Glossary, Term Definition Busy Greeting

Glossary

This glossary defines frequently-used voice processing system features and functions.

Term	Definition
Busy Greeting	You can select your custom busy or the system busy greeting
	for callers to hear when your telephone is busy. If you do not
	record your custom busy greeting, the system busy greeting
	automatically plays.
Call Record	You can record a live call into your mailbox from your Strata
	CTX telephone.
Call Screening	Call Screening operates in on/off mode. When on, your voice
	mail system asks callers for their name and company. Without
	the caller’s knowledge, the system relays that information to
	you. You can decide to receive the call, let the call forward to
	your mailbox, or transfer the call to another extension with or
	without announcement.
Caller	Someone who calls into the voice mail system. A caller can
	obtain information, leave a message for someone, and/or
	provide information.
Called Party	The telephone user the caller reached. See “User.”

Strata CTX28 Voice Processing User Guide 06/04