Toshiba Strata CTX28

Integration Features

Call Monitor

76 Strata CTX28 Voice Processing User Guide 06/04

Contents

Main Publication Information Copyright 2004 Toshiba America Information Systems, Inc. Digital Solutions Division TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TAIS) Digital Solutions Division License Agreement Toshiba America Information Systems, Inc. Digital Solutions Division Limited Warranty Contents Introduction Chapter 1 The Grand Tour ii Chapter 2 Getting Started Chapter 3 Play Messages Chapter 4 Send Messages Chapter 5 Manage Mailbox Chapter 6 Integration Features Glossary Index Page Introduction Organization vi Strata CTX28 Voice Processing User Guide 06/04 Conventions Action/Response Table Related Documents/Media Page The Grand Tour 1 2 Overview The Grand Tour Overview Exit User Mode P U Features to Personalize Your Mailbox Message Queues New Message Queue Saved Message Queue 6 Message Types Forwarded Message Reply Message Greetings Personal System Busy 8 Special Delivery Options Urgent Private Return Receipt Future Delivery Message Destination Selections Personal Distribution Lists 10 System Distribution Lists User Options User Prompts User Tutorial (New User) Page Getting Started 2 User Tutorial Step 1: Access Your Mailbox From External Telephone From Internal Telephone 16 Step 2: Record Your Name Step 3: Record Your Personal Greeting(s) 18 Step 4: Change Your Security Code Step 5: Exit Your Mailbox or User Mode Page Play Messages 3 Access Messages Play Messages Playback Controls Play Next Message Pause/Resume (toggle or 30 seconds) Turn Up Volume, Turn Down Volume 24 Play Your Messages Page 26 Special Functions 28 Page Page Send Messages 4 32 Recording Controls End Recording Send Messages Send a Message Strata CTX28 Voice Processing User Guide 06/04 33 Send a Message 34 Page 36 Forward a Message 38 Page 40 Reply to the Current Message Page 42 Special Delivery Options 44 Future Delivery Manage Mailbox 5 Manage Mailbox 46 Change Your Greeting Change Your Greeting Create or Record Over a Personal Greeting 48 Change Your Greeting Selection 50 Review a Greeting Manage Mailbox Change Your User Options Strata CTX28 Voice Processing User Guide 06/04 51 Change Your User Options Important! If you do not hear all the options for this menu, they may not be 52 Change Your Do Not Disturb (DND) Setting Change Your Call Screening Setting 54 Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting 56 Record Your Name 58 Change Your Message Notification Page 60 Review Your Option Settings Manage Your Lists 62 Manage Guest User IDs 64 Use Guest User IDs Integration Features 6 Call Forward 66 destination. The CTX accepts destination numbers of up to 32 digits. Message Waiting Responding to a Lit Msg LED 68 Turning On/Off Message Waiting LED on Another Extension CTX Integration Soft Key Control of Voice Mail Page 70 Page 72 Call Record to Voice Mail 74 Direct Transfer to Voice Mailbox Voice Mail Conference Call Monitor Page Glossary This glossary defines frequently-used voice processing system features and functions. 78 Glossary Personal Greetings Term Definition Personal List Private Messages 80 Index A B C D E F G L M N P Q R 84 S T U V