Chapter 2 Troubleshooting Procedures
2.16 Camera Troubleshooting
To check if the computer’s Camera is malfunctioning or not, follow the troubleshooting procedure below as instructed.
Procedure 1: Camera Execution Check
Procedure 2: Connect Check and Replacement Check
Procedure 1 Camera Execution Check
Open photo/video tool to look if there is an image. If not, go to Procedure 2.
Procedure 2 Connect Check and Replacement Check
The CCD cable is connected to system board. If camera malfunctions, its connection may be defective or CCD cable and system board may be faulty.
Check 1 Make sure the other side of CCD cable is correctly and firmly inserted to the CN1 in MB. If the problem still occurs, perform Check 2.
Check 2 CCD cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3.
Check 3 Camera may be faulty. Replace it with a new one following the instruction in Chapter 4.
Check 4 System board may be faulty. Replace it with a new one following the instruction in Chapter 4.
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