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Toshiba satellite p100 manual Troubleshooting flowchart 1/2

Models: satellite p100

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Troubleshooting Specifications Install Error codes System Block Diagram Bluetooth KBC Error HDC Error Wireless LAN card System Configuration Diagnostic Programs

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2 Troubleshooting Procedures

Figure 2-1 Troubleshooting flowchart (1/2)

4	Satellite P100 Maintenance Manual(960-Q02)

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Toshiba satellite p100 manual Troubleshooting flowchart 1/2

Page 61 Page 63

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Contents

Toshiba Corporation File Number 960-Q02 Copyright Safety Precautions Preface Satellite P100 Maintenance Manual 960-Q02 Conventions Acronyms Table of Contents Satellite P100 Maintenance Manual 960-Q02 Satellite P100 Maintenance Manual 960-Q02 Test Program for Field Common Tests an Operation Replacement Procedures HDD CPU Appendices Satellite P100 Maintenance Manual 960-Q02 Hardware Overview Chapter Chapter Contents Tables Front of the computer and the system units configurationChapter Hardware Overview Features LCD Hardware Overview Hardware Overview Hardware Overview Front of the computer and the system units’ configuration System Block Diagram System block diagram for Intel Platform Platform − DMI Lvds Nvidia G71M /G72MV/G73M Hardware Overview 2.5-inch HDD 2.5-inch HDD dimensions 2.5-inch Hard Disk Drive 2.5-inch HDD specifications Hitachi 150 Max Average random seek time Read ms Power-on-to-ready sec Optical Drive DVD-ROM & CD-R/RW Drive DVD-ROM & CD-R/RW drive specifications 1/3 CD-R Hardware Overview DVD-ROM & CD-R/RW drive specifications 2/3 DVD-RAM Hardware Overview DVD-ROM & CD-R/RW drive specifications 3/3 DVD Super Multi Drive UJ-850BTJV-A GMA-4082N-ATAKK0 DVR-K16TBS DV-W28EA Hardware Overview DVD Super Multi drive specifications 1/4 Parameter Drive Specification Panasonic UJ-850BTJV-A DVD Super Multi drive specifications 2/4 CD-ROM,CD-ROM XA, CD-I,Video CD, CD-Extra Hardware Overview DVD Super Multi drive specifications 3/4 PioneerDVR-K16TBA DVD Super Multi drive specifications 4/4 Teac DV-W28EA Hardware Overview Keyboard Keyboard TFT Color Display LCD Module FL inverter board specifications FL Inverter Board Power Supply Power supply output rating Name Batteries 10 Battery specificationsMain Battery 12 Data preservation time Battery Charging Control11 Time required for charges of main battery RTC Battery 13 Time required for charges of RTC battery 14 AC adapter specifications AC Adapter Chapter Troubleshooting Procedures Satellite P100 Maintenance Manual960-Q02 Power Status Check Confidential Satellite P100 Maintenance Manual960-Q02 Confidential Troubleshooting LAN Troubleshooting Procedures Troubleshooting Flowchart Troubleshooting flowchart 1/2 Troubleshooting flowchart 2/2 Troubleshooting Procedures Battery icon Power Supply TroubleshootingProcedure 1 Power Status Check DC in icon Power supply status DC in icon Procedure Procedure 3 Connection Check Procedure 4 Charging Check Troubleshooting Procedures Procedure 5 Replacement Check System Board Troubleshooting Procedure 1 Message Check KBC Error HDC Error Procedure 2 Debugging Port Check Code Beeps Post Routine Description Troubleshooting Procedures Troubleshooting Procedures Troubleshooting Procedures Code Beeps For Boot Block in Flash ROM Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check USB FDD Troubleshooting Procedure 1 FDD Head Cleaning Check Procedure 2 Diagnostic Test Program Execution Check FDD error code and status Procedure 3 Connector Check and Replacement Check Troubleshooting Procedures 2.5 HDD Troubleshooting Procedure 1 Partition Check Procedure 2 Message Check HDD #X Error After 5 seconds this