lift up the staple cover Press the lever 1 and pull up the staple guide knobRemoving Jammed Staples Calling for Service Periodic Maintenance User Test Mode Automatic Test Mode Auto TestIndividual Test Mode Individual Test SummaryADF Test ADF Test Number CORRECT? YES KEY Test Select02.INDIVIDUALTEST and press KeyIf even one LED did not light, select the 2.NG LED TestIf all the LEDs turned on, select the 1.OKand press LCD Test If all elements of the LCD turned on and off normallyAfter checking, press Key If the volumes are output normally, select1.OKSpeaker Test Switch Test Test Print Printing a Test Result Maintenance Items to inspect once a week Daily InspectionItems to inspect every morning Cleaning the Wire Close the front coverCleaning the Wire Copier does not start Simple TroubleshootingDisplay does not change when keys are pressed Copy density is too low Simple Trouble ShootingCopies are stained Copy density is too highFunctions cannot be set Copy images are blurredImages are partially missing 8MAINTENANCE Specifications & Options STUDIO16/20/25 Specifications Reversing Automatic Document Feeder Specification of OptionsAutomatic Document Feeder Paper Feed Unit Specification of OptionsAutomatic Duplexing Unit Job Separator Offset TrayStapler Finisher for e-STUDIO20/25 onlyStack Feed Bypass Memory Kit Copy Function Combination Matrix STUDIO16/20/25 Copy Function Combination Table10-9 10-10SPECIFICATIONS & Options