Introduction

This guide describes the voice messaging capabilities and procedures for making your voice mail system work for you.

Organization

This guide is divided as follows:

Chapter 1 – The Grand Tour is an overview of the voice mail system. Topics covered are: features to personalize your mailbox; an explanation of message queues, types and destinations; special delivery options; playback/recording controls; and available user options.

Chapter 2 – Getting Started provides instructions on those features you need when accessing your voice mail for the first time, including changing your security code and recording your name.

Chapter 3 – Play Messages contains step-by-step instructions on playing messages.

Chapter 4 – Send Messages details how to send, forward, and reply to a message.

Chapter 5 – Manage Mailbox provides step-by-step instructions on recording greetings, using destination (distribution) lists, and activating options such as Do Not Disturb (DND) and Call Screening.

Chapter 6 – Integration Features outlines Call Forward, Message Waiting, Soft Key Control, Call Record, Direct Transfer to Voice Mail, Voice Mail Conferencing and Call Monitor features.

Glossary defines frequently-used voice processing system features and functions.

Index

Strata CTX28 Voice Processing User Guide 06/04

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Toshiba Strata CTX28 manual Introduction, Organization