message will disappear Procedure 3 Format Check Procedure 4 Diagnostic Test Program Execution Check 2.5 Hard disk drive error code and status Procedure 5 Connector Check and Replacement Check Keyboard Troubleshooting Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector and Replacement Check Touch pad Troubleshooting Procedure 2 Connector and Replacement Check Display Troubleshooting Procedure 1 External Monitor Check Procedure 3 Connector and Cable Check Procedure 4 Replacement Check Optical Disk Drive Troubleshooting Procedure 2 Connector Check and Replacement Check Modem Troubleshooting Troubleshooting Procedures LAN Troubleshooting Wireless LAN Troubleshooting Procedure 1 Transmitting-Receiving Check Procedure 2 Antennas Connection Check Procedure 3 Replacement Check Sound Troubleshooting Procedure Procedure 2 Replacement Check VGA Troubleshooting Troubleshooting Procedures Fingerprint Troubleshooting Bluetooth Troubleshooting Procedure 1 Connector Check and Replacement Check Diagnostic Programs 17.1 Tests and Diagnostics Software Overview Executing the Diagnostic Test Following menu displays LOG Utilities Diagnostic Test Menu Go To Test Subtest names Subtest Names1/3 Subtest Names2/3 Floppy Disk Test Subtest Names3/3 MEMORY2 System Test Ffff Test Program for Field Memory Test Test Process Ffech Depending on the memory size Keyboard Test Keyboard LED on Check Press ANY KEY Left Press Touchpad Test Right Display Test Rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr Character SET in 40*25 80*25 Character Display 320 * 200 Graphics Display Black Blue Green Cyan RED Magenta Brown White Even Dots ODD Dots ALL Dots Driven 640*350 Graphics Display 640*480 Graphics Display Display Test Program for Field 640 * 480 Graphics Display Cyan White Yellow 640*480 Color Attribute Display Test Program for Field Test Program for Field Black Red Gray Gradation White Green Blue Floppy Disk Test Test Data ?? Hard Disk Test Data Pattern Test Data ????=37b3H Real Time Clock Test Real Time Test Real Time Carry Test Cache Memory Test Test Program for Field High Resolution Display Test +---1---+---2---+---3---+---4---+---5---+---6 Letter types indication 1024*768 Test Program for Field Test Program for Field Multimedia Test MEMORY2 Test Test Program for Field Error Codes and Error Status Names Device Name Error Code Error Status Name Error codes and error status names 2/2 Running Test Check DMI Information Write DMI Information If Keyin length too long will retry Log Utilities Operations Test Name System Configuration Operation Description Running Test Edit ItemFunction Description Do you want to save the data? Save to disk Do not save Common Tests and Operation How to operate a windowHow to Stop the Test Program Test Status Screen Test Program for Field How to enter data Test Stop Display Chapter Replacement Procedures Replacement Procedures Safety Precautions Before You Begin Disassembly Procedure Figures Replacement Procedures Overview Removing a MDC Safety Precautions Before You Begin Disassembly Procedure Assembly Procedure Tools and Equipment Screw Tightening Torque Grip Color Screw Notation Battery pack Removing the battery pack Installing the battery pack Attach the battery cover to the battery pack PC card Removing a PC card Installing a PC card 2 Insert a PC card HDD Removing a HDD Removing the HDD assembly Removing a HDD Installing a HDD Wireless LAN card Removing a Wireless LAN card Installing a Wireless LAN card Memory module Removing a memory module Removing a memory module Installing a memory module Insert a memory module Removing the keyboard Removing screws for KBD cover/keyboard Installing the keyboard Function Button Board Removing the Function Board Installing the Function Board Optical disk drive Removing an optical disk drive Installing an optical disk drive 12 Disassembling