Manage Mailbox

Change Your User Options

Create or Record Over Your Busy Greeting

You can record your own custom busy greeting that plays when callers reach your extension and it is busy. While your callers are listening to the busy greeting, they can enter a different User ID, press ￿ to hold (if configured for your mailbox by the System Administrator), or remain on the line to leave a message.

Note Depending on the configuration of your telephone and telephone system, Stratagy may not receive a busy tone when callers reach your extension. If Stratagy doesn’t receive a busy tone, your selected personal greeting plays instead.

If a custom greeting is not recorded, the default system busy greeting plays.

1.From the Main Menu, press ￿ Manage Mailbox.

2.Press ￿ Change your User Options.

3.Press￿￿ Record your Busy Greeting.

4.Begin recording at the tone. Press ￿ when done.

5.(Optional) After recording, you can press:

￿Review greeting

￿Re-record

Press ￿ when done.

￿Append recording Press￿￿￿when done.

￿Cancel recording

￿Save recording

Your voice mail system plays the Manage Mailbox options.

Your voice mail system prompts you to record your custom busy greeting.

The complete greeting plays.

The system prompts you to record at the beep.

The system prompts you to record at the beep. The appended greeting plays after the already recorded portion of the greeting.

The greeting is canceled. The system returns to the previous menu.

Your voice mail system tells you that the greeting has been saved and returns to the previous menu.

Strata CTX28 Voice Processing User Guide 06/04

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Toshiba Strata CTX28 manual Create or Record Over Your Busy Greeting