the side bracket Display assembly Removing the display assembly 25 Removing the Wireless Antenna and Bluetooth ‧ M2.5⋅6.0 Flat Bind screw X4 Locktight 17 Removing the LCD harness and remove display assembly Installing the display assembly Bluetooth Installing the Bluetooth Cover assembly Removing the cover assembly 40 Removing the screws back 21 Removing the cover assembly Installing the cover assembly Touch pad Removing the touch pad Installing the touch pad Removing the audio board Installing the audio boardAudio Board Remove the Fingerprint Installing the FingerprintFingerprint Installing the USB Board USB Board Replacement Procedures Replacement Procedures System board Removing the system board Installing the system board 18 CPU Removing the CPU heat sink Installing the CPU 28 Removing the CPU 29 Applying silicon grease VGA heat sink Removing the VGA heat sink Installing the VGA heat sink 5X6.0 Bind screwFigure 4-31 Removing the display mask LCD unit / FL inverterRemoving the LCD unit / FL inverter 32 Removing the FL inverter 33 Removing the LCD unit 34 Removing the LCD supports Installing the LCD unit/FL Inverter Appendices App-ii Appendix Contents Appendix D French App-vi Precautions for handling the LCD module Appendix a Handling the LCD Module Handling the LCD Module Satellite L20 Maintenance Manual 960-Q01 Handling the LCD Module Handling the LCD Module Handling the LCD Module Appendix B Board Layout Board Layout Table B-1-1 System board ICs and connectors Front layout Back layout Modem board Touch Pad Board Figure B-5 Audio board layout Table B-5 Audio board connectors VGA Board Front layout Back layout Fingerprint Board Figure B-8 USB board layout Table B-8 USB board connectors CN1 Bluetooth Connector CN2 LCD Panel Connector CN3 Button Board Connector Pin Assignment CN4 USB Board Connector CN5 Finger Print Board Connector CN6 Internal K/B Connector CN9 Pcmcia Connector CN7 Touchpad Board ConnectorCN8 RTC Battery Connector Pin Assignment CN12 CRT Connector CN10 Speaker ConnectorCN11 S-Video Connector CN13 DVI Connector CN14 RJ11/RJ45 Connector CN15 USB Port-1 CN18 RJ11 Exchange CN17/CN20 Fan ConnectorCN16 USB Port-2 CN19 HDD Connector CN21 Power Jack CN22 VGA Power Connector CN23 DDR2 Connector Pin Assignment SMBS2 SMCAS# CN24 DDR2 Connector IC SKT Ddrii SO-DIMM 200P, H8.0MM SMMA12 SMMA11 SMMA9 SMMA7 SMMA8 SMMA6 SMDQ40 CN26 ODD Connector CN25 1394 Port Pin Assignment CN27 VGA Interface Connector Pin Assignment PEGTXP15 PEGTXN15 GND 27MVGA 27MSSVGA EXTTVY/G CN28 Modem Board Connector CN29 New Card Connector CN30 Mini Card Connector CN31 5 in 1 Card Connector CN32 Audio Board Connector CN33 Speaker LED Connector PJ1 Battery Connector Tempmbat Data CLK GND Display Codes Table D-1 Scan codes set 1 and set 2 1/4 Display codes Table D-1 Scan codes set 1 and set 2 2/4 Table D-1 Scan codes set 1 and set 2 3/4 ALT R Table D-1 Scan codes set 1 and set 2 4/4 Table D-2 Scan codes with left Shift key Table D-3 Scan codes in Numlock mode Table D-4 Scan codes with Fn key Table D-5 Scan codes in overlay mode Table D-6 No.124 key scan code Table D-7 No.126 key scan code United States US Keyboard United Kingdom UK Keyboard Keyboard Layout Arabia AR KeyboardBelgium BB Keyboard Keyboard Layout Appendices Czech CZ KeyboardGerman GR Keyboard Danish DK Keyboard Spanish SP Keyboard French FR Keyboard HungaryHU Keyboard Italian IT Keyboard Korean KR Keyboard Norwegian no Keyboard Portuguese PT Keyboard Traditional Chinese TC Keyboard Swedish SW Keyboard Russian RU Keyboard Turkish TR Keyboard Japanese JP Keyboard Swiss-GermanSL Keyboard Hebrew Keyboard Greek Keyboard RGB Monitor ID Wraparound connector LAN Loopback Connector Wiring Diagrams Rewriting the Bios Tools Appendix H EC/KBC Rewrite Procedures Appendix I Reliability Table I-1 Mtbf Reliability